SmartSight S1000-RX 1 User Manual - Customer Support
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Customer Support
If after reading this manual, you encounter any trouble installing or using any
SmartSight™ product, please contact your local distributor or SmartSight representative.
If problems are not solved, we will be glad to assist you directly. You can call
SmartSight™ Networks Customer Service for assistance during normal business hours.
The fax and phone numbers are:
Ph: 450-686-9000 (Canada) and 888-494-7337 (North America)
Fax: 450-686-0198
You may also e-mail your inquiries and comments at the following address:
techsupport@smartsightnetworks.com
About this User Manual
This User’s Manual covers the information and procedures on installing, configuring and
using the SmartSight™ 1000 modules. This manual is also a reference for persons who
must perform or coordinate tasks associated with programming and managing the
SmartSight™ 1000 system.
Pan-Tilt-Zoom functions to be controlled through the use of a 3
rd
party keyboard shall not
be discussed in this manual. While this user manual will give detailed information on how
to configure the SmartSight™ 1000 for use with any keyboard/PTZ (Pan-Tilt-Zoom)
platform, knowledge of the setup of these keyboard/PTZ platforms remains the
responsibility of the end user.
Prerequisite Knowledge
Throughout the user's manual there are explanations and procedures that presume
working familiarity with radios, as well as basic digital data communication concepts and
practices, and an understanding of the concepts underlying telecommunication systems.
If you are not familiar with the concepts and practices involved in these disciplines, we
recommend that you familiarize yourself with them before proceeding.
Manual Conventions
Suggestion
Note
Warning