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Oki C9600 Series Service Manual

Summary of C9600 Series

  • Page 1

    Oki data confidential c9600/c9800 maintenance manual printing solutions.

  • Page 2

    Oki data confidential 42930511th rev. 2 2 / ver. Date no. Revision page changes in-charge document revision history 1 2005-02-28 issue md2 t. Asaba 2 2006-01-12 all page full change hd2 s. Yamanaka.

  • Page 3: Preface

    Oki data confidential 42930511th rev. 2 3 / preface this manual describes the procedures of the maintenance of the c9800/c9600 printer. The document is produced for maintenance personnel use. Note! • the descriptions in this manual are subject to change without prior notice. • in preparing the docum...

  • Page 4

    Oki data confidential 42930511th rev. 2 4 / in order to use the product with safety in order to use the product with safety, make sure to read the user's manual (this manual) before using the product. General caution do not touch the safety switch of the internal parts of the printer. Electric shock...

  • Page 5

    Oki data confidential 42930511th rev. 2 5 / do not go near an ejection area while the power is on and in printing. You may get injured. Risk of explosion if battery is replaced by an incorrect type. Battery of the printer need not to be replaced. Do not touch the battery. Replace the whole board to ...

  • Page 6: Contents

    Oki data confidential 42930511th rev. 2 6 / 1. Configuration ...................................................................................................9 1.1 system configuration ..................................................................................................... 9 1.2 print...

  • Page 7

    Oki data confidential 42930511th rev. 2 7 / 4. Parts replacement ........................................................................................87 4.1 precautions when replacing parts ............................................................................ 87 4.2 parts layout .............

  • Page 8

    Oki data confidential 42930511th rev. 2 8 / 6. Periodical maintenance................................................................................166 6.1 routine replacement of consumable parts ............................................................ 166 6.2 cleaning ............................

  • Page 9: Configuration

    Oki data confidential 42930511th rev. 2 9 / 1. Configuration 1.1 system configuration figure 1-1 illustrates the system configuration of this printer. Figure 1-1 job of fset m m m m m m m led head centro usb ide hdd dc fa n ethernet rom dimm × 2 600dpi pcb (hmo) or sdram dimm × 2 control area connec...

  • Page 10

    Oki data confidential 42930511th rev. 2 10 / figure 1-2 1.2 printer composition the internal part of the printer consists of the following parts. • digital photo processor • paper travel path • control unit (cu and pu) • operation panel • power source (high voltage area/low voltage area) figure 1-2 ...

  • Page 11

    Oki data confidential 42930511th rev. 2 11 / c7500/c7300/c9500/c9300 parts are prohibited for use with the c9800/c9600. Do not use the hard disk for the c7500/c7300/c9500/c9300. The hard disk for 1200 dpi and the one for 600 dpi are not interchangeable, as their formats differ. Note c9600 only note ...

  • Page 12

    Oki data confidential 42930511th rev. 2 12 / (7) finisher unit.

  • Page 13

    Oki data confidential 42930511th rev. 2 13 / 1.4 specifications (1) dimensions (h × w × d): 471 mm × 654 mm × 623 mm (2) weight: 76.1 kg (3) paper paper type: regular paper and transparency paper size: post card, legal 13”or 14”, executive, a4, a5, b5, a6, a3, a3 nobi, b4 (however, post card:1sttray...

  • Page 14

    Oki data confidential 42930511th rev. 2 14 / 17 to 27 °c (temperature guaranteeing full-color print quality) power off drum and toner: yes drum: yes/toner: no drum and toner: yes 50 to 89.6 32 to 109.4 -14 to 109.4 -20 to 122 -20 to 122 operating not operating storage (1 year max) transport (1 month...

  • Page 15

    Oki data confidential 42930511th rev. 2 15 / 1.5 interface specifications 1.5.1 parallel interface specifications 1.5.1.1 parallel interface overview item details corresponding mode comatible mode, nibble mode, ecp mode compatible: 8, nibble: 4, ecp: 9 bit data bit length 1.5.1.2 parallel interface ...

  • Page 16

    Oki data confidential 42930511th rev. 2 16 / parallel data (data bits 1 to 8) nstrobe nack busy 0.5 µs min. 0.5 µs min. 0.5 µs min. 0.5 µs max. 0.5 µs min. 0 min. 0 min. 0.5 µs to 3 µs 0 min. On-line sw busy 100 ms max. Select select acknowledge on-line sw busy input. Prime select acknowledge busy 5...

  • Page 17

    Oki data confidential 42930511th rev. 2 17 / pin no. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 to 30 31 32 33 34 35 36 direction to printer to printer from printer from printer from printer from printer to printer — — — from printer — to printer from printer — — from printer to printer signal ...

  • Page 18

    Oki data confidential 42930511th rev. 2 18 / 1.5.2 usb interface specifications 1.5.2.1 usb interface overview (1) basic specifications usb 2.0 compliant (2) transfer mode full speed (max. 12mbps+0.25%) high speed (max. 480mbps+0.05%) (3) power control self-power device 1.5.2.2 usb interface connect...

  • Page 19

    Oki data confidential 42930511th rev. 2 19 / 1.5.3 network interface specifications 1.5.3.1 network interface network protocols: tcp/ip, netware, ether talk, & netbeui 1.5.3.2 network interface connector and cable (1) connector 100 base-tx/10 base-t (automatically switched and not available simultan...

  • Page 20: Descriptions of Operations

    Oki data confidential 42930511th rev. 2 20 / 2. Descriptions of operations the c9800/c9600 is an electrophotographic tandem color page printer. It features an led array, opc, dry one-component non-magnetic phenomenon, roller transfer, thermo-compression fuser and other technologies. The printer conv...

  • Page 21

    Oki data confidential 42930511th rev. 2 21 / i2crom asic2 544pinpbag xilinx fpga xc2s200e-6ft256c 256pinbga xilinx fpga xc9572xl 100pintqfp led asic1 144pinpqfp parallel 74lvx161284 engine i/f pci slot 100pin pci slot 68pin stepdowncont max1718 5v to cvdd plvdd regulator lt1764eq 3.3v to 1.8v regula...

  • Page 22

    Oki data confidential 42930511th rev. 2 22 / 2.5v 1.5v debug jt ag connector b debug jt ag connector a cpu_clk resistance for a setup ppc cif1 lsi core:2.5v i/o:3.3v sclk 66mhz 33mhz 3.3v 2.5v 133mhz 133mhz 3.3v 33mhz mpuclk ca1clk a line address.Cont pll251 i2c rt c spd rom dimm · 2 sub bus a/d[31:...

  • Page 23

    Oki data confidential 42930511th rev. 2 23 / the main control pcb of the 1200dpi-printer consists of a cpu, ram, hdd, compactflash, southbridge lsi, eeprom, keychip, pci bus option and advanced interface. (1) cpu 1ghz transmeta tm5800 cpu. (2) ram there are 3 types of rams. Sdram dimm is the only us...

  • Page 24

    Oki data confidential 42930511th rev. 2 24 / the main control pcb of the 600dpi-printer consists of a cpu, secondary cache sram, rom, ram, eeprom, flash rom, memory control lsi (cb1), interface control lsi (cif1), ide hdd, pci bus option and advanced interface. (1) cpu the cpu features a 64bit bus r...

  • Page 25

    Oki data confidential 42930511th rev. 2 25 / 2.2 engine control pcb (s2v pwb) figure 2-2 illustrates the block diagram of the engine control pcb (s2v pwb). Figure 2-2 in1 board-cartridge-sensor (sgg) k-drum phase c-drum phase m-drum phase y-drum phase toner-k sensor toner supply fan fuser fan id (to...

  • Page 26

    Oki data confidential 42930511th rev. 2 26 / output voltage +5v (1) +5v (2) +5v (3) +24v purpose pu, logic circuit power source led head cu for monitor drive 2.3 power unit this is a high voltage power unit consisting of high voltage power source circuit and a low voltage power unit composed of a po...

  • Page 27

    Oki data confidential 42930511th rev. 2 27 / discharge roller discharge (face down) regist roller power supply electrification roller cleaning blade paper path selection heat roller discharge roller fixing backup roller control signal led head development roller power supply toner container transfer...

  • Page 28

    Oki data confidential 42930511th rev. 2 28 / 2.4.1 electrophotographic processing mechanism (1) electrophotographic process the overview of the electrophotographic process is described below. 1 electrification dc power is applied to the ch roller to evenly negatively electrify the surface of the opc...

  • Page 29

    Oki data confidential 42930511th rev. 2 29 / opc drum electrification roller power supply unit opc drum electrification roller power supply unit paper opc drum led head led head (2) electrification a negative dc power is applied to the electrification roller to evenly negatively electrify the surfac...

  • Page 30

    Oki data confidential 42930511th rev. 2 30 / opc drum development roller sponge roller development blade electrification roller (4) development the negatively charged toner comes in contact with the opc drum to fuse the electrostatic latent image by electrostatic force, to create a significant image...

  • Page 31

    Oki data confidential 42930511th rev. 2 31 / heat roller backup roller pat thermistor thermistor thermostat paper thermostat fuser belt (6) fuser the toner image transferred on the paper is fused on the paper by heat and pressure when the paper passes through the heat roller and backup roller. The t...

  • Page 32

    Oki data confidential 42930511th rev. 2 32 / face down stacker discharge roller × 4 backup roller high-pressure power supply heat roller discharge roller reverse roller head × 4 unit × 4 retard roller hopping roller cassette 1 cassette 2 cassette 3 cassette 4 cassette 5 multipurpose tray regist roll...

  • Page 33

    Oki data confidential 42930511th rev. 2 33 / middle transport roller 2nd regist roller 1st regist roller pickup roller feed roller feed sensor write sensor in2 sensor in1 sensor the clutch of electromagnetism the clutch of electromagnetism retard roller feed motor regist motor paper (1) paper suppli...

  • Page 34

    Oki data confidential 42930511th rev. 2 34 / upper tray option paper tray regist roller 1st regist roller pickup roller feed roller feed sensor in sensor in1 sensor the clutch of electromagnetism the clutch of electromagnetism retard roller feed motor regist motor regist motor (2) paper supplied fro...

