Xerox 6279 User Manual - page 175

8

Problem Solving

This chapter describes problems that may occur with the machine and the recommended

solutions. Chapter topics include:

• General Problems

• Problems during Copying

• Problems during Scanning

• Problems during Printing

• Error Messages

• Document Jams in the Scanner

• Paper Jams

General Problems

This section describes problems that may occur with the machine and the troubleshooting

procedures to solve the problems.

If the machine does not work properly after you perform the troubleshooting

recommended in the pages below, then contact your Xerox Customer Support Center.

If you think a problem is occurring with the machine, check the machine status and the

following table.

WARNING

The machine contains precision measuring equipment and uses a high-voltage power

supply; never open or remove machine covers that are secured with screws unless

specifically instructed to do so, because high-voltage components can cause electric

shock. Do not attempt to alter the machine or change the parts because it may

result in fire or smoke.

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Xerox

®

 6279

®

 Wide Format Solution

Copy/Scan User Guide