Oki C9600 Series Regulatory And Safety Information Manual

OKI

®

 C9600 & C9800

Warranty, Regulatory and Safety Information

Limited Warranty

U.S. and Canada

Oki Data Americas, Inc. (Oki Data) warrants this printer to be 

free from defects in material and workmanship and will 

remedy any such defect according to the terms of this Limited 

Warranty.

Oki Data will repair (or at its option, replace) at no charge, 

any defective component(s) of the Printer for one (1) year 

from the date of purchase except for the printheads (LED 

imaging arrays), which are warranted for a period of five (5) 

years from date of purchase. This Limited Warranty extends 

to the original purchaser only. This Limited Warranty does 

not extend to consumable items.

On-Site Repair

Note:

On-Site Repair is available in the United States 

and Canada only. On-Site Repair does not 

include the replacement or repair of product 

consumables or supplies.

Oki Data will, for a period of one (1) year from the date 

of original purchase, repair or replace (at Oki Data's 

option) on-site at the original purchaser's facility and 

without charge, any defective component(s) of the 

printer, provided that the warranty service is performed 

by an Oki Data authorized service provider. The 

printheads (LED imaging arrays) have a 5-year parts 

only warranty from date of original purchase. 

Following the first year of warranty coverage, the 

printheads will be replaced by an authorized Oki Data 

service provider at Oki Data's then current labor rates. 

Oki Data reserves the right to use new and/or 

refurbished parts in the warranty repair process.

As a condition of this Limited Warranty, requests for 

On-Site Repair must include the name and phone 

number of a fully competent and responsible adult with 

the authority to consent to the entry of the servicing 

technician to the premises where the printer is located, 

and who will remain with the servicing technician 

while the service work is performed. Any and all 

dangerous conditions must be removed from the site 

prior to and throughout the time a service technician is 

present. The service technician may refrain from 

entering the premises or continuing to provide services 

at any site, if in the servicing technician's reasonable 

judgement the site poses a risk of physical harm or 

danger. If warranty services cannot be performed or 

completed due to any of the foregoing reasons the 

On-Site service option is null and void and the product 

must be returned to an authorized Oki Data service 

location for warranty repair service.

To make request or claim for service under this Limited 

Warranty contact your local Oki Data authorized service 

center or Oki Data at 1-800-OKI-DATA (1-800-654-3282).

A written receipt for the product, showing the date of 

purchase, dealer’s name, and both the model and serial 

numbers of this printer must accompany any request or claim 

for work to be performed under this Limited Warranty.

This Limited Warranty shall not apply if the product has been 

damaged due to abuse, misuse, misapplication, accident, or as 

a result of service or modification by any other than an 

authorized Oki Data service center.

THERE ARE NO EXPRESS WARRANTIES OTHER 

THAN THOSE ON THE FACE HEREOF AND 

DESCRIBED ABOVE. NO WARRANTIES WHETHER 

EXPRESS OR IMPLIED, INCLUDING, BUT NOT 

LIMITED TO, ANY IMPLIED WARRANTIES OF 

MERCHANTABILITY OR FITNESS FOR A 

PARTICULAR PURPOSE, SHALL EXTEND BEYOND 

THE RESPECTIVE WARRANTY PERIOD DESCRIBED 

ABOVE. Some states do not allow limitations on how long an 

implied warranty lasts, so the above limitation may not apply 

to you.

OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE 

FOR ANY SPECIAL, INCIDENTAL OR 

CONSEQUENTIAL DAMAGES OR LOSS ARISING 

FROM THE USE OF THIS PRODUCT. Some states do not 

allow the exclusion or limitation of incidental or 

consequential damages, so the above exclusion may not apply 

to you.

Additional information on obtaining service under this 

Limited Warranty in the U.S. and Canada is available by 

contacting the Oki Data dealer from whom the product was 

purchased, by contacting Oki Data directly at 

1-800-654-3282 (1-800-OKI-DATA) or by contacting one of 

the service locations listed below. Spanish Only: call 

1-856-222-7496. Canada Only: call 1-905-238-4275.

This Limited Warranty applies to this printer. However, the 

procedure for obtaining service may vary outside the 

continental United States. Contact your Oki Data dealer for 

such warranty service information.

This warranty gives you specific legal rights, and you may 

also have other rights which vary from state to state.