Xerox 3150 - Phaser B/W Laser Printer User Manual - Common Windows Problems

S

OLVING

PROBLEMS

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6

Common Windows Problems

N

OTE

: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/XP User’s Guide that came 

with your PC for further information on Windows error messages.

• You pressed the 

 button while the printer 

was receiving data.

• In Manual Feed mode, there is no paper in the 

Tray 1. Load paper into the Tray 1. 

• If the printer is receiving data, the 

 LED 

slowly blinks green.

• If the printer is printing the received data, the 

 LED blinks green fast. 

• If the installed toner cartridge is empty, the 

 LED blinks orange. Replace the toner 

cartridge. To replace the toner cartridge, see 

“Installing the Toner Cartridge” on page 2.4. 

• If you have installed a toner cartridge that is not 

designed for the printer, the 

 LED blinks 

orange and red in turn. Install a correct toner 

cartridge.

LED 

pattern

Possible Problems and Solutions

Problem

Possible Cause and Solution

“File in Use” message 

appears during installation.

Exit all software applications. Remove all software from the 

StartUp Group, then restart Windows. Reinstall the printer 

driver.

“Error Writing to LPTx” 

message appears.

• Ensure that the cables are connected correctly, and the 

printer is on.

• If bi-directional communication is not turned on in the 

driver, it will also cause this message.

“General Protection Fault”, 

“Exception OE”, “Spool32”, 

or “Illegal Operation” 

messages appear.

Close all other applications, reboot Windows, and try 

printing again.