  • Page 35

    Oki data confidential 42930511th rev. 2 35 / (3) paper supplied from mpt 1. In the usual case, sheet receiving is depressed by the arm for rise and fall at a home position. 2. When a regist motor rotates in the direction of (b), the arm for rise and fall drives and sheet receiving is rotated. The pa...

  • Page 36

    Oki data confidential 42930511th rev. 2 36 / pickup roller lift up sensor paper existence sensor paper existence sensor middle transport roller the clutch gear of electromagnetism (2) entrance sensor (2) retard roller hopping sensor feed roller 2nd regist roller assy (b) write sensor paper regist mo...

  • Page 37

    Oki data confidential 42930511th rev. 2 37 / conveyor belt transfer roller transfer belt motor drum k y m c (4) conveyor belt 1. The conveyor belt motor drives the conveyor belt when turning in the direction of the arrow. The belt unit consists of one transfer roller that is directly under the drum ...

  • Page 38

    Oki data confidential 42930511th rev. 2 38 / (5) id unit up/down operations 1. The c-id motor drives the id unit up and down. 2. Figure 2-9-a indicates id unit operations during color printing. When the c-id motor rotates (ccw), the lift uplink slides to the left, and as indicated in figure 2-9-a, e...

  • Page 39

    Oki data confidential 42930511th rev. 2 39 / discharge roller fuser motor fuser unit heat roller face-down stacker a paper separator face-up stacker (6) fuser unit and paper output 1. The fuser unit and discharge roller is driven by a single dc motor. The heater roller turns when the fuser motor tur...

  • Page 40

    Oki data confidential 42930511th rev. 2 40 / a b roller (1) solenoid separator double-sided entrance sensor motor a roller (3) roller (2) roller (4) roller (5) motor b (7) double-side printer unit 1. When the double-side printer unit receives double-side print instructions, the sepa- rator is opened...

  • Page 41

    Oki data confidential 42930511th rev. 2 41 / c drum k drum y drum m drum drive roller drive roller conveyor belt density / color gap sensor mpt hopping sensor mpt pe sensor mpt paper sensor wr sensor in2 sensor dup f sensor dup r sensor dup-in1 sensor dup-in2 sensor in1 sensor looseness sensor exit ...

  • Page 42

    Oki data confidential 42930511th rev. 2 42 / 2.5.2 other sensors 1 paper empty sensor this sensor checks whether the paper cassette is empty or not. 2 paper near-end sensor this sensor checks whether the paper cassette will be empty soon or not. 3 mpt paper empty sensor this sensor checks whether th...

  • Page 43

    Oki data confidential 42930511th rev. 2 43 / 2.6 color drift correction the c9800/c9600 comes with several id units and led heads, therefore, causes color drift. This mechanical color drift can automatically be corrected with the following procedures. (1) automatically corrected color drift 1 x axis...

  • Page 44

    Oki data confidential 42930511th rev. 2 44 / state after the entrance cassette sensor turns on, it won t turn off for a certain period of time. It detects several different types of paper sizes. Failure to feed paper from the double-side print conveyance assy. Paper feed from the mt failed. (if, aft...

  • Page 45

    Oki data confidential 42930511th rev. 2 45 / microswitch high voltage power supply board s2v-pcb 24v cvropn-n detection circuit high voltage power supply unit 2.9 cover open if the top cover of the c9800/c9600 is open, the cover open micro switch turns off. Then the 24v to high voltage power source,...

  • Page 46

    Oki data confidential 42930511th rev. 2 46 / projection agitation bar agitation gear 2.10 toner low detection • structure this device consists of a constant speed rotating agitation gear andagitation bar. • detection the minimum height length of stay (off time) of a target board which attached the t...

  • Page 47

    Oki data confidential 42930511th rev. 2 47 / agitation bar target board toner cartridge agitation spring toner supply agitator agitation bar target board rotation direction of toner supply agitator toner high level state • the agitation bar interlocks and turns with the agitation gear. • since there...

  • Page 48

    Oki data confidential 42930511th rev. 2 48 / tnrsns t1 t=2.3 t1 on off tnrsns on off t1>0.85 t=2.3 t1 toner high level state (at 37ppm *1 ) toner low level state (at 37ppm *1 ) • after a toner supply start, when a toner low sate is detected 20 consecutive times, it is recognized as the toner being l...

  • Page 49

    Oki data confidential 42930511th rev. 2 49 / cassette none a3 nobi tabloid a3 b4 legal 14" legal 13" a4 portrait letter portrait executive b5 portrait letter landscape a4 landscape a5 b5 landscape a6 pszsw1 0 0 1 1 0 0 0 1 1 1 1 1 0 0 1 0 pszsw2 0 0 0 0 0 1 1 1 1 1 1 0 0 1 0 1 pszsw3 0 1 1 0 0 0 0 1...

  • Page 50

    Oki data confidential 42930511th rev. 2 50 / 2.12 power on process 2.12.1 self-diagnostic test (1) initial test when the power is turned on, the following check automatically takes place. (a) rom check (b) ram check (c) eeprom check (d) flash rom check (e) mechanical check ( f ) option unit check (2...

  • Page 51

    Oki data confidential 42930511th rev. 2 51 / c m y k c m y k transfer belt id transfer belt color drift sensor r color drift sensor l cleaning blade led head the belt run direction the belt run direction (figure seen from the bottom) cleaning blade color drift sensor l/r 2.13 color drift detection t...

  • Page 52

    Oki data confidential 42930511th rev. 2 52 / state count the drum rotation in a unit of [letter paper length + paper interval during continuous print]. Life: when printing a distance equivalent to 30k sheets (3p/j). Count the number of print dots. Determine the usage level according to the counter v...

  • Page 53: Printer Installation

    Oki data confidential 42930511th rev. 2 53 / 3. Printer installation 3.1 precautions and prohibition • keep away from high temperatures and open flames. • please do not install in a place from which a chemical reaction is started (laboratory etc.). • do not install near inflammable solutions such as...

  • Page 54

    Oki data confidential 42930511th rev. 2 54 / • do not block the vents on the printer. • do not place printer directly onto a carpet. • ensure printer has adequate ventilation. • keep printer way from sources of noise and magnetic fields. • do not install near a monitor or television. • please lift b...

  • Page 55

    Oki data confidential 42930511th rev. 2 55 / 3.2 printer unpacking procedure • punch four handle holes out each on the side and lift the carton box. Handle holes (each on side) each printer weighs about 77 kg. Lift them by three persons or more. Personal injuries may occur..

  • Page 56

    Oki data confidential 42930511th rev. 2 56 / 3.3 printer installation instructions • install a printer under the desired temperature and humidity condition: ambient temperature : 10 to 32 °c ambient humidity : 20 to 80% relative humidity maximum wet-bulb temperature: 25 °c • take care not to allow d...

  • Page 57

    Oki data confidential 42930511th rev. 2 57 / 3.4 packed units and attachments • check if the packed units are free of flaws and dirt. • check if there are no missed or damaged attachments. • should any defective or unusual conditions are found, contact the section in charge. Each printer weighs abou...

  • Page 58

    Oki data confidential 42930511th rev. 2 58 / 3.5 assembly procedure 3.5.1 printer main body remove protective equipment (1) remove protection tapes on the side of printer (6 places), a sheet of paper and desiccant on the top. Protection tape (2 places) protection tape (4 places) desiccant (2) press ...

  • Page 59

    Oki data confidential 42930511th rev. 2 59 / install a toner cartridge in the printer (1) open the top cover of printer and remove protection tapes; stoppers and toner cover which are installed in the printer (2) shake the toner cartridge well and tear off the tape. (3) place the toner cartridge on ...

  • Page 60

    Oki data confidential 42930511th rev. 2 60 / (4) turn tightly the lever (blue) of toner cartridge toward the arrow direction. (5) close the top cover. Lever (blue) place a paper holder on the printer paper holder attach the quick guide bag note! Make sure to attach the bag to the place it does not c...

  • Page 61

    Oki data confidential 42930511th rev. 2 61 / loading a paper for tray 1 (1) slide out the tray 1 (2) adjust to the desired paper size by an adjustment knob. Reference: same procedure for the tray 2, 3, 4 and 5 as of tray 1. (3) loosen the paper sufficiently and make sure their edge lined up. (4) pla...

  • Page 62

    Oki data confidential 42930511th rev. 2 62 / for multipurpose tray after placing the sheet of papers on the multi-purpose tray, set up the size of paper on the operating panel. “horizontal loading for a4” has set up for factory-configured. (1) press down the lever on the right side of printer to ope...

  • Page 63

    Oki data confidential 42930511th rev. 2 63 / (5) place the paper facing up-ward on the tray. Multi-purpose tray multi-purpose tray paper paper horizontal loading for a4, b5 and letters vertical loading for a4, b5 and letters (6) set up the size of multi-purpose tray on the operating panel. Ready to ...

  • Page 64

    Oki data confidential 42930511th rev. 2 64 / mp tray setting paper size media type medea weight paper size letter vertical letter horizontal exective custom paper size letter vertical * letter horizontal exective custom ready to print toner c m y k 6 select “paper size” by pressing the button sev- e...

  • Page 65

    Oki data confidential 42930511th rev. 2 65 / 3.5.2 power cable connection conditions for power supplies • the following conditions apply to the power supplies of printers: alternate current (ac) : 100 v ±10% power supply frequency : 50, or 60 ±2 hz • for unstable power supplies, use voltage regulato...

  • Page 66

    Oki data confidential 42930511th rev. 2 66 / connect power supply cord note! Be certain the power switch is placed in the off (o) position. (2) insert the power supply cord into the receptacle socket. (1) plug the power supply cord in the printer. The connection of grounding wire is absolute. May ca...

  • Page 67

    Oki data confidential 42930511th rev. 2 67 / press on (i) of power switch “ready to print” appears on the panel when ready. On toner c m y k ready to print.

  • Page 68

    Oki data confidential 42930511th rev. 2 68 / turning off the printer note! The internal hard disk may be damaged and unusable if the printer is switched off immediately. (1) keep pressing the shut down and re-start button for more than 4 seconds. (2) press the off button where “completion of shutdow...

  • Page 69

    Oki data confidential 42930511th rev. 2 69 / 3.5.3 installation of optional components (1) extension memory installation install the extension memory to increase the memory space though the memory size of 256mb has loaded on the printer. Three kinds of extension memory are 128, 256 and 512mb. One me...

  • Page 70

    Oki data confidential 42930511th rev. 2 70 / 3. Before taking a memory out of bag, remove the electric static by bringing the bag into contact with the metal part of printer. 4. Insert a memory into the slot until hearing the sound of “click”. 5. Check if a memory is held at the right and left of lo...

  • Page 71

    Oki data confidential 42930511th rev. 2 71 / 7. Plug in a power supply cord and a printer cable then press the power supply button. 8. Print the menu map to see if installed correctly. Re-install if an error appears on the menu map. 9. Set up for the extension memory is done by a printer driver. Do ...

  • Page 72

    Oki data confidential 42930511th rev. 2 72 / (2) installation of option tray (can hold large amount of papers) install the option tray where the number and kinds of papers need to be increased. Not only option tray has one layer but three layers tray, which combine into one tray. It is possible for ...

  • Page 73

    Oki data confidential 42930511th rev. 2 73 / 2. Put the bottom surface of printer on the tray 2 aligning the protrusion with the cut on the bottom. Note! The printer weighs about 77 kg. Lift it by three or more persons. 3. Plug the power supply cord and the printer cable in and switch on the power s...

  • Page 74

    Oki data confidential 42930511th rev. 2 74 / (3) installation of duplex-unit a duplex unit is used for printing both sides of papers. Note! More memory is required for duplex-printing. Where the print speed become slow, the memory space lacks, either set up the print-quality “clear” or “normal” or i...

  • Page 75

    Oki data confidential 42930511th rev. 2 75 / 3. Open and remove the cover toward the direction seen in figure. Memo: keep it until the duplex-print unit is removed. 4. Make sure that the rail posts on both sides of duplex-print unit are locked. Rail post rail post view from right side view from left...

  • Page 76

    Oki data confidential 42930511th rev. 2 76 / 7. Print a menu map to see if installed correctly. Re-install if an error appears on the menu map. 8. Set up for duplex-print unit on the icon. Removal of duplex- print unit 1. Turn off the power . 2. Press down the lever on the right side of unit. 3. Hol...

  • Page 77

    Oki data confidential 42930511th rev. 2 77 / (4) installation of internal hard disk install internal hard disk for the following occasions • when authentication, validation, buffer printing and saving the data are necessary • when pdf direct printing is necessary • when adding adobe type 1 is necess...

  • Page 78

    Oki data confidential 42930511th rev. 2 78 / 3. Hold a lock lever of internal hard disk. 4. Set an internal hard disk fitting to ”hdd” line. 5. Fold the lock lever until hearing a sound of “click”. 6. Close the gate and tighten the screws (2 places). Lock lever internal hard disk lock lever screws (...

  • Page 79

    Oki data confidential 42930511th rev. 2 79 / 7. Plug the power supply cord and the printer cable in and switch on the power supply. 8. Print a menu map to see if installed correctly. Re-install if an error appears on the menu map. Power supply cord print cable on 9. Set up the internal hard disk by ...

  • Page 80

    Oki data confidential 42930511th rev. 2 80 / 3.5.4 checking of optional-component recognition please refer to “3.6 menu map printing” to print menumap to confirm that options are correctly installed. (1) checking for proper extension memory recognition check information contained in menumap check th...

  • Page 81

    Oki data confidential 42930511th rev. 2 81 / 3.6 menumap printing make sure that the printer operates normally. (1) place a4 sized papers on the tray. (2) check if [ready to print] appears on the map. (3) press the button several times and select [print page] for c9800 and [print printer information...

  • Page 82

    Oki data confidential 42930511th rev. 2 82 / (sample) in case of c9600

  • Page 83

    Oki data confidential 42930511th rev. 2 83 / 3.7 how to connect (1) procedure for lan cable 1. Prepare the lan cable. 2. Turn off the printer and personal computer and remove the prevention cover for a wrong plug inserted into the network interface connector of the printer. Note! Never discard a pre...

  • Page 84

    Oki data confidential 42930511th rev. 2 84 / (2) usb connection 1. Prepare a usb cable. Note! • no cables are included with the product. Prepare a cable. • a cable to be prepared must be a usb cable. • for connecting the printer in usb 2.0 hi-speed mode, use a hi-speed usb cable. 2. Power off printe...

  • Page 85

    Oki data confidential 42930511th rev. 2 85 / (3) parallel connection 1. Prepare a parallel cable. 2. Power off printer and personal computer 3. Connect personal computer and printer (1) connect a parallel cable into a parallel interface connector of printer and use metal fittings to secure the cable...

  • Page 86

    Oki data confidential 42930511th rev. 2 86 / 3.8 checking of user paper load the paper in printers used by users, select the settings at meida type and media weight and print menumap and demo page to check no occurrence of peeled off toner. Media type * 1 media weight 17 ≤ w 2 ) 18 ≤ w 2 ) 20 ≤ w ≤ ...

  • Page 87: Parts Replacement

    Oki data confidential 42930511th rev. 2 87 / 4. Parts replacement this section describes the parts in the field, assembly and the procedures to replace the parts, assembly and unit. Note that only the disassembling procedures are described to replace parts. To assemble parts, just follow the steps i...

  • Page 88

    Oki data confidential 42930511th rev. 2 88 / table 4-1 maintenance tools no. Quantity purpose remarks 1 2 3 4 5 6 8 no. 2-200 + magnetic screw driver no. 3-100 screw driver no. 5-200 screw driver digital multimeter pliers portable vacuum cleaner led head cleaner p/n 4pb4083-2248p001 1 1 1 1 1 1 1 2-...

  • Page 89

    Oki data confidential 42930511th rev. 2 89 / 4.2 parts layout main viewa viewa.

  • Page 90

    Oki data confidential 42930511th rev. 2 90 / printer unit - (120v) (1/2) see next page.

  • Page 91

    Oki data confidential 42930511th rev. 2 91 / printer unit - (120v) (2/2) a a.

  • Page 92

    Oki data confidential 42930511th rev. 2 92 / plate-assy-power_100v/120v plate-assy-power_230v.

  • Page 93

    Oki data confidential 42930511th rev. 2 93 / base-assy (1/2).

  • Page 94

    Oki data confidential 42930511th rev. 2 94 / base-assy (2/2) a a.

  • Page 95

    Oki data confidential 42930511th rev. 2 95 / side-r-assy.

  • Page 96

    Oki data confidential 42930511th rev. 2 96 / side-f-assy.

  • Page 97

    Oki data confidential 42930511th rev. 2 97 / duct-drive-assy.

  • Page 98

    Oki data confidential 42930511th rev. 2 98 / fdr-unit-regist a a c c b b.

  • Page 99

    Oki data confidential 42930511th rev. 2 99 / fdr-unit-mpt a a.

  • Page 100

    Oki data confidential 42930511th rev. 2 100 / eject-assy.

  • Page 101

    Oki data confidential 42930511th rev. 2 101 / plate-top-assy.

  • Page 102

    Oki data confidential 42930511th rev. 2 102 / job-offset-assy.

  • Page 103

    Oki data confidential 42930511th rev. 2 103 / basket-assy.

  • Page 104

    Oki data confidential 42930511th rev. 2 104 / 4.3 parts replacement method this section describes the procedures to replace the parts and assembly indicated in the disassembly diagram. Cover-rear / cover-side(r) / cover-side(r) rear (4.3.1) cover-side(l) / cover assy-front (4.3.2) stacker assy-fu (4...

  • Page 105

    Oki data confidential 42930511th rev. 2 105 / 2 3 5 7 6 4 1 4.3.1 cover-rear, cover-side (r), and cover-side (r) rear (1) open cover assy-top 1. (2) unscrew the 5 screws 2, then remove cover-rear 3. (3) unscrew the 2 screws 4, then remove cover-side (r) 5 with it warped. (4) unscrew the screws 6, th...

  • Page 106

    Oki data confidential 42930511th rev. 2 106 / 2 1 5 5 4 3 4.3.2 cover-side (l) and cover assy-front (1) open cover assy-top 1. (2) unscrew the 4 screws 2, then remove the cover-side (l) 3. (3) open the cover assy-front 4 by 90 °, unscrew the 2 screws 5, then slide the assy to the side and remove..

  • Page 107

    Oki data confidential 42930511th rev. 2 107 / 1 4 3 4 2 4 4.3.3 stacker assy-fu (1) open cover assy-top 1. (2) open stacker assy-fu 2, then remove the 2 stoppers 3. Push these to one side, remove the post, then remove the stacker assy-fu 2. (3) open the stacker assy-fu 3. Move the two stoppers 4 sid...

  • Page 108

    Oki data confidential 42930511th rev. 2 108 / 8 1 6 9 3 3 4 7 5 2 4.3.4 cover assy-op panel, cover-guard (r), cover-guard (front) and cover-guard (l) (1) open cover assy-top 1, then lift basket-assy 2. (2) remove cover assy-op panel 3 from its supporting point. (3) unscrew screw 4, remove the hinges...

  • Page 109

    Oki data confidential 42930511th rev. 2 109 / 1 2 3 4 5 6 7 8 9 0 a a b c a 4.3.5 op pcb (1) remove the cover assy-op panel. (refer to section 4.3.4) (2) remove cover-op panel 2 from frame-op-panel 1. (3) unscrew the 2 screws 3, then remove hinge (r) 4 and cover hinge (r) 5. (4) unscrew 2 screws 6, ...

  • Page 110

    Oki data confidential 42930511th rev. 2 110 / 1 3 2 4 × 8 4.3.6 cover assy-top (1) open cover assy-top 1. (2) unscrew screw 2, then remove the cover-duct (l) 3. (3) unscrew 8 screws 4, then remove the 3 hinges and the cover assy-top 1..

  • Page 111

    Oki data confidential 42930511th rev. 2 111 / 4 × 7 6 × 4 8 × 9 2 1 3 9 7 4.3.7 fan-pcb-assy, cu-board-assy and s2v-pu-board (1) open the cover assy-top. (2) remove the covers concerned. (refer to section 4.3.2) (3) remove the connector, then remove fan-pcb-assy 1. (4) unscrew the 2 screws, remove t...

