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Xerox WorkCentre 3655 User Manual - page 256
Regulatory Information
256
Xerox
®
WorkCentre
®
3655/3655i Multifunction Printer
User Guide
Canada
This product meets the applicable Industry Canada technical specifications.
A representative designated by the supplier should coordinate repairs to certified equipment. Repairs or
alterations made by the user to this device, or device malfunctions, could cause the telecommunications
company to request you to disconnect the equipment.
For user protection, make sure that the printer is properly grounded. The electrical ground connections of
the power utility, telephone lines, and internal metallic water pipe systems, if present, must be connected
together. This precaution could be vital in rural areas.
WARNING:
Do not attempt to make such connections yourself. Contact the appropriate electric
inspection authority, or electrician, to make the ground connection.
The REN assigned to each terminal device provides an indication of the maximum number of terminals
allowed to be connected to a telephone interface. The termination on an interface could consist of any
combination of devices. The only limitation to the number of devices is the requirement that the sum of
the RENs of the devices does not exceed 5. For the Canadian REN value, please see the label on the
equipment.
European Union
Radio Equipment and Telecommunications Terminal Equipment Directive
The Facsimile has been approved in accordance with the Council Decision 1999/5/EC for pan-European
single terminal connection to the public switched telephone network (PSTN). However, due to differences
between the individual PSTNs provided in different countries, the approval does not give an
unconditional assurance of successful operation on every PSTN network terminal point.
In the event of a problem you should contact your authorized local dealer.
This product has been tested to and is compliant with ES 203 021-1, -2, -3, a specification for terminal
equipment for use on analog-switched telephone networks in the European Economic Area. This product
provides a user-adjustable setting of the country code. The country code should be set prior to
connecting this product to the network. Refer to the customer documentation for the procedure for
setting the country code.
Note:
Although this product can use either loop disconnect (pulse) or DTMF (tone) signaling, we
recommend that you set it to use DTMF signaling for more reliable and faster call setup.
Modification of this product, connection to external control software, or connection to an external
control apparatus not authorized by Xerox
®
will invalidate its certification.
South Africa
This modem must be used in conjunction with an approved surge protection device.
Summary of WorkCentre 3655
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Xerox ® workcentre ® 3655/3655i multifunction printer 2016 xerox ® connectkey ® technology user guide.
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© 2016 xerox corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the united states. Contents of this publication may not be reproduced in any form without permission of xerox corporation. Copyright protection claimed includes all forms of matters of copyrightabl...
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Xerox ® workcentre ® 3655/3655i multifunction printer 3 user guide contents 1 safety 11 electrical safety ................................................................................................................................................................. 12 general guidelines .............
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Contents 4 xerox ® workcentre ® 3655/3655i multifunction printer user guide enabling the printer for scanning .............................................................................................................................. 39 modifying general settings ....................................
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Contents xerox ® workcentre ® 3655/3655i multifunction printer 5 user guide managing secure and held print jobs ............................................................................................................. 76 managing jobs in xerox ® centreware ® internet services ......................
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Contents 6 xerox ® workcentre ® 3655/3655i multifunction printer user guide document feeder ................................................................................................................................................... 125 duplex automatic document feeder guidelines ...............
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Contents xerox ® workcentre ® 3655/3655i multifunction printer 7 user guide basic internet fax settings ................................................................................................................................ 175 selecting internet fax options ...................................
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Contents 8 xerox ® workcentre ® 3655/3655i multifunction printer user guide print-quality problems .................................................................................................................................................. 220 controlling print quality ...........................
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Contents xerox ® workcentre ® 3655/3655i multifunction printer 9 user guide united states ............................................................................................................................................................ 251 canada .............................................
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Xerox ® workcentre ® 3655/3655i multifunction printer 11 user guide this chapter includes: • electrical safety .................................................................................................................................................................... 12 • operational safety ...
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Safety 12 xerox ® workcentre ® 3655/3655i multifunction printer user guide electrical safety this section includes: • general guidelines .............................................................................................................................................................. 12 •...
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Safety xerox ® workcentre ® 3655/3655i multifunction printer 13 user guide power cord • use the power cord supplied with your printer. • plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is connected securely. If you do not know if an outlet is...
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Safety 14 xerox ® workcentre ® 3655/3655i multifunction printer user guide operational safety your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attent...
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Safety xerox ® workcentre ® 3655/3655i multifunction printer 15 user guide printer supplies • use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard. • follow all warnings and instructions marked on, or supplied with, the p...
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Safety 16 xerox ® workcentre ® 3655/3655i multifunction printer user guide maintenance safety • do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • do not use aerosol cleaners. Clean with a dry lint-free cloth only. • do not ...
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Safety xerox ® workcentre ® 3655/3655i multifunction printer 17 user guide printer symbols symbol description warning: indicates a hazard which, if not avoided, could result in death or serious injury. Caution: indicates a mandatory action to take in order to avoid damage to the property. Hot surfac...
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Safety 18 xerox ® workcentre ® 3655/3655i multifunction printer user guide environmental, health, and safety contact information for more information on environment, health, and safety in relation to this xerox product and supplies, contact the following customer help lines: united states and canada...
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Xerox ® workcentre ® 3655/3655i multifunction printer 19 user guide this chapter includes: • parts of the printer............................................................................................................................................................... 20 • information pages .......
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Features 20 xerox ® workcentre ® 3655/3655i multifunction printer user guide parts of the printer this section includes: • front view .........................................................................................................................................................................
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Features xerox ® workcentre ® 3655/3655i multifunction printer 21 user guide rear view 1. Usb type b port 2. Ethernet connector 3. Usb type a port 4. Usb type a port 5. Rear door 6. Duplex unit 7. Transfer roller 8. Fuser 9. Usb type a port 10. Power switch 11. Power connector 12. Fax line connector...
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Features 22 xerox ® workcentre ® 3655/3655i multifunction printer user guide internal parts 1. Output tray paper stop 2. Front door 3. Smart kit drum cartridge 4. Toner cartridge 5. Duplex automatic document feeder 6. Document cover 7. Document glass 8. Staple cartridge.
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Features xerox ® workcentre ® 3655/3655i multifunction printer 23 user guide control panel the control panel consists of a touch screen and buttons you press to control the functions available on the printer. The control panel: • displays the current operating status of the printer. • provides acces...
