Xerox 6279 User Manual - page 178

Remedy

Symptoms

Part of the image is

missing on the copy, or

the image is smudged or

inclear.

• Make sure the media is not damp. If it is, some parts of the copy

may not print or the copy may be smudged and unclear. Replace

with media from a new supply.

• Make sure the loaded media is not folded or wrinkled, and if so,

replace with new media.

• Check the user interface for a “Low Toner” message. Replace

toner, if necessary.

Dirt appears at equal

intervals.

• Copy a few pages to try to remove dirt that could have gotten

into the paper feed path. If this does not solve the problem,

contact your Xerox Customer Support Center. Internal parts may

have become soiled.

Black dots are printed.

• Contact your Xerox Customer Support Center. Internal parts may

have become soiled.

Black lines are printed.

• Make sure the scanning area is clean, and whenever it is soiled,

clean the platen glass and scanner area.

• If this does not solve the problem, contact your Xerox Customer

Support Center. Internal parts may have become soiled.

Xerox

®

 6279

®

 Wide Format Solution

8-4

Copy/Scan User Guide

Problem Solving