  • Page 112

    Oki data confidential 42930511th rev. 2 112 / cover-screw depending on production lot, the printer may have the cover-screws (protection cover for protruding screws) in the locations below. Before disassembling the printer, remove the duplex unit and check to see if the cover-screws (black molding) ...

  • Page 113

    Oki data confidential 42930511th rev. 2 113 / 4.3.8 job-offset-assy and basket-assy (1) open the cover assy-top. (2) unscrew screw 1, remove frame-duct 2, then remove the connector (remove the connector through the shaft) (3) remove the 2 hinges, then remove the job-offset-assy 3, and disconnect the...

  • Page 114

    Oki data confidential 42930511th rev. 2 114 / d a b i f g b c 8 e h j k l 1 2 0 8 8 3 9 5 4 6 7 plate-top.

  • Page 115

    Oki data confidential 42930511th rev. 2 115 / 2 3 4 7 5 9 8 6 1 1 4.3.9 plate top assy (1) remove job-offset-assy/basket-assy. (refer to section 4.3.6) (2) lift back plate-top assy 1, then unscrew 2 screws 2. (3) lift forward plate-top assy 1, then unscrew 3 screws 3 and remove plate-dumper-assy (r)...

  • Page 116

    Oki data confidential 42930511th rev. 2 116 / 1 2 3 4.3.10 eject-assy (1) remove the 7 hinges then remove cover-board 1. (2) remove the 13 connectors, and unscrew the 2 screws 2. Then remove the 3 hinges and remove the eject-assy 3..

  • Page 117

    Oki data confidential 42930511th rev. 2 117 / 3 4 3 3 3 1 2 3 4.3.11 motor-pulse-belt and sensor-resist-assy (1) unscrew the 2 screws 1, then remove the 4-pin connector and remove the motor-pulse- belt 2. (2) unscrew 7 screws 3, then remove the 3 connectors (2-pin, 14-pin, 3-pin), and remove the sen...

  • Page 118

    Oki data confidential 42930511th rev. 2 118 / cover-screw depending on production lot, the printer may have the cover-screws (protection cover for protruding screws) in the locations below. Before disassembling the printer, remove the duplex unit and check to see if the cover-screws (black molding) ...

  • Page 119

    Oki data confidential 42930511th rev. 2 119 / 2 2 3 3 1 branch part (two places) 4.3.12 fdr unit-mpt (1) open the cover assy-top. (2) remove the cover 1 and remove the two connectors (pin ● and pin 2). (3) open the fdr unit-mpt 3 and remove the two screws 2 fastening the stays on both sides. (4) fur...

  • Page 120

    Oki data confidential 42930511th rev. 2 120 / 5 1 1 3 6 4 2 5 4.3.13 fdr unit-resist (1) remove the fdr unit-mpt. (refer to section 4.3.12) (2) unscrew the 4 screws 1 and disconnect connector 2, then remove plate assy-mpt lock 3. (3) open the cover-guide-1st-assy 4 in the arrow direction. (4) unscre...

  • Page 121

    Oki data confidential 42930511th rev. 2 121 / 0 9 9 8 7 5 6 3 4 2 1 4.3.14 duct assy (1) remove the hinge, then remove cover-middle 1. (2) remove the hinge, then remove guide tube (l) 2. (3) unscrew 2 screws 3, then remove duct-assy-toner 4. (4) unscrew screw 5, then remove gear-duct-b-assy 6. (5) u...

  • Page 122

    Oki data confidential 42930511th rev. 2 122 / 2 1 3 4 5 1 4.3.15 hv-assy (1) open the cover assy-top, then remove the belt-assy. (2) remove the cover-middle. (refer to section 4.3.14) (2) unscrew screw 1, then remove cover-hv-assy 2. (3) remove the 2 connectors and unscrew the 2 screws 3, then remov...

  • Page 123

    Oki data confidential 42930511th rev. 2 123 / 2 1 lever × 14 4.3.16 power unit (1) remove the cover-rear. (refer to section 4.3.1) (2) unscrew the 12 screws 1, disconnect all connectors, pull out the lever then remove the power unit 2..

  • Page 124

    Oki data confidential 42930511th rev. 2 124 / 4 5 1 2 1 3 4.3.17 low voltage power source assy and motor-fan (1) remove the power unit. (refer to section 4.3.16) (2) unscrew the 3 screws 1, then remove the low voltage power source assy 2, and film- insulation 3. (3) unscrew the 2 screws 4, then remo...

  • Page 125

    Oki data confidential 42930511th rev. 2 125 / 1 2 3 4 5 5 4 lock lever 4.3.18 belt-assy (1) open the cover assy-top 1. (2) remove id unit 2. (3) lift up the 2 lock levers toward the arrow, then remove the belt-assy 3. Remove belt-assy 3 by lifting handle 4, then remove along with handle 5..

  • Page 126

    Oki data confidential 42930511th rev. 2 126 / lock lever 1 2 4.3.19 fuser unit-lbt (1) open cover assy-top 1. (2) lift the lock lever toward the arrow, then remove the fuser unit-lbt 2..

  • Page 127

    Oki data confidential 42930511th rev. 2 127 / lever 1 4.3.20 unit-duplex (1) while opening the lever, draw out the unit-duplex 1..

  • Page 128

    Oki data confidential 42930511th rev. 2 128 / 3 1 latch 4 2 4.3.21 paper feed roller (1) open the tray 1 side cover 1 and the paper guide 2. (2) pull out tray 3. (3) pull outward the latches of the 3 paper feed rollers 4, and remove from the shaft..

  • Page 129

    Oki data confidential 42930511th rev. 2 129 / 4.3.22 mpt feed roller (1) open the multipurpose tray 1, push the lever in the arrow direction and remove the multipurpose tray 1. (2) remove the cover 2. (3) while opening the claw of the feed roller 3 outward, slide the roller to the left and remove it...

  • Page 130: Maintenance / Adjustments

    Oki data confidential 42930511th rev. 2 130 / 5. Maintenance / adjustments the printer is adjusted by key operation on the operator panel. The c9800/c9600 comes with a maintenance menu in the usual menu. Select the menu according to the items to adjust and the purpose of adjustment. 5.0 system maint...

  • Page 131

    Oki data confidential 42930511th rev. 2 131 / table 5-0. Maintenance menu display table (2/2) during the engine self-diagnosis mode, switch operations and the lcd display is instructed by the engine firmware, therefore, it will vary from the specifications of the controller firmware operations. Note...

  • Page 132

    Oki data confidential 42930511th rev. 2 132 / y m+y m c k y m+y m c k 5.0.1 id check pattern print (“test print menu” item) this pattern can be used to investigate the cause (plain identification of problem or check cycle of problem) resulting from the id or led head. Cmyk are each composed of a 20%...

  • Page 133

    Oki data confidential 42930511th rev. 2 133 /.

  • Page 134

    Oki data confidential 42930511th rev. 2 134 / 14 15 16.

  • Page 135

    Oki data confidential 42930511th rev. 2 135 / 5.1 maintenance menu and its function 5.1.1 maintenance menu 5.1.2 engine maintenance mode engine maintenance mode is a media conveyor mode that assists confirmation of the basic operations of the check and print system. 5.1.2.1 operation panel instructi...

  • Page 136

    Oki data confidential 42930511th rev. 2 136 / 5.1.2.2 regular self-diagnosis mode (level 1) the regular self-diagnosis mode menu is as follows. • switch scan • motor & clutch test • test print • reg adj test • density adj test • density calibration • media weight adj pa • factory mode set • sensor s...

  • Page 137

    Oki data confidential 42930511th rev. 2 137 / 5.1.2.3 switch scan test this self-diagnosis is sued to check the input sensor and switch. Switch scan 1. Keep the [menu+] and [menu-] keys pressed until [switch scan] appears at the top of the display and operations goes into the regular diagnosis mode....

  • Page 138

    Oki data confidential 42930511th rev. 2 138 / no5-1 stacker full fd snsno5-1 stacker full fd sns no32-1no32-1 dup in1 snsdup in1 sns 15-1 mpt pe sns15-1 mpt pe sns 15-2 mpt pe sns215-2 mpt pe sns2 16-1 mpt hopping sns16-1 mpt hopping sns 8-1 hum sns, 8-2 temp sns8-1 hum sns, 8-2 temp sns 6-4 media w...

  • Page 139

    Oki data confidential 42930511th rev. 2 139 / h:off l:on h:on l:off h:on l:off frequency ad value: ***h h:up l:down uid:****h port level h, l h:on l:off port level h, l port level h, l port level h, l port level h, l port level h, l port level h, l table 5-1-1 switch scan details no. 1 detail top of...

  • Page 140

    Oki data confidential 42930511th rev. 2 140 / h:open l:close h:paper present l:paper absent h:home position l:except in the home position h:home position l:except in the home position h:not to drive l:drive h/l:clock h:paper detect position l:except in the paper detect position h:open l:close table ...

  • Page 141

    Oki data confidential 42930511th rev. 2 141 / 5.1.2.4 motor/clutch test this self-diagnosis routine is used to test the motor and clutch. 1. Continue to press the [menu+] and [menu-] keys until “motor & clutch test” appears at the top of the display and the operation enters the self-diagnosis (level...

  • Page 142

    Oki data confidential 42930511th rev. 2 142 / fan pu board id motor(k) id motor(y) id motor(m) id motor(c) toner supply (ky) toner supply (mc) job offset tray1 geared motor tray2 motor tray2 geared motor tray2 feed motor tray2 roller clutch regist motor regist clutch 2ndclutch tray1 motor = mpt moto...

  • Page 143

    Oki data confidential 42930511th rev. 2 143 / table 5-2 motor and clutch test unit name display k-id motor y-id motor m-id motor c-id motor belt motor fuser motor fuser motor reverse fuser rls regist motor regist clutch mpt motor mpt lift up exit solenoid facedown solenoid registration shutter job o...

  • Page 144

    Oki data confidential 42930511th rev. 2 144 / unit name display fin shift motor fin staple exec fin saddle exec fin saddle transfer fin saddle clutch fin punch hole fin punch reg inv motor a inv motor b inv separater inv pressure solenoid inv regist clutch fan power fan pu-board fan fuser fan belt f...

  • Page 145

    Oki data confidential 42930511th rev. 2 145 / 5.1.2.5 test print this self-diagnostic routine is used to print the test pattern in the pu. Other test patterns are stored in the controller. 1. Continue to press the [menu+] and [menu-] keys until “test print” appears at the top row of the display, and...

  • Page 146

    Oki data confidential 42930511th rev. 2 146 / display output bin punch offset staple mode staple number invert function printer face down finisher upper bin finisher lower bin punch on/off offset on/off staple mode off rear corner center corner front corner saddle stitch set the number of sheets to ...

  • Page 147

    Oki data confidential 42930511th rev. 2 147 / p=*** t=*** u=*** [###] h=***% l=***[###] ktr=*.**kv ytr=*.**kv mtr=*.**kv ctr=*.**kv kr=*.**ua yr=*.**ua mr=*.**ua cr=*.**ua • the following message appears when printing. P: test print sheets (unit: number of sheets) u: upper-side heater temperature me...

  • Page 148

    Oki data confidential 42930511th rev. 2 148 / nv-ram initial initial 1 5.1.2.6 initialize nvm this self-diagnosis is used to initialize the nonvolatile memory. 1. Continue to press the [menu+] and [menu-] keys until “nv-ram initial” appears at the top row of the display, and the system is in the sel...

  • Page 149

    Oki data confidential 42930511th rev. 2 149 / 5.1.2.7 consummable parts counter display this self-diagnosis is used to display the consumption status of the consumable parts of the printer. 1. It will go into normal self-diagnosis. Continue to press the [menu+] and [menu-] keys until “consumable sta...

  • Page 150

    Oki data confidential 42930511th rev. 2 150 / 5.1.2.9 panel display details panel display details balance error belt life over belt reflection error belt unit fuse cut error black density calibration error black density sensor error black drum life black drum near life warning black drum unit fuse c...

  • Page 151

    Oki data confidential 42930511th rev. 2 151 / panel display drive motor over heat duplex i/f error duplex type mismatch duplex unit open(px713) engine board fan motor error engine control error engine eeprom error engine eeprom missing engine life over engine ram error engine rom error engine sram e...

  • Page 152

    Oki data confidential 42930511th rev. 2 152 / panel display jam transport job offset home error(px713) led head over heat lift error tray1(px713) lift error tray2(px713) lift error tray3(px713) lift error tray4(px713) lift error tray5(px713) lift up tray1(px713) lift up tray2(px713) lift up tray3(px...

  • Page 153

    Oki data confidential 42930511th rev. 2 153 / panel display paper near end tray4 paper near end tray5 paper pile out of tray paper size error power suplly fan motor error power suplly lsi error process control off process wait mode punch box not existing(px713) punch dust overflow(px713) registratio...

  • Page 154

    Oki data confidential 42930511th rev. 2 154 / jam error display details infeed .. Information on the paper remaining in the paper feed entry. Inpath .. Information on the paper remaining in the travel path. Panel display yellow registration out right yellow sensor error left yellow sensor error righ...

  • Page 155

    Oki data confidential 42930511th rev. 2 155 / 5.1.3 various printing methods with a stand-alone printer coming with a controller configuration print print the program version, control unit composition, other printer compositions and settings. Operations : panel switch press 600 model : enter → (prin...

  • Page 156

    Oki data confidential 42930511th rev. 2 156 / 5.2 adjustment after replacing parts the following describes the adjustments necessary when replacing parts. Color drift adjustment and correction is constantly necessary. Replacement parts led head drum cartridge (y, m, c, k) fuser unit belt cassette as...

  • Page 157

    Oki data confidential 42930511th rev. 2 157 / item fuser transfer belt black imaging drum cyan imaging drum magenta imaging drum yellow imaging drum total sheets feed black impressions cyan impressions magenta impressions yellow impressions details fuser life count transfer belt life count imaging d...

  • Page 158

    Oki data confidential 42930511th rev. 2 158 / when replacing hmo pcb or when replacing okilan 8200e (hmk pcb) 5.2.5 restoring flash rom details of the cu pcb (600dpi model) the cu pcb is mounted with 4mb of flash rom. This allows the user to register voluntary files. When replacing the cu pcb, print...

  • Page 159

    Oki data confidential 42930511th rev. 2 159 / 5.2.7 cu pcb of 1200 dpi printer and replacement of mounted components nonvolatile memory and a combination (at field) component asp pcb hmk pcb hdd cf eeprom keychip unrecoverable item none none if the fonts are not backed up, they cannot be restored. •...

  • Page 160

    Oki data confidential 42930511th rev. 2 160 / 5.2.9 precautions in eeprom replacement (1200 dpi printer) the maintenance eeprom for a 1200 dpi printer is prepared separately for each model with the model no. And other data written in advance at fukushima factory. This is to eliminate the necessity t...

  • Page 161

    Oki data confidential 42930511th rev. 2 161 / 5.2.11 product code of maintenance hdd (1200 dpi printer) the maintenance hdd's have different product codes according to program type and version. When ordering a maintenance hdd, be sure to choose the hdd with the same program type and version as those...

  • Page 162

    Oki data confidential 42930511th rev. 2 162 / design of hdd management labels has changed in aug of 2005. (patch column is added so that the released patch file for firmware modification can be recorded.) it should mark up the patch column if it takes place. A new label should be attached on an old ...

  • Page 163

    Oki data confidential 42930511th rev. 2 163 / 5.2.12 product code of maintenance cu program (600 dpi printer) the maintenance cu program rom dimm is available in two types: flash rom and p2 rom. The following rom dimm types have been released. The f/w version is indicated on the label on the flash r...

  • Page 164

    Oki data confidential 42930511th rev. 2 164 / 5.3 density correction when the printer is shipped, the automatic density correction mode is set to “automatic”. If it is set to “manual” there may be drifting during use. Set this if there is any problem with the density. Set this when the printer is no...

  • Page 165

    Oki data confidential 42930511th rev. 2 165 / 5.4 paper thickness detection/sensitivity correction please refer to okidoc #3546 on the bpx for instructions on how to calibrate this sensor. Note: a valid bp note: a valid bpx username and password may be required to view the okidoc via the link above....

  • Page 166: Periodical Maintenance

    Oki data confidential 42930511th rev. 2 166 / white band, white stripe (white-out, light printout) 6. Periodical maintenance 6.1 routine replacement of consumable parts we recommend that the user periodically replaces the following parts according to the guideline indicated. (note that failure to re...

  • Page 167

    Oki data confidential 42930511th rev. 2 167 / 6.4 pickup roller cleaning clean the pickup roller if there is any problem with paper feeding. Use a soft cloth, etc. With alcohol to clean the roller surface, with care not to scratch or damage the surface during the process. Note cleaning led head do t...

  • Page 168

    Oki data confidential 42930511th rev. 2 168 / 6.5 cleaning feed roller clean the feed rollers when paper jams occur frequently. Three feed rollers are provided for each tray. Cleaning method for the trays 1 to 5 (trays 2 to 5 are optional) is different from that for the multipurpose tray. Tool: soft...

  • Page 169

    Oki data confidential 42930511th rev. 2 169 / (5) put your hand into the opening where the tray has been placed. Clean the three feed rollers using a soft wet cloth. If it is hard to wipe the roller, put your hand from the tray 1 side cover. (6) insert the tray 1 back into place. (7) close the tray ...

  • Page 170

    Oki data confidential 42930511th rev. 2 170 / multipurpose tray (1) press the button on the right of the printer to open the multipurpose tray. (2) open the paper support and move the paper guide slightly to the center. (3) move the lever on the right of the multipurpose tray at the joint of the tra...

  • Page 171

    Oki data confidential 42930511th rev. 2 171 / (4) while lifting the multipurpose tray slightly with your right hand, push the lever inward with your left hand and loosen it. (5) just as in (3) above, move the lever on the left of the multipurpose tray at the joint of the tray and the printer into th...

  • Page 172

    Oki data confidential 42930511th rev. 2 172 / (9) clean the three feed rollers using a soft wet cloth. (10) close the cover. (11) hold the joints of the printer and the multipurpose tray with both hands and lower the cover. (12) while lifting the right edge of the multipurpose tray slightly, insert ...

  • Page 173

    Oki data confidential 42930511th rev. 2 173 / (14) while lifting the left edge of the multipurpose tray slightly, insert the protrusion of the lever as shown below. (15) move the lever into the position below. (16) widen the paper guide and fold the paper support. (17) close the multipurpose tray. C...

  • Page 174: Troubleshooting Procedures

    Oki data confidential 42930511th rev. 2 174 / troubleshooting trouble is displayed on lcd as a message. Repair the malfunction using the "lcd message list". (refer to section 7.5.1) repair the malfunction in detail using the troubleshooting flow chart. (refer to section 7.5.2) abnormal image (and tr...

  • Page 175

    Oki data confidential 42930511th rev. 2 175 / 7.5.1 lcd message list when the printer detects errors that can be restored, it displays a service call error on the lcd, as shown below. Service call nnn: error nnn is an error code. When a service call is displayed, the error code and accompanying erro...

  • Page 176

    Oki data confidential 42930511th rev. 2 176 / table 7-1-1 operator alarm (2/10) judgment no yes no no no yes no no no yes no yes no yes yes no yes no yes no yes no no yes no no no yes no cause cu slot2 dimm ram check error slot1 ram spec error specification of dimm in cu ram slot is unsup- ported. S...

  • Page 177

    Oki data confidential 42930511th rev. 2 177 / table 7-1-1 operator alarm (3/10) judgment no yes yes yes no yes yes no no no yes yes yes yes yes yes yes yes cause video overrun detect parameter match check error finisher unrestorable error inverter power supply error when turning on the power, detect...

  • Page 178

    Oki data confidential 42930511th rev. 2 178 / table 7-1-1 operator alarm (4/10) judgment yes no yes yes yes yes yes no yes yes yes yes yes yes yes yes yes yes yes yes yes cause engine fan motor error after turning on the power or when cover is closed, the sensor detects that the unit is missing. Col...

  • Page 179

    Oki data confidential 42930511th rev. 2 179 / table 7-1-1 operator alarm (5/10) judgment yes yes yes yes no yes yes yes yes no yes yes yes yes cause thermistor indicates high temperature (hot) error. Thermistor indicates low temperature (cold) error. Wrong fuser standard the engine detects communica...

  • Page 180

    Oki data confidential 42930511th rev. 2 180 / table 7-1-1 operator alarm (6/10) judgment yes yes yes no yes no yes yes no yes no yes yes cause print satistic mismatch rfid reader not installed rfid reader i/f error engine program memory error the printer engine cover is open. After turning on the po...

  • Page 181

    Oki data confidential 42930511th rev. 2 181 / table 7-1-1 operator alarm (7/10) judgment yes no yes yes no yes no yes no yes no yes no yes no yes no yes no yes no yes no cause after turning on the power or when cover is closed, the sensor detects that the unit is missing. After turning on the power ...

  • Page 182

    Oki data confidential 42930511th rev. 2 182 / table 7-1-1 operator alarm (8/10) judgment yes no yes no yes yes no yes yes no yes no yes no yes no yes no yes no yes no no yes cause paper jam detected in fuser or between fuser and paper output area. Paper jam detected when paper started to enter doubl...

  • Page 183

    Oki data confidential 42930511th rev. 2 183 / table 7-1-1 operator alarm (9/10) judgment yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes cause gddc error belt slit sensor error duplex fan0 alarm detection duplex 24v abnormal current detection yellow image drum lock error ...

  • Page 184

    Oki data confidential 42930511th rev. 2 184 / table 7-1-1 operator alarm (10/10) judgment yes yes yes yes yes yes yes cause trya2 cpu clock frequency error trya3 cpu clock frequency error trya4 cpu clock frequency error trya5 cpu clock frequency error waste toner transfer error keychip check failed ...

  • Page 185

    Oki data confidential 42930511th rev. 2 185 / 7.5.2 preparing for troubleshooting (1) operation panel display the state of malfunction is displayed on the lcd (liquid crystal display) of the operator panel of this machine. Execute proper repairs according to the message indicated on the lcd. When re...

  • Page 186

    Oki data confidential 42930511th rev. 2 186 / (2) cu assy troublesnhooting (600dpi model) a) nothing is displayed on the lcd • cu pcb malfunction has the power short-circuited on the cu pcb? (cp14+: 5v, cp16+: 3.3v) → if no good, check insertion of rom/ram dimm • others power, operation panel, fuse,...

  • Page 187

    Oki data confidential 42930511th rev. 2 187 / (3) cu assy troubleshooting (1200dpi model) a) nothing is displayed on the lcd • cu pcb malfunction has the power short-circuited on the cu pcb? (c450+: 5v, c50+: 3.3v) → if no good, check to see if the ram dimm is normally inserted. • others power, oper...

  • Page 188

    Oki data confidential 42930511th rev. 2 188 / s100 both switches are facing upward. Asp pcb download switch location *1 asp pcb for 1200dpi analysis reference when “communications error” appears on the display panel, this message is displayed with the pu. This indicates a problem has occurred in the...

  • Page 189

    Oki data confidential 42930511th rev. 2 189 / 1 power is turned on and the printer doesn't work properly. • turn off power and on again. • does the backlight light up (for approx. One second)? • no is the ac cable connected properly? No connect the ac cable properly. • yes is the power supply indica...

  • Page 190

    Oki data confidential 42930511th rev. 2 190 / (a) • yes is the dimm of the main pcb set properly? No set the dimm properly. If that does not solve the problem, replace the dimm. • yes are the voltages below output to the pu if connector of the main pcb? Pins 9, 10, 17, 18, 25, 26, 33, 34, 41, 42, 61...

  • Page 191

    Oki data confidential 42930511th rev. 2 191 / 2-1 paper supply jam (1st tray) • immediately after turning on the power, does the paper jam occur? • yes is there a jam in the in1 sensor or 1st hopping sensor? Yes remove the paper jam. (a) • no does the sensor lever sensor (in1 sensor, 1st hopping sen...

  • Page 192

    Oki data confidential 42930511th rev. 2 192 / 2-2 paper supply jam (multipurpose tray) • immediately after turning on the power, does the paper jam occur? • yes is there a jam in the in1 sensor or 1st hopping sensor? Yes remove the paper jam. (a) • no does the sensor lever (in1 sensor, paper hopping...

  • Page 193

    Oki data confidential 42930511th rev. 2 193 / 2-3 paper feed jam • immediately after turning on the power, does a paper feed jam occur? • yes does the paper jam occur at the in 2 sensor, wr sensor or exit sensor? Yes remove the jammed paper. (a) • no does the lever of the in 2 sensor, wr sensor or e...

  • Page 194

    Oki data confidential 42930511th rev. 2 194 / 2-4 paper output jam • immediately after turning on the power, does a paper output jam occur? • yes is there a jam with the paper exit sensor? Yes remove the paper jam. • no does the paper exit sensor lever operate normally? No replace the paper exit sen...

  • Page 195

    Oki data confidential 42930511th rev. 2 195 / 2-5 double-side print jam • immediately after turning on the power, does a paper feed jam occur? • yes is there paper in the double-side printer unit? Yes remove the paper jam. (a) • no does the sensor lever of the dup in1 sensor, dup r sensor, and dup f...

  • Page 196

    Oki data confidential 42930511th rev. 2 196 / 3 paper size error • is standard size paper used? No use standard size paper. • yes does the paper jam occur at the in 1 sensor? Yes remove the paper jam. • no does in1 sensor lever operate normally? No replace the defective sensor lever. • yes does the ...

  • Page 197

    Oki data confidential 42930511th rev. 2 197 / 4 image drum unit up/down movement error • check the id up/down movement using the motor & clutch test in the self-diagnosis mode. • does the id moves up and down? • yes check using the switch scan test in the self-diagnosis mode. Does the up/ down senso...

  • Page 198

    Oki data confidential 42930511th rev. 2 198 / halogen lamp thermistor bottom of fuser unit 1 2 3 4 5 6 4 3 7 6 5 4 3 2 1 2 1 6 poles 7 poles halogen lamp 7-pole side pins 1 & 2: non contact pins 3 & 4: correction pins 5 & 6: side thermistor 6-pole side pins 1 & 2: lower thermistor 5 fuser unit error...

  • Page 199

    Oki data confidential 42930511th rev. 2 199 / 6 motor fan error • check the fan in question using the motor & clutch test in the self-diagnosis mode. • does the fan rotate? • no are the cables connected properly? (all the cables between the motor driver pcb and the fan are included. If it is the pow...

  • Page 200

    Oki data confidential 42930511th rev. 2 200 / a on the overall too light or uneven print d black band/ black stripe in vertical direction b white area gets dirty e abnormal periodicity c blank f white band/white strip in vertical direction g stripe in horizontal abnormal image the overall image is t...

  • Page 201

    Oki data confidential 42930511th rev. 2 201 / 4 the screen in light on the overall. Or there is overall color drift in the printed image. (figure 7-2 a ) • is there enough toner? (is [toner short] displayed?) yes replenish toner. • no is standard paper used? No use standard paper. • yes is the led h...

  • Page 202

    Oki data confidential 42930511th rev. 2 202 / 2 the white area gets dirty. (figure 7-2 b ) • has the image drum been exposed to external light for a long time? Yes replace i/d unit. • no is the fuser unit roller dirty? Yes replace the fuser unit. • no correct the [paper thickness] setting. No proper...

  • Page 203

    Oki data confidential 42930511th rev. 2 203 / 3 blank sheet (figure 7-2 c ) • are all led head assy parts properly connected to the relay pcb (s2h pwb) and engine pcb (s2v pwb)? No check the cable connection of the led head and cable connection between between the relay pcb and engine pcb, then prop...

  • Page 204

    Oki data confidential 42930511th rev. 2 204 / 4 band or stripe appears in vertical direction of the printed area. (black band, color band, black stripe, color stripe) (figure 7-2 d ) • are all led head assy parts properly connected to the relay pcb (s2h pwb) and engine pcb (s2v pwb)? No check the ca...

  • Page 205

    Oki data confidential 42930511th rev. 2 205 / 5 white band, white stripe, uneven color band, uneven color stripe occurring in vertical direction (figure 7-2 f ) • is the led head lens dirty? Yes clean the led head lens. • no are all led head assy parts properly connected to the relay pcb (s2h pwb) a...

  • Page 206

    Oki data confidential 42930511th rev. 2 206 / 6 poor fusion (lightly touching the toner causes the toner to wipe off or fall off) • is standard paper used? No use standard paper. • yes fuser unit contact properly connected? No properly connect the fuser unit contact. • yes is the fuser unit roller d...

  • Page 207

    Oki data confidential 42930511th rev. 2 207 / periodicity 94 mm 49.6 mm 54.8 mm 37.7 mm 89 mm 125 mm malfunction details image drum development roller sponge roller charge roller upper roller lower rolle restoration method replace the image drum cartridge. Replace the image drum cartridge. Replace t...

  • Page 208

    Oki data confidential 42930511th rev. 2 208 / 8 printing thinned out • is the led head lens dirty? Yes clean the led head lens. • no are all led head assy parts properly connected to the relay pcb (s2h pwb) and engine pcb (s2v pwb)? No check the cable connection of the led and the cable connection b...

  • Page 209

    Oki data confidential 42930511th rev. 2 209 / 9 color drift • “toner low” is displayed. Yes replenish toner. Has operation been restored? Yes end • no conduct a color drift test in the engine maintenance mode. Method: enter the engine maintenance mode, and self-diagnostic mode (level 1). Press [menu...

  • Page 210

    Oki data confidential 42930511th rev. 2 210 / (a) • no [ng calibration left/right] display • yes is the color drift sensor cover dirty? Yes cleaning defect of the surface of the sensor cover by the cleaning blade on the rear of the shutter. Replace the shutter and sensor cover then restore the clean...

  • Page 211

    Oki data confidential 42930511th rev. 2 211 / (b) • [yellow, magenta, cyan left/right/horizontal] display • yes replace the belt unit. Has operation been restored? Yes end • no replace the id unit. Has operation been restored? Yes end • no is the gear abnormal? (i/d, multipurpose tray, belt unit, be...