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Features 24 xerox ® workcentre ® 3655/3655i multifunction printer user guide item name description 1 touch screen display the screen displays information and provides access to printer functions. 2 services home button this button provides access to printer features such as copy, scan, and fax on th...
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Features xerox ® workcentre ® 3655/3655i multifunction printer 25 user guide information pages your printer has a printable set of information pages stored on its internal hard drive. Information pages include configuration and font information, demonstration pages, and more. 1. At the printer contr...
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Features 26 xerox ® workcentre ® 3655/3655i multifunction printer user guide administrative features xerox ® centreware ® internet services xerox ® centreware ® internet services is the administration and configuration software installed on the embedded web server in the printer. It allows you to co...
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Features xerox ® workcentre ® 3655/3655i multifunction printer 27 user guide finding the ip address of the printer to install the print drivers for a network-connected printer, you need the ip address of your printer. You also need the ip address to access the settings of your printer through xerox ...
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Features 28 xerox ® workcentre ® 3655/3655i multifunction printer user guide xerox connectkey apps there are several xerox ® connectkey ® apps available for use with your connectkey device. Connectkey ® apps extend the capabilities of your connectkey devices. • xerox qr code: you can use this app to...
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Features xerox ® workcentre ® 3655/3655i multifunction printer 29 user guide more information resource location installation guide packaged with the printer. Other documentation for your printer • www.Xerox.Com/office/wc3655docs • www.Xerox.Com/office/wc3655i_docs recommended media list united state...
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Xerox ® workcentre ® 3655/3655i multifunction printer 31 user guide this chapter includes: • installation and setup overview ................................................................................................................................... 32 • selecting a location for the printer ....
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Installation and setup 32 xerox ® workcentre ® 3655/3655i multifunction printer user guide installation and setup overview before printing, your computer and the printer must be plugged in, turned on, and connected. Configure the initial settings of the printer, then install the driver software and ...
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Installation and setup xerox ® workcentre ® 3655/3655i multifunction printer 33 user guide selecting a location for the printer 1. Select a dust-free area with temperatures from 5–32°c (41–90°f), and relative humidity 15–85%. Note: sudden temperature fluctuations can affect print quality. Rapid heat...
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Installation and setup 34 xerox ® workcentre ® 3655/3655i multifunction printer user guide connecting the printer this section includes: • selecting a connection method ......................................................................................................................................
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Installation and setup xerox ® workcentre ® 3655/3655i multifunction printer 35 user guide physically connecting the printer to the network use a category 5 or better ethernet cable to connect the printer to the network. An ethernet network is used for one or more computers and supports many printer...
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Installation and setup 36 xerox ® workcentre ® 3655/3655i multifunction printer user guide connecting to a computer using usb to use usb, you must have windows 7, windows server 2003, and later, or macintosh os x version 10.7 and later. To connect the printer to the computer using a usb cable: 1. En...
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Installation and setup xerox ® workcentre ® 3655/3655i multifunction printer 37 user guide turning the printer on and off this printer has both a power switch and a power button. The power switch on the side of the printer controls the main power to the printer. The control panel power button contro...
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Installation and setup 38 xerox ® workcentre ® 3655/3655i multifunction printer user guide configuring network settings about tcp/ip and ip addresses computers and printers primarily use tcp/ip protocols to communicate over an ethernet network. Generally, macintosh computers use either tcp/ip or the...
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Installation and setup xerox ® workcentre ® 3655/3655i multifunction printer 39 user guide enabling the printer for scanning if the printer is connected to a network, you can scan to an ftp address, an email address, or a shared folder on your computer. First you must set up scanning in xerox ® cent...
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Installation and setup 40 xerox ® workcentre ® 3655/3655i multifunction printer user guide modifying general settings you can modify printer settings such as the language, date and time, units of measurement, display brightness, and startup page from the control panel. Note: if these settings do not...
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Installation and setup xerox ® workcentre ® 3655/3655i multifunction printer 41 user guide setting energy saver mode you can set the time the printer spends idle in ready mode before the printer transitions to a lower power level. To configure energy saver settings: 1. At the printer control panel, ...
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Installation and setup 42 xerox ® workcentre ® 3655/3655i multifunction printer user guide setting the date and time at the control panel 1. At the printer control panel, press the machine status button, then touch the tools tab. 2. Touch device settings > general > date and time. Note: if this feat...
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Installation and setup xerox ® workcentre ® 3655/3655i multifunction printer 43 user guide installing the software this section includes: • operating system requirements .....................................................................................................................................
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Installation and setup 44 xerox ® workcentre ® 3655/3655i multifunction printer user guide 7. In the discovered printers list, select your printer, then click next. Note: when installing drivers for a network printer, if you do not see your printer in the list, click the ip address or dns name butto...
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Installation and setup xerox ® workcentre ® 3655/3655i multifunction printer 45 user guide installing print drivers for macintosh os x version 10.7 and later install the xerox print driver to access all features of your printer. To install the print driver software: 1. Insert the software and docume...
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Installation and setup 46 xerox ® workcentre ® 3655/3655i multifunction printer user guide installing scan drivers for macintosh 1. Insert the software and documentation disc into the appropriate drive on your computer. 2. To view the .Dmg file for your printer, double-click the disc icon on your de...
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Installation and setup xerox ® workcentre ® 3655/3655i multifunction printer 47 user guide installing drivers and utilities for unix and linux xerox ® services for unix systems is a two part installation process. It requires the installation of a xerox ® services for unix systems code package and a ...
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Installation and setup 48 xerox ® workcentre ® 3655/3655i multifunction printer user guide installing the printer as a web service on devices web services on devices (wsd) allow a client to discover and access a remote device and its associated services across a network. Wsd supports device discover...
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Xerox ® workcentre ® 3655/3655i multifunction printer 49 user guide this chapter includes: • supported paper ................................................................................................................................................................... 50 • loading paper ...........
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Paper and media 50 xerox ® workcentre ® 3655/3655i multifunction printer user guide supported paper this section includes: • recommended media ........................................................................................................................................................ 50 •...
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Paper and media xerox ® workcentre ® 3655/3655i multifunction printer 51 user guide paper that can damage your printer some paper and other media types can cause poor output quality, increased paper jams, or damage your printer. Do not use the following: • rough or porous paper • inkjet paper • non-...