  • Page 212

    Oki data confidential 42930511th rev. 2 212 / 0 stripe in horizontal print direction (figure 7-2 g ) • are all led head assy parts properly connected to the relay pcb (s2h pwb) and engine pcb (s2v pwb)? No check the cable connection of the led and the cable connection between the relay pcb and engin...

  • Page 213

    Oki data confidential 42930511th rev. 2 213 / a paper thickness error (err code 323, 324) • is the paper thickness sensor connector disconnected? • is the pathick connector on the sensor relay pcb (s2s pwb) connected securely? No connect the connector properly. • yes is any sensor cable down? Yes re...

  • Page 214

    Oki data confidential 42930511th rev. 2 214 / ground charge roller development roller toner supply roller development braid figure 7-3.

  • Page 215

    Oki data confidential 42930511th rev. 2 215 / 7.6 check fuse the fuse system of the engine control part is composed as shown in the figure below. L v -power breaker 14a breaker 7a power(24v) tra y -2 tra y -n inver ter finisher breaker 9a 5v return check breaker 11 a +24v +5v(2) +5v(1) +5v +5vf2 +5v...

  • Page 216

    Oki data confidential 42930511th rev. 2 216 / 7.7 wireless lan trouble shooting 7.7.1 initial investigation when a trouble occurs when accessing c9800/c9600 (accessing by print, web or utilities) via wireless lan, please perform the following initial investigation. 7.7.1.1confirming the trouble cond...

  • Page 217

    Oki data confidential 42930511th rev. 2 217 / category items to confirm contents 7.7.1.2collecting setting and environment information table 7-4 list of setting/environment information check items nic settings wireless network information access point settings network settings can be confirmed from ...

  • Page 218

    Oki data confidential 42930511th rev. 2 218 / 7.7.2 symptoms and how to handle them only certain computers cannot communicate/some computers can communicate while others cannot phenomenon: though connected to the same wireless network, some computers can communicate while others cannot. Cannot commu...

  • Page 219

    Oki data confidential 42930511th rev. 2 219 / only certain printers cannot communicate. Phenomenon: of the multiple c9600 units connected to the same wireless network, some c9600 can communicate while others can not. Possible cause what to do wireless lan settings/network settings of the printers th...

  • Page 220

    Oki data confidential 42930511th rev. 2 220 / cannot communicate only when going through certain access points/cannot communicate occasionally/communication is disrupted occasionally/communication speed is extremely slow phenomenon: despite the same wireless lan setting, wireless communication becom...

  • Page 221

    Oki data confidential 42930511th rev. 2 221 / in ad hoc mode, cannot communicate only with certain wireless computers /cannot communicate sometimes/communication is disrupted occasionally. Phenomenon: despite the same wireless lan setting, ad hock mode wireless communication becomes erratic with cer...

  • Page 222

    Oki data confidential 42930511th rev. 2 222 / cannot make wireless connection/communication is disrupted occasionally/ communication speed is extremely slow phenomenon: cannot make wireless connection at all. - cannot discover c9600 by adminmanager . Can communicate sometimes and other times cannot....

  • Page 223

    Oki data confidential 42930511th rev. 2 223 / failed to obtain ip address with dhcp setting/ip address that was not intended was obtained phenomenon: with c9600 running with the dhcp enabled, an attempt to obtain ip address failed. Or the printer runs with an ip address that is different from the ip...

  • Page 224

    Oki data confidential 42930511th rev. 2 224 / failed to connect in shared key mode. Phenomenon: wireless communication has no problem in the open mode, but connection fails when the shared key mode is set. Possible cause what to do the settings of the access point/wireless computer are incorrect. C9...

  • Page 225

    Oki data confidential 42930511th rev. 2 225 / error occurs with client certificate import. Phenomenon: when import client certificate is executed for eap authentication, an error occurs, and import fails. Possible cause what to do the file format of the client certificate is incorrect. Client certif...

  • Page 226

    Oki data confidential 42930511th rev. 2 226 / failed to connect in eap mode phenomenon: wireless communication has no problem in the open mode and wpa-psk mode, but authentication fails when the eap mode is set. - a word indicating authentication error is recorded in radius server log. - 'fail (eap-...

  • Page 227

    Oki data confidential 42930511th rev. 2 227 / communication is occasionally disrupted in eap mode. Phenomenon: wireless communication takes place in eap mode, but it is occasionally disrupted. Communication is never disrupted in open mode or wpa-psk mode. Possible cause what to do communication is d...

  • Page 228

    Oki data confidential 42930511th rev. 2 228 / 7.8 wireless lan card trouble shooting 7.8.1 connection error in web browser if you cannot display the printer setup page with "https://" from web browser, do the following: try with http:// 1) if the printer setup page is displayed with this, either of ...

  • Page 229

    Oki data confidential 42930511th rev. 2 229 / 7.8.1.2 has ssl/tls been set to "on"? Log in as administrator and display security → cipher (ssl/ tls). If the displayed screen looks line the one on the right, the ssl/ tls has been set to "off." what to do: set the ssl/tls to "on". Click submit..

  • Page 230

    Oki data confidential 42930511th rev. 2 230 / 7.8.1.3 confirm the version of web browser confirm the version of web browser you are using. How to confirm the version: internet explorer start the browser and confirm it from help → about internet explorer. The recommended version is internetexplorer5....

  • Page 231

    Oki data confidential 42930511th rev. 2 231 / 7.8.1.4 check the printer's encryption strength in the browser version indication you confirmed in "check the version of web browser of 7.8.1.3", you see the description of the browser's cipher strength. If the browser whose cipher strength is not set to...

  • Page 232

    Oki data confidential 42930511th rev. 2 232 / 5) check encryption strength. 6) set the encryption strength to weak and click apply button. 7) verify the setting contents and click ok. 8) when the confirmation message appears, click yes. (the nic reboots to reflect the setting value.) 4) click on ssl...

  • Page 233

    Oki data confidential 42930511th rev. 2 233 / what to do: set the printer's encryption strength to "weak". Changing the encryption strength setting from telnet caution: telnet cannot be used in the initial state. Telenet must be set to enable to change the printer's encryption setting. Type "telnet ...

  • Page 234

    Oki data confidential 42930511th rev. 2 234 / [4: security config] →[5 : cipher(ssl/tls)]→[2 : encryption strength] → change the encryption strength (1: strong 2: standard 3: weak)..

  • Page 235

    Oki data confidential 42930511th rev. 2 235 / 7.8.1.5 check the key exchange method of the certificate check the key exchange method of the certificate stored in the printer. There is a possibility that the browser does not support the key exchange method that has been selected. Refer to the browser...

  • Page 236

    Oki data confidential 42930511th rev. 2 236 / 5) click view certificate info... Button. 6) check the item key exchange method. Depending on the version, the browser may not support diffie-hellman(dss)..

  • Page 237

    Oki data confidential 42930511th rev. 2 237 / confirming the key exchange method by printing network information when a valid certificate is stored in the printer, the user can confirm the certificate information by printing network information. How to print network information from the operator pan...

  • Page 238

    Oki data confidential 42930511th rev. 2 238 / 7.8.2 cannot print if you cannot print using the ipp printer for encryption, do the following: try connecting with http://. 1) if the printer setup page is displayed with this, either of the following may be the reason for the above problem: refer to the...

  • Page 239

    Oki data confidential 42930511th rev. 2 239 / 7.8.3 can't create a certificate when you cannot create a certificate, you may have the following situations: refer to the applicable section and correct the problem: • information on some of the required items is missing. → refer to 7.8.3.1 information ...

  • Page 240

    Oki data confidential 42930511th rev. 2 240 / 7.8.4 can't install the certificate if the installation of the certificate fails, you may have the following situations: refer to the applicable section and correct the problem: • the user has changed the printer's ip address to a different ip address fr...

  • Page 241

    Oki data confidential 42930511th rev. 2 241 / 7.8.4.4 want to install an intermediate certificate some certification authorities may use a form to install the ssl server certificate (printer certificate) and the intermediate certificate to the printer. C9600 supports the installation of only one cer...

  • Page 242

    Oki data confidential 42930511th rev. 2 242 / 7.8.5 other questions this section covers more questions users may ask. 7.8.5.1 time required for creating a certificate the time required for creating a certificate is more likely to be as follows, varying with the key exchange method (rsa, diffie-hellm...

  • Page 243

    Oki data confidential 42930511th rev. 2 243 / communication time for ipp printing is shown below: as a print job, we used pcl's null data(31,464,978bytes). (null data means the data that has been processed to execute the pcl process as least as possible and to enable the network communication time t...

  • Page 244

    Oki data confidential 42930511th rev. 2 244 / 7.8.5.6 error "the security certificate was issued by a company you have not chosen to trust" is displayed when this error is displayed, you may have the following situations: the certificate installed in the printer is a self-signed certificate. Or the ...

  • Page 245

    Oki data confidential 42930511th rev. 2 245 / 7.8.5.7 error "the security certificate has an invalid name or the name does not match the site name..." is displayed. The printer's ip address differs from the ip address described in the certificate or the ip address when the certificate was created. W...

  • Page 246: Connection Diagram

    Oki data confidential 42930511th rev. 2 246 / 8. Connection diagram 8.1 check resistance value between pin 1 and pin 2: 4.7 Ω between pin 3 and pin 4: 4.7 Ω both ends of ip2: 1 Ω or less both ends of ip2: 1 Ω or less conveyance belt motor main motor (y) main motor (m) yellow orange black brown m 1 2...

  • Page 247

    Oki data confidential 42930511th rev. 2 247 / both ends of ip2: 1 Ω or less both ends of ip2: 1 Ω or less between pin 1 and pin 2: 4.7 Ω between pin 3 and pin 4: 4.7 Ω main motor (c) main motor (k) mt resist motor unit circuit diagram and configuration parts diagram resistance value m 1 2 3 4 ic1 ip...

  • Page 248

    Oki data confidential 42930511th rev. 2 248 / yellow orange black brown both ends of ip2: 1 Ω or less fuser motor paper supply motor between pin 1 and pin 2: 3.5 Ω between pin 3 and pin 4: 3.5 Ω offset motor unit circuit diagram and configuration parts diagram resistance value between pin 1 and pin ...

  • Page 249

    Oki data confidential 42930511th rev. 2 249 / unit circuit diagram and configuration parts diagram resistance value geared motor waste toner transfer motor main cooling fan (pull) and cooling fan for controller both ends of ip2: 1w or less ic1 ip2 - cn-1 + m cn-2 red black +24v 1 fanalm-n 3 0v 2 m w...

  • Page 250

    Oki data confidential 42930511th rev. 2 250 / power supply cooling fan red black +24 v 1 fanalm-n 3 0v 2 m white belt cooling fan red black +24 v 1 fanalm-n 3 0v 2 m white fuser exhaust fan red black +24v 1 fanalm-n 3 0v 2 m white unit circuit diagram parts diagram resistance value.

  • Page 251

    Oki data confidential 42930511th rev. 2 251 / cu pcb fan 1 (600) cu pcb fan 2 (1200) red black +5v 1 fanalm(lock signal) blue label 3 0v 2 m yellow red black +5v 2 fanalm-n(speed signal) 3 0v 1 m yellow white label cu pcb fan 3 (1200) white label red black +5v 1 fanalm(speed signal) 3 0v 2 m yellow ...

  • Page 252

    Oki data confidential 42930511th rev. 2 252 / fuser unit 1 halogen lamp 7-pole side 3 2 4 5 6 thermistor 3 4 thermistor 1 2 center left thermistor center 6-pole side 3 fuse thermistor 1 2 id cooling fan 1 and id cooling fan 2 red black +24v 1 0v 2 m fanalm-n 3 7-pole side pins 1 & 2: non contact: 41...

  • Page 253

    Oki data confidential 42930511th rev. 2 253 / 8.2 diagram of part layout of various pcb (1)-1 engine control pwb (s2v-2 pwb: 600dpi) rsns 1 13 csns ctgo kk 10 1 yy 10 1 mm 10 1 cc 10 1 1 1 1 6 cpufu 1 2 dengen power 1 1 1 1 1 2 15 16 hvol t 10 optif dr v1 dr v0 30 1 40 1 11 2 21 0 opep ane 19 12 fin...

  • Page 254

    Oki data confidential 42930511th rev. 2 254 / (1)-2 engine control pwb (s2v-3 pwb: 1200dpi) rsns 1 13 csns ctgo kk 10 1 yy 10 1 mm 10 1 cc 10 1 1 1 1 6 cpufu 1 2 dengen power 1 1 1 1 1 2 15 16 hvol t 10 optif dr v1 dr v0 30 1 40 1 11 2 21 0 opep ane 19 12 finisher hea tif 9 11 3 4 2 51 52 49 50 cuif...

  • Page 255

    Oki data confidential 42930511th rev. 2 255 / (3)-1 main controller pwb : hmo 1 18 36 19 1 2 3 4 pcicu pcicu2 fan puif usb ide hdd dimm sdram 143 143 143 143 144 144 144 144 2 2 2 2 1 1 1 1 cent 2 x dimm sockets (a:program/b:fonts) 2 x dimm sockets (sdram dimm(128/256/512mb)) sdimm 1 sdimm 2 rom dim...

  • Page 256

    Oki data confidential 42930511th rev. 2 256 / (3)-2 main controller pwb : asp sdram sodimm x 2 sdmm1 sdmm2 hdd cpu fiery asic fpga battery bny board s100 (download sw) pwr_good led diag led3 diag led2 diag led1 diag led0 hdd led fpga led j7000: compact flash 144 143 2 1 144 143 2 1 u583 : eeprom u63...

  • Page 257

    Oki data confidential 42930511th rev. 2 257 / (4) led control pwb a) (s2h pwb) (5) control panel pwb (x7g- pwb) 1 5 cn1 sw7 led1 led3 led2 lcd sw1 sw6 sw5 sw4 sw3 sw2 sw0 1 1 2 power 4 cpow2 1 4 mpow2 1 4 ypow2 1 4 kpow2 (6) id system sensor pwb(sgg-pwb) sns2 sns1 1 2 23 sns1 a k c e sns2 a k c e sn...

  • Page 258

    Oki data confidential 42930511th rev. 2 258 / (8) paper size detection pwb (s2s- pwb) (9) rear sensor pwb (s2r- pwb) (10) color drift sensor pwb (s2z- pwb) 1 2 20 2 19 1 1 4 1 4 env pathick 10 1 3 1 3 mptpap mpthome wrsns in2sns 1 clutch fsns mptsns rsns covsns sns 1 13 12 1 1 6 21 solenoid csns csn...

  • Page 259

    Oki data confidential 42930511th rev. 2 259 / (11) tray control pwb (v72-1- pwb) main1 main2 11 5 11 4 psize sp flash cl1 gdoe motor_a 1 1 4 4 5 motor_b 1 2 1 6 1 2 1 5 2 1 (13) inverter pwb (v72-3- pwb) (12) duplex control pwb (v72-2- pwb) main1 11 4 sp flash cl1 motor_a 1 1 4 4 5 motor_b 1 6 1 2 f...

  • Page 260: Error Message List

    Oki data confidential 42930511th rev. 2 260 / 9. Error message list 9.1 message chart of c9600 take appropriet actions for messages provided on the control panel of your printer. In the table, “cccc” shows the toner color (cyan, magenta, yellow or black). Display on operating panel 126:condensing er...

  • Page 261

    Oki data confidential 42930511th rev. 2 261 / display on operating panel measures meaning inverter is removed install inverter check inverter paper jam check inverter paper remain print error log offline open cover paper jam cover open cover paper remain cover open cover paper jam top cover close co...

  • Page 262

    Oki data confidential 42930511th rev. 2 262 / display on operating panel measures meaning cyan image drum life wait a moment turn off power or press restart button shutting down statistics log buffer is full statistics log buffer is not available paper multi feed tray job offset home error power sav...

  • Page 263

    Oki data confidential 42930511th rev. 2 263 / display on operating panel measures meaning check data program data write error check data program data receive error " cancelling job data arrive print demo page power off and wait for a while 126:condensing error toner not installed cccc non genuine to...

  • Page 264

    Oki data confidential 42930511th rev. 2 264 / display on operating panel measures meaning density adjusting waste toner transfer error waste toner near full check waste toner box waste toner full centro i/f error staple jam check punch chip box file accessing file system operation failed file system...

  • Page 265

    Oki data confidential 42930511th rev. 2 265 / display on operating panel measures meaning black toner sensor error black image drum near life black image drum life condensing error power off/on power off/on nnn:error program update mode program data received ok program data written ok program data r...

  • Page 266

    Oki data confidential 42930511th rev. 2 266 / display on operating panel measures meaning magenta toner low magenta toner sensor error magenta image drum near life magenta image drum life mptray lift up error printing(mptray) mptray empty mptray overfilled mptray near end change paper in mptray medi...

  • Page 267

    Oki data confidential 42930511th rev. 2 267 / display on operating panel measures meaning reset paper mptray check paper remove paper stacker remove paper stacker install paper tray media_size install paper mptray media_size install paper mptray media_size press online button paper thick error tray ...

  • Page 268

    Oki data confidential 42930511th rev. 2 268 / 9.2 message chart of c9800 take appropriet actions for messages provided on the control panel of your printer. In the table, “cccc” shows the toner color (cyan, magenta, yellow or black). Display on operating panel measures meaning 126:condensing error d...

  • Page 269

    Oki data confidential 42930511th rev. 2 269 / display on operating panel measures meaning install inverter check inverter paper jam check inverter paper remain print error log offline open cover paper jam cover open cover paper remain cover open cover paper jam top cover close cover cover paper jam ...

  • Page 270

    Oki data confidential 42930511th rev. 2 270 / display on operating panel measures meaning wait a moment turn off power or press restart button shutting down statistics log buffer is full statistics log buffer is not available paper multi feed tray job offset home error power save processing open sta...

  • Page 271

    Oki data confidential 42930511th rev. 2 271 / display on operating panel measures meaning check data program data receive error " cancelling job data arrive print demo page power off and wait for a while 126:condensing error toner not installed cccc non genuine toner cccc check toner cartridge impro...

  • Page 272

    Oki data confidential 42930511th rev. 2 272 / display on operating panel measures meaning waste toner transfer error waste toner near full check waste toner box waste toner full centro i/f error staple jam check punch chip box file accessing file system operation failed file system is full file syst...

  • Page 273

    Oki data confidential 42930511th rev. 2 273 / display on operating panel measures meaning black image drum near life black image drum life condensing error power off/on power off/on nnn:error program update mode program data received ok program data written ok program data receive error program data...

  • Page 274

    Oki data confidential 42930511th rev. 2 274 / display on operating panel measures meaning magenta toner sensor error magenta image drum near life magenta image drum life mptray lift up error printing(mptray) mptray empty mptray overfilled mptray near end change paper in mptray media_size media_type ...

  • Page 275

    Oki data confidential 42930511th rev. 2 275 / display on operating panel measures meaning check paper remove paper stacker remove paper stacker install paper tray media_size install paper mptray media_size install paper mptray media_size press online button paper thick error tray paper thick error t...

  • Page 276

    Oki data confidential 42930511th rev. 2 276 / 9.3 illustration appears on the operating panel when troubles occur, an illustration and message may appear on the operating panel. See the following table for detail instruction. Indicates a fixation unit. Indicates a fixation unit. Indicates a belt uni...

  • Page 277

    Oki data confidential 42930511th rev. 2 277 / Å@ Å@ opening the tray 5 of side cover being full of or left some papers around tray 5 of side cover. Opening the tray 1 of side cover being full of or left some papers around tray 1 of side cover. Opening the tray 2 of side cover being full of or left s...

  • Page 278

    Oki data confidential 42930511th rev. 2 278 / 278 a paper jam has occured or paper has remained in the finisher area. A paper jam has occured in the finisher area. A paper jam has occured in the finisher area. A paper jam has occured or paper has remained in the finisher area. A paper jam has occure...

  • Page 279

    Please refer to the "illustrated parts manual" for spare part information..