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Paper and media 52 xerox ® workcentre ® 3655/3655i multifunction printer user guide supported paper types and weights trays paper types weights all trays bond colored hole punched plain pre-printed recycled (60–80 g/m²) bond colored hole punched letterhead pre-printed recycled (81–105 g/m²) lightwei...
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Paper and media xerox ® workcentre ® 3655/3655i multifunction printer 53 user guide supported paper types and weights for automatic 2-sided printing paper types weights bond colored hole punched plain pre-printed recycled (60–80 g/m²) bond colored hole punched letterhead pre-printed recycled (81–105...
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Paper and media 54 xerox ® workcentre ® 3655/3655i multifunction printer user guide loading paper this section includes: • loading paper in the bypass tray ................................................................................................................................ 54 • loading sm...
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Paper and media xerox ® workcentre ® 3655/3655i multifunction printer 55 user guide 4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: to avoid ja...
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Paper and media 56 xerox ® workcentre ® 3655/3655i multifunction printer user guide 8. Adjust the width guides until they touch the edges of the paper. 9. If the control panel prompts you, verify the paper size, type, and color in the paper settings screen. Loading small paper sizes in the bypass tr...
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Paper and media xerox ® workcentre ® 3655/3655i multifunction printer 57 user guide 4. Raise the paper stop. 5. Move the width guides to the edges of the tray. 6. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets th...
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Paper and media 58 xerox ® workcentre ® 3655/3655i multifunction printer user guide 8. Adjust the width guides until they touch the edges of the paper. 9. Adjust the paper stop until it touches the edges of the paper. 10. Slide the tray back into the printer. 11. If the control panel prompts you, ve...
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Paper and media xerox ® workcentre ® 3655/3655i multifunction printer 59 user guide configuring trays 1–4 for the paper length you can adjust the lengths of trays 1-4 to accommodate a4/letter and larger paper sizes. For the longer length settings, the trays protrude from the front of the printer. To...
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Paper and media 60 xerox ® workcentre ® 3655/3655i multifunction printer user guide 5. To compress the tray for shorter paper, with one hand, hold the back of the tray. With the other hand, at the front of the tray, press the release latch, then push the ends inward until they latch. 6. Load paper i...
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Paper and media xerox ® workcentre ® 3655/3655i multifunction printer 61 user guide 4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. 5. Load paper int...
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Paper and media 62 xerox ® workcentre ® 3655/3655i multifunction printer user guide 8. Push in the tray all the way. Notes: • if the tray does not go in all the way, ensure that the paper lift plate at the back of the tray is locked down. • if the tray is extended for legal size paper, the tray prot...
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Paper and media xerox ® workcentre ® 3655/3655i multifunction printer 63 user guide changing paper size, type, and color you can set paper trays to adjustable or dedicated mode. When trays are set to adjustable mode, you can change paper settings each time that you load the tray. When a paper tray i...
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Paper and media 64 xerox ® workcentre ® 3655/3655i multifunction printer user guide printing on special paper this section includes: • envelopes ..............................................................................................................................................................
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Paper and media xerox ® workcentre ® 3655/3655i multifunction printer 65 user guide loading envelopes in the bypass tray 1. Open the bypass tray. 2. Move the width guides to the edges of the tray. Note: if you do not load envelopes in the bypass tray right after they have been removed from the packa...
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Paper and media 66 xerox ® workcentre ® 3655/3655i multifunction printer user guide 3. To load envelopes with long edge flaps, place the envelopes with the short edge going into the printer, flaps down and to the left. 4. To load envelopes with non-adhesive short edge flaps, place print side up, fla...
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Paper and media xerox ® workcentre ® 3655/3655i multifunction printer 67 user guide 5. For envelopes with adhesive short edge flaps, load the envelopes with the print side up, flaps closed and down, and flaps going into the printer. Note: to have envelopes print correctly, when you load envelopes wi...
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Paper and media 68 xerox ® workcentre ® 3655/3655i multifunction printer user guide loading labels in the tray 1. Remove all paper from the tray. 2. Load labels face up with the top edge toward the front of the tray. 3. Adjust the width guides until they touch the edges of the paper. 4. On the contr...
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Xerox ® workcentre ® 3655/3655i multifunction printer 69 user guide this chapter includes: • printing overview ................................................................................................................................................................. 70 • selecting printing opt...
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Printing 70 xerox ® workcentre ® 3655/3655i multifunction printer user guide printing overview before printing, your computer and the printer must be plugged in, turned on, and connected to an active network. Make sure that you have the correct print driver software installed on your computer. For d...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 71 user guide selecting printing options this section includes: • print driver help ............................................................................................................................................................
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Printing 72 xerox ® workcentre ® 3655/3655i multifunction printer user guide windows printing options setting default printing options for windows when you print from any software application, the printer uses the print job settings specified in the printing preferences window. You can specify your ...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 73 user guide saving a set of commonly used printing options for windows you can define and save a set of options, so that you can apply them to future print jobs. To save a set of printing options: 1. With the document open in your appl...
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Printing 74 xerox ® workcentre ® 3655/3655i multifunction printer user guide linux printing options launching xerox ® printer manager to launch xerox ® printer manager from a terminal window prompt as root, type xeroxprtmgr, then press enter or return. Printing from a linux workstation the xerox ® p...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 75 user guide managing jobs this section includes: • managing jobs at the control panel ........................................................................................................................... 75 • managing secure and ...
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Printing 76 xerox ® workcentre ® 3655/3655i multifunction printer user guide to delete a job: 1. At the control panel, press the job status button. 2. From any of the job type tabs, touch the job. 3. Touch delete. Notes: • the system administrator can restrict users from deleting jobs. If a system a...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 77 user guide managing jobs in xerox ® centreware ® internet services you can view a list of active jobs and delete print jobs from the active jobs list in xerox ® centreware ® internet services. You can also print, copy, move, or delete...
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Printing 78 xerox ® workcentre ® 3655/3655i multifunction printer user guide printing features this section includes: • printing on both sides of the paper ............................................................................................................................. 78 • selecting pap...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 79 user guide 2-sided page layout options you can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings. Portrait landscape portrait 2...
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Printing 80 xerox ® workcentre ® 3655/3655i multifunction printer user guide printing booklets with 2-sided printing, you can print a document in the form of a small booklet. Create booklets from any paper size that is supported for 2-sided printing. The driver automatically reduces each page image ...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 81 user guide contrast contrast allows you to adjust the variation between light and dark areas of the print job. 1. To adjust the contrast, move the slider to the right to reduce the contrast or to the left to increase the contrast. 2. ...
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Printing 82 xerox ® workcentre ® 3655/3655i multifunction printer user guide printing exception pages exception pages have different settings from the rest of the pages in the job. You can specify differences such as page size, page type, and page color. You can also change the side of the paper on ...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 83 user guide scaling you can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. In windows, you can find the scale options in the print driver on the printing options tab. 50% 100% 200% 1. To access...
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Printing 84 xerox ® workcentre ® 3655/3655i multifunction printer user guide printing watermarks a watermark is special purpose text that can be printed across one or more pages. For example, you can add a word like copy, draft, or confidential as a watermark instead of stamping it on a document bef...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 85 user guide to print a watermark: 1. Click document options > watermark. 2. From the watermark menu, select the watermark. 3. Click layering, then select how to print the watermark: − print in background: this option prints the waterma...
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Printing 86 xerox ® workcentre ® 3655/3655i multifunction printer user guide to create and save custom sizes for macintosh: 1. In the application, click file > page setup. 2. Click paper sizes, then select manage custom sizes. 3. To add a new size, in the manage paper sizes window, click the plus si...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 87 user guide printing special job types this section includes: • secure print .................................................................................................................................................................
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Printing 88 xerox ® workcentre ® 3655/3655i multifunction printer user guide releasing a secure print 1. At the control panel, press the job status button. 2. Touch held print jobs or secure print jobs, then select a folder. For details, see secure print on page 87. 3. Use the keypad to enter the pa...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 89 user guide releasing the remaining prints after printing a sample set 1. At the control panel, touch job status. 2. Touch held print jobs or active jobs, then select a folder. 3. Touch the corresponding print job in the list. 4. Touch...
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Printing 90 xerox ® workcentre ® 3655/3655i multifunction printer user guide saved job saved job or store file in folder stores a public or private job in the printer and prints the job as requested at the printer control panel. This option is useful for documents that you print frequently. You can ...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 91 user guide sending a private saved job 1. On the printing options tab, from the job type list, select saved job. 2. In the saved job window, for job name, do one of the following: − type a name for the job. − click the arrow to the ri...
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Printing 92 xerox ® workcentre ® 3655/3655i multifunction printer user guide held print jobs jobs can be held or paused for various reasons. For example, if the printer is out of paper, the job holds. If you send a sample job, the first copy of the job prints and the rest of the copies hold until yo...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 93 user guide print from print from allows printing of documents stored on the printer, on a computer on a network, or on a usb flash drive. Printing from a usb flash drive you can print .Pdf, .Ps, .Pcl, .Prn, .Tiff, and .Xps files direc...
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Printing 94 xerox ® workcentre ® 3655/3655i multifunction printer user guide printing from mailbox print from mailbox allows you to print a file that is stored in a folder on the printer hard drive. To print from a mailbox: 1. At the control panel, press the services home button, then touch print fr...
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Printing xerox ® workcentre ® 3655/3655i multifunction printer 95 user guide printing from xerox ® centreware ® internet services you can print .Pdf, .Ps, .Pcl, .Prn, and .Xps files directly from xerox ® centreware ® internet services without having to open another application or the print driver. Y...
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Xerox ® workcentre ® 3655/3655i multifunction printer 97 user guide this chapter includes: • basic copying ........................................................................................................................................................................ 98 • selecting copy sett...
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Copying 98 xerox ® workcentre ® 3655/3655i multifunction printer user guide basic copying 1. To clear previous settings, press the yellow clear all button on the control panel. 2. Load your original documents: − use the document glass for single pages or paper that cannot be fed using the document f...
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 99 user guide document glass guidelines the document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.). To copy or scan the following types of originals, use the document glass rather than the duplex automatic document f...
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Copying 100 xerox ® workcentre ® 3655/3655i multifunction printer user guide selecting copy settings this section includes: • basic settings ..................................................................................................................................................................
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 101 user guide basic settings this section includes: • selecting the number of copies .................................................................................................................................. 101 • reducing or enl...
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Copying 102 xerox ® workcentre ® 3655/3655i multifunction printer user guide reducing or enlarging the image you can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. To reduce or enlarge the image: 1. Press the services home button, then touch copy. 2. Under r...
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 103 user guide selecting the paper tray to make copies on letterhead, colored paper, or different paper sizes, you load the desired paper into any tray, then select the tray as the source for your copy job. To select the tray to use for c...
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Copying 104 xerox ® workcentre ® 3655/3655i multifunction printer user guide selecting uncollated copies uncollated copies print in the following order: 1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6 to select uncollated copies: 1. Press the services home button, then touch copy. 2. For collat...
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 105 user guide image quality settings this section includes: • specifying the original type ......................................................................................................................................... 105 • ad...
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Copying 106 xerox ® workcentre ® 3655/3655i multifunction printer user guide adjusting the contrast contrast is the relative difference between light and dark areas in an image. To increase or reduce the contrast of the copies: 1. Press the services home button, then touch copy. 2. Touch the image q...
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 107 user guide layout settings this section includes: • specifying the orientation of the original .............................................................................................................. 107 • specifying the size of...
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Copying 108 xerox ® workcentre ® 3655/3655i multifunction printer user guide selecting book copying when copying a book, magazine, or other bound document, you can copy either the left or right page onto a single sheet of paper. You can copy both the left and right pages onto two sheets of paper, or...
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 109 user guide erasing the edges of copies you can erase content from the edges of your copies by specifying the amount to erase on the right, left, top, and bottom edges. To erase edges on copies: 1. Press the services home button, then ...
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Copying 110 xerox ® workcentre ® 3655/3655i multifunction printer user guide output format settings this section includes: • creating a booklet ...............................................................................................................................................................
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 111 user guide including covers you can print the first and last pages of your copy job on different paper, such as colored or heavyweight paper. The printer selects the paper from a different tray. The covers can be blank or printed. To ...
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Copying 112 xerox ® workcentre ® 3655/3655i multifunction printer user guide specifying chapter start pagination if you select 2-sided copies, you can set each chapter to start on the front or back of the page. If necessary, the printer leaves one side of the paper blank so that the chapter starts o...
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 113 user guide adding inserts you can insert blank pages or pre-printed sheets in specific locations in your copy job. You must specify the tray containing the inserts. Note: ensure that the paper used for the inserts is the same width as...
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Copying 114 xerox ® workcentre ® 3655/3655i multifunction printer user guide specifying exception pages you can print exception pages in a copy job that uses paper from a different tray. The paper that you use for the exception pages must be the same size as the paper that you use for the rest of th...
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 115 user guide adding annotations you can automatically add annotations such as page numbers and the date to your copies. Notes: • annotations are not added to covers, tabs, inserts, or blank chapter start pages. • annotations cannot be a...
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Copying 116 xerox ® workcentre ® 3655/3655i multifunction printer user guide 6. To insert a bates stamp: a. Touch bates stamp > on. B. Touch the starting page number field, then use the alphanumeric keypad to enter the starting page number. Leading zeros can be included. C. Touch apply to, then sele...
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 117 user guide repeating an image you can make multiple copies of an original image on one or both sides of the paper. This is useful for duplicating a small image. Note: if booklet creation is enabled, you cannot select this feature. To ...
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Copying 118 xerox ® workcentre ® 3655/3655i multifunction printer user guide id card copying this section includes: • copying an id card .......................................................................................................................................................... 118 • re...
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 119 user guide reducing or enlarging the image you can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. To reduce or enlarge the image: 1. Press the services home button, then touch id card copy. 2....
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Copying 120 xerox ® workcentre ® 3655/3655i multifunction printer user guide specifying the original type you can use the original type option to specify the type of images to scan. The device uses this information to optimize the image quality settings and produce the best quality output. To specif...
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Copying xerox ® workcentre ® 3655/3655i multifunction printer 121 user guide advanced copying this section includes: • building a copy job........................................................................................................................................................... 121 • ...
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Copying 122 xerox ® workcentre ® 3655/3655i multifunction printer user guide printing a sample copy the sample copy features allows you to print a test copy of a complex print job to inspect before you print multiple copies of the job. Once you inspect the job, you can print the or cancel the remain...
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Xerox ® workcentre ® 3655/3655i multifunction printer 123 user guide this chapter includes: • basic scanning .................................................................................................................................................................... 124 • scanning to a folder...
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Scanning 124 xerox ® workcentre ® 3655/3655i multifunction printer user guide basic scanning the scanning feature provides several methods for scanning and storing an original document. The scanning procedure using your printer differs from that of desktop scanners. The printer is connected typicall...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 125 user guide document glass • lift the document feeder cover and place the first page face down in the upper left corner of the document glass. • align the originals to the matching paper size printed on the edge of the glass. • the do...
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Scanning 126 xerox ® workcentre ® 3655/3655i multifunction printer user guide duplex automatic document feeder guidelines when loading originals into the duplex automatic document feeder, follow these guidelines: • insert originals face up with the top of the page entering the feeder first. • only p...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 127 user guide scanning to a folder this section includes: • scanning to the public folder ....................................................................................................................................... 127 • scan...
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Scanning 128 xerox ® workcentre ® 3655/3655i multifunction printer user guide scanning to a private folder the system administrator creates private folders on the printer. Private folders can require a password. You can use xerox ® centreware ® internet services to create your own private folders. F...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 129 user guide retrieving scan files to retrieve your scanned images, use xerox ® centreware ® internet services to copy the scan files from the printer to your computer. To retrieve your scan files: 1. At your computer, open a web brows...
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Scanning 130 xerox ® workcentre ® 3655/3655i multifunction printer user guide scanning to network file repositories this section includes: • scanning to a predefined network file repository ............................................................................................. 130 • adding a s...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 131 user guide adding a scan destination 1. At your computer, open a web browser, in the address field, type the ip address of the printer, then press enter or return. 2. Click the scan tab. 3. In the display area, select templates. 4. U...
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Scanning 132 xerox ® workcentre ® 3655/3655i multifunction printer user guide scanning to your home directory the scan to home feature allows you to scan an image to your home directory. Note: to use the scan to home function, you must log in with a valid user name and passcode. For details, see log...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 133 user guide setting scan options this section includes: • changing the basic scan settings .............................................................................................................................. 133 • selecting ...
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Scanning 134 xerox ® workcentre ® 3655/3655i multifunction printer user guide 6. To customize the file format: a. On the file screen, for file format, touch the down arrow, then touch custom. Note: you can customize options for pdf, pdf archival, xps, or tiff only. B. On the file format screen, sele...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 135 user guide 6. To adjust the contrast: a. Touch image enhancement. B. On the image enhancement screen, select an option: • auto contrast: allows the printer to set the contrast automatically. • manual contrast: this option allows you ...
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Scanning 136 xerox ® workcentre ® 3655/3655i multifunction printer user guide selecting layout adjustments layout adjustments provide additional settings for the size and orientation of the original, and erasing the edges. To select layout adjustments: 1. Press the services home button, then touch w...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 137 user guide selecting filing options filing options allow you to update templates, add file destinations, set how the printer handles a file if a file name exists, and options for the quality and size of a file. To select filing optio...
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Scanning 138 xerox ® workcentre ® 3655/3655i multifunction printer user guide building a scan job use this feature to combine an assorted group of originals for assembly into a single scan job. To build a scan job: 1. Press the services home button, then touch workflow scanning. 2. Touch the job ass...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 139 user guide scanning to a usb flash drive you can scan a document and store the scanned file on a usb flash drive. The scan to usb function produces scans in .Jpg, .Pdf, and .Tiff file formats. To scan to a usb flash drive: note: befo...
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Scanning 140 xerox ® workcentre ® 3655/3655i multifunction printer user guide scanning to an email address this section includes: • sending a scanned image to an email address ................................................................................................... 140 • setting email opti...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 141 user guide 8. To enter an email address from the network address book: a. Press the services home button, then touch email. B. Touch network address book. C. Use the touch screen keyboard to type part of the name. D. Touch search. E....
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Scanning 142 xerox ® workcentre ® 3655/3655i multifunction printer user guide changing the attachment format options to change the attachment format options: 1. Touch attachment. 2. Touch the file format menu, select custom. 3. On the file format screen, under format, select an option. 4. Under file...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 143 user guide changing the reply to address to change the reply to address: 1. Touch the email options tab. 2. Touch reply to. 3. To change the reply to address using the entered email address or favorites: − touch enter reply to addres...
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Scanning 144 xerox ® workcentre ® 3655/3655i multifunction printer user guide setting encryption encryption helps ensure that email messages cannot be read by anyone other than the intended recipient. Note: the system administrator must set up this feature before you can use it. For details, see the...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 145 user guide scanning to a destination this section includes: • sharing a folder on a windows computer ............................................................................................................. 145 • sharing a folder...
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Scanning 146 xerox ® workcentre ® 3655/3655i multifunction printer user guide sharing a folder using macintosh os x version 10.7 and later 1. From the apple menu, select system preferences. 2. From the internet & wireless menu, select sharing. 3. From the service menu, select file sharing. 4. Under ...
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 147 user guide sending a scanned image to a destination before scanning to a destination, configure the destination folders on the server or share the folder on a personal computer. In addition, you must have at least one scan to destina...
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Scanning 148 xerox ® workcentre ® 3655/3655i multifunction printer user guide scanning images into an application on a usb connected computer this section includes: • scanning an image into an application ..................................................................................................
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Scanning xerox ® workcentre ® 3655/3655i multifunction printer 149 user guide scanning an image using windows xp 1. On your computer, select start > control panel. 2. On your computer, click start > settings > control panel > printer and other hardware. 3. Double-click scanners and cameras. 4. In th...
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Xerox ® workcentre ® 3655/3655i multifunction printer 151 user guide this chapter includes: • configuring the printer for faxing .............................................................................................................................. 152 • basic faxing ............................
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Faxing 152 xerox ® workcentre ® 3655/3655i multifunction printer user guide configuring the printer for faxing before you use the fax, you must configure the fax settings to make it compatible with your local connection and regulations. The fax settings include optional features you can use to confi...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 153 user guide basic faxing you can send a fax in one of four ways: • fax/embedded fax: this option scans the document, then sends it directly to a fax machine. For details, see sending an embedded fax on page 155. • server fax: this optio...
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Faxing 154 xerox ® workcentre ® 3655/3655i multifunction printer user guide document feeder • insert originals face up, with page one on top. • the confirmation indicator illuminates when you load the originals correctly. • adjust the paper guides so they fit against the originals. • the document fe...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 155 user guide sending an embedded fax when you send a fax from the printer control panel, the document is scanned and transmitted to a fax machine using a dedicated telephone line. To use the embedded fax feature, ensure that your printer...
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Faxing 156 xerox ® workcentre ® 3655/3655i multifunction printer user guide basic fax settings this section includes: • selecting 2-sided scanning options .......................................................................................................................... 156 • specifying the o...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 157 user guide setting the resolution resolution determines the quality of graphic images. Image resolution is measured in dots per inch (dpi). A 600-dpi setting renders images using 600 dots (pixels) for every inch of the image. A higher ...
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Faxing 158 xerox ® workcentre ® 3655/3655i multifunction printer user guide adjusting the contrast contrast is the relative difference between light and dark areas in an image. To adjust the contrast: 1. Press the services home button, then touch fax. 2. To enter recipient details, touch an option o...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 159 user guide setting up book faxing you can determine the method used for scanning images in a book. To select book faxing: 1. Press the services home button, then touch fax. 2. To enter recipient details, touch an option or touch skip. ...
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Faxing 160 xerox ® workcentre ® 3655/3655i multifunction printer user guide selecting fax options this section includes: • printing a confirmation report .................................................................................................................................... 160 • selecti...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 161 user guide selecting the starting rate select the highest starting rate unless the destination for the fax you are sending has special requirements. To select the transmission speed for a fax: 1. Press the services home button, then to...
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Faxing 162 xerox ® workcentre ® 3655/3655i multifunction printer user guide sending header text the system administrator must set up this feature before you can use it. For details, see the system administrator guide at www.Xerox.Com/office/wc3655docs . To include the fax header text: 1. Press the s...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 163 user guide storing a fax in a local mailbox the system administrator must create a mailbox before you can use this feature. For details, see the system administrator guide at www.Xerox.Com/office/wc3655docs . To store a fax in a local ...
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Faxing 164 xerox ® workcentre ® 3655/3655i multifunction printer user guide printing local mailbox documents to use this feature, you must have documents stored in a mailbox. For details, see storing a fax in a local mailbox. To print local mailbox documents: 1. Press the services home button, then ...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 165 user guide deleting local mailbox documents to delete local mailbox documents: 1. Press the services home button, then touch fax. 2. Touch mailboxes. 3. If the fax tab is selected, touch add recipients, then touch mailboxes. 4. Touch s...
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Faxing 166 xerox ® workcentre ® 3655/3655i multifunction printer user guide printing faxes stored for polling fax polling allows you to store a fax document on the printer and make it available for other fax machines to poll. You can also retrieve faxes stored on other fax machines. To use this feat...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 167 user guide deleting faxes stored for polling to delete faxes that are stored for polling: 1. Press the services home button, then touch fax. 2. Touch polling. Note: if the fax tab is selected, touch add recipients, then touch polling. ...
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Faxing 168 xerox ® workcentre ® 3655/3655i multifunction printer user guide sending a server fax if a fax server is connected to the network, you can send a document to a fax machine without requiring a dedicated telephone line. When using the server fax, a document is scanned and sent to a fax repo...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 169 user guide basic server fax settings this section includes: • selecting 2-sided scanning options .......................................................................................................................... 169 • specifyin...
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Faxing 170 xerox ® workcentre ® 3655/3655i multifunction printer user guide setting the resolution resolution determines how fine or grainy graphic images appear. Image resolution is measured in dots per inch (dpi). To adjust the resolution: 1. Press the services home button, then touch server fax. ...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 171 user guide selecting server fax options this section includes: • adjusting brightness ........................................................................................................................................................
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Faxing 172 xerox ® workcentre ® 3655/3655i multifunction printer user guide adjusting the contrast contrast is the relative difference between light and dark areas in an image. To adjust the contrast: 1. Press the services home button, then touch server fax. 2. To enter recipient details, touch an o...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 173 user guide sending a delayed fax you can set a time in the future for the printer to send your fax job. The delay can range from 15 minutes through 24 hours. Note: before you use this this feature, set the printer to the current time. ...
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Faxing 174 xerox ® workcentre ® 3655/3655i multifunction printer user guide sending an internet fax if an smtp (email) server is connected to the network, a document can be sent to an email address. This feature eliminates the need for a dedicated telephone line and the associated service costs. Whe...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 175 user guide basic internet fax settings this section includes: • selecting 2-sided scanning options .......................................................................................................................... 175 • specify...
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Faxing 176 xerox ® workcentre ® 3655/3655i multifunction printer user guide specifying the attachment format you can use the attachment option to specify the file format of the scanned images that you send as an attachment. To specify the attachment format: 1. Press the services home button, then to...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 177 user guide selecting internet fax options this section includes: • specifying the original type ......................................................................................................................................... 1...
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Faxing 178 xerox ® workcentre ® 3655/3655i multifunction printer user guide automatically suppressing background variation when scanning originals printed on thin paper, text or images printed on one side of the paper can be seen on the other side. Use the auto suppression setting to reduce the sens...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 179 user guide setting the resolution resolution determines the quality of graphic images. Image resolution is measured in dots per inch (dpi). A 600-dpi setting renders images using 600 dots (pixels) for every inch of the image. A higher ...
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Faxing 180 xerox ® workcentre ® 3655/3655i multifunction printer user guide setting the quality and file size the quality/file size option lets you choose from three settings that balance the quality of the image and the size of the file. Higher quality images result in larger file sizes, which are ...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 181 user guide printing an acknowledgment report if the status of each recipient is known, you can print a delivery status report. The printer waits for a delivery receipt from each recipient, then prints the report. Note: the report could...
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Faxing 182 xerox ® workcentre ® 3655/3655i multifunction printer user guide building a fax job use this feature to fax an assorted group of originals, each with different settings. Each segment is programmed and scanned, and the images are stored temporarily in the printer. Once all segments have be...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 183 user guide sending a lan fax local area network (lan) fax allows you to send faxes from the print driver on your computer to a fax machine over a telephone line. The fax window allows you to enter recipients, create a cover page with n...
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Faxing 184 xerox ® workcentre ® 3655/3655i multifunction printer user guide 8. On the options tab, select the options for this fax. − for confirmation, select an option: • disabled: no confirmation notification occurs. • send to printer: this option instructs the printer to print a confirmation shee...
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Faxing xerox ® workcentre ® 3655/3655i multifunction printer 185 user guide using the address book this section includes: • adding an individual entry to the device address book................................................................................... 185 • editing an individual address boo...
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Faxing 186 xerox ® workcentre ® 3655/3655i multifunction printer user guide editing or deleting favorites in the device address book 1. Press the services home button, then touch email, fax, or internet fax. 2. Touch device address book. 3. Touch the desired entry, using the scroll arrows as needed....
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Xerox ® workcentre ® 3655/3655i multifunction printer 187 user guide this chapter includes: • cleaning the printer .......................................................................................................................................................... 188 • ordering supplies .........
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Maintenance 188 xerox ® workcentre ® 3655/3655i multifunction printer user guide cleaning the printer this section includes: • general precautions ............................................................................................................................................................
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Maintenance xerox ® workcentre ® 3655/3655i multifunction printer 189 user guide cleaning the exterior clean the exterior of the printer once a month. • wipe the paper tray, output tray, control panel, and other parts with a damp, soft cloth. • after cleaning, wipe with a dry, soft cloth. • for stub...
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Maintenance 190 xerox ® workcentre ® 3655/3655i multifunction printer user guide 4. Wipe the surfaces of the document glass and cvt glass until they are clean and dry. Note: for best results, to remove marks and streaks, use a standard glass cleaner. 5. Wipe the white underside of the document cover...
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Maintenance xerox ® workcentre ® 3655/3655i multifunction printer 191 user guide cleaning the feed rollers on the duplex automatic document feeder 1. Open the duplex automatic document feeder top cover. 2. With a clean, lint-free cloth moistened with water, wipe the feed rollers and the separation p...
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Maintenance 192 xerox ® workcentre ® 3655/3655i multifunction printer user guide ordering supplies this section includes: • consumables .......................................................................................................................................................................
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Maintenance xerox ® workcentre ® 3655/3655i multifunction printer 193 user guide when to order supplies a warning appears on the control panel when supplies near their replacement time. Verify that you have replacements on hand. It is important to order these items when the messages first appear to ...
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Maintenance 194 xerox ® workcentre ® 3655/3655i multifunction printer user guide toner cartridges this section includes: • general precautions .......................................................................................................................................................... 19...
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Maintenance xerox ® workcentre ® 3655/3655i multifunction printer 195 user guide replacing a toner cartridge when a toner cartridge approaches the end of its usable life span, the control panel displays a toner low message. When a toner cartridge is empty, the printer stops and displays a message on...
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Maintenance 196 xerox ® workcentre ® 3655/3655i multifunction printer user guide managing the printer this section includes: • adjusting the altitude .........................................................................................................................................................
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Maintenance xerox ® workcentre ® 3655/3655i multifunction printer 197 user guide moving the printer warnings: • to prevent dropping or tipping the printer, hold the printer between two people, with each person using one hand underneath to hold the printer and the other hand on top to stabilize it. •...
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Maintenance 198 xerox ® workcentre ® 3655/3655i multifunction printer user guide 5. When lifting the printer, grasp the areas as shown. Notes: • when moving the printer, do not tilt it more than 10 degrees to the front, back, left, or right. Tilting the printer more than 10 degrees can cause toner s...
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Xerox ® workcentre ® 3655/3655i multifunction printer 199 user guide this chapter includes: • general troubleshooting ................................................................................................................................................ 200 • jams .............................
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Troubleshooting 200 xerox ® workcentre ® 3655/3655i multifunction printer user guide general troubleshooting this section includes: • printer includes power switch and power button ................................................................................................ 200 • restarting the p...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 201 user guide printer fails to power on probable causes solutions one of the power switches is not turned on. Turn on both power switches. For details, see turning the printer on and off on page 37. The power cord is not correctl...
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Troubleshooting 202 xerox ® workcentre ® 3655/3655i multifunction printer user guide automatic 2-sided printing problems probable causes solutions unsupported or incorrect paper. Ensure that you are using a supported paper size and weight for 2-sided printing. Envelopes and labels cannot be used for...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 203 user guide printer fails to print probable causes solutions the printer has an error. • to clear the error, follow the onscreen prompts. • turn off the printer, then turn it on again. If the error persists, contact your xerox ...
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Troubleshooting 204 xerox ® workcentre ® 3655/3655i multifunction printer user guide condensation has formed inside the printer moisture can condense inside a printer where the humidity is above 85% or when a cold printer is located in a warm room. Condensation can form in a printer after it has bee...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 205 user guide jams this section includes: • locating paper jams ......................................................................................................................................................... 205 • clear...
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Troubleshooting 206 xerox ® workcentre ® 3655/3655i multifunction printer user guide clearing paper jams this section includes: • clearing paper jams from the duplex automatic document feeder ......................................................... 206 • clearing paper jams from the bypass tray ......
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 207 user guide clearing paper jams from the bypass tray to resolve the error displayed on the control panel you must clear all paper from the paper path. 1. Remove any paper from the bypass tray. 2. Grasp both sides of the bypass ...
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Troubleshooting 208 xerox ® workcentre ® 3655/3655i multifunction printer user guide 4. To remove the tray, lift the front of it slightly, then pull it out of the printer. 5. Remove the jammed paper. Check for, and remove, torn pieces of paper in the paper path. 6. Insert tray 1 into the printer, th...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 209 user guide 7. Insert the bypass tray back into the printer. Push the tray in all the way. 8. If the control panel prompts you, on the screen, verify the paper size and type. A. Touch size, then, for a standard paper size, touc...
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Troubleshooting 210 xerox ® workcentre ® 3655/3655i multifunction printer user guide 3. Pull out the tray until it stops. 4. To remove the tray, lift the front of it slightly, then pull it out of the printer. 5. Remove the jammed paper. Check for, and remove, torn pieces of paper in the paper path. ...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 211 user guide 7. Insert the bypass tray back into the printer. Push the tray in all the way. 8. If the control panel prompts you, on the screen, verify the paper size and type. A. Touch size, then, for a standard paper size, touc...
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Troubleshooting 212 xerox ® workcentre ® 3655/3655i multifunction printer user guide 3. Remove any paper jammed at the front of the printer. 4. At the back of the printer, open the tray 2 door, then remove any paper jammed at the back of the printer. 5. Insert tray 2 into the printer, then push it a...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 213 user guide clearing paper jams from the fuser area to resolve the error displayed on the control panel you must clear all paper from the paper path. Warning: never touch a labeled area on or near the heat roller in the fuser. ...
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Troubleshooting 214 xerox ® workcentre ® 3655/3655i multifunction printer user guide 4. Remove any jammed paper from the back of the printer. 5. Close the paper guide on the fuser. 6. Lower the levers to their original position..
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 215 user guide 7. Remove any jammed paper from the back of the printer. 8. Close the rear door. Minimizing paper jams the printer is designed to function with minimal paper jams using xerox supported paper. Other paper types can c...
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Troubleshooting 216 xerox ® workcentre ® 3655/3655i multifunction printer user guide most jams can be prevented by following a simple set of rules: • use only supported paper. For details, see supported paper on page 50. • follow proper paper handling and loading techniques. • always use clean, unda...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 217 user guide troubleshooting paper jams this section includes: • multiple sheets pulled together .................................................................................................................................. ...
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Troubleshooting 218 xerox ® workcentre ® 3655/3655i multifunction printer user guide label and envelope misfeeds probable causes solutions the label sheet is facing the wrong way in the tray. • load label sheets according to the instructions from the manufacturer. • load labels in the tray, face up....
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 219 user guide copy and scan problems if the copy or scan quality is poor, refer to the following table. Symptoms solutions lines or streaks present in copies only made from the document feeder. There is debris on the document gla...
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Troubleshooting 220 xerox ® workcentre ® 3655/3655i multifunction printer user guide print-quality problems your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the information in this section to troubleshoot the problem. For more informati...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 221 user guide paper and media your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best print quality and to avoid jams: • use only xerox approved paper. For details, ...
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Troubleshooting 222 xerox ® workcentre ® 3655/3655i multifunction printer user guide symptom solutions the output is too light. • to check the toner level, check the control panel, use the print driver, or xerox ® centreware ® internet services. If the toner cartridge is near empty, replace it. • ve...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 223 user guide symptom solutions the output is blank. • turn off the printer, then turn it on again. • if the error persists, contact your xerox representative. Streaks appear in the output. • replace the smart kit drum cartridge....
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Troubleshooting 224 xerox ® workcentre ® 3655/3655i multifunction printer user guide symptom solutions auger marks appear on the printed output. • to check the toner level, check the control panel, use the print driver, or xerox ® centreware ® internet services. If the toner cartridge is near empty,...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 225 user guide symptom solutions the top margin is incorrect. • ensure that the paper is loaded properly. • ensure that the margins are set correctly in the application you are using. The printed surface of the paper is bumpy. 1. ...
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Troubleshooting 226 xerox ® workcentre ® 3655/3655i multifunction printer user guide fax problems this section includes: • problems sending faxes ................................................................................................................................................. 227 • pr...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 227 user guide problems sending faxes symptoms causes solutions the document is not scanned using the document feeder. The document is too thick, too thin, or too small. Use the document glass to send the fax. The document is scan...
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Troubleshooting 228 xerox ® workcentre ® 3655/3655i multifunction printer user guide problems receiving faxes symptoms causes solutions the received fax is blank. There is a problem with the telephone connection or with the fax machine of the caller. Verify that the printer can make clean copies. If...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 229 user guide printing fax reports you can print the following fax reports from the printer control panel: • activity report • protocol report • fax address book report • options report • pending jobs report to print a fax report...
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Troubleshooting 230 xerox ® workcentre ® 3655/3655i multifunction printer user guide getting help this section includes: • control panel messages .................................................................................................................................................. 230 • u...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 231 user guide viewing job status on the control panel to view current or saved jobs on the control panel: 1. At the control panel, press the job status button. 2. To view a list of active jobs, touch active jobs. 3. To view a lis...
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Troubleshooting 232 xerox ® workcentre ® 3655/3655i multifunction printer user guide printing the configuration report the configuration report prints each time the printer is turned on. To print the configuration report: 1. At the printer control panel, press the machine status button. 2. On the ma...
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Troubleshooting xerox ® workcentre ® 3655/3655i multifunction printer 233 user guide xerox ® centreware ® internet services xerox ® centreware ® internet services is the administration and configuration software installed on the embedded web server in the printer. It allows you to configure and admi...
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Troubleshooting 234 xerox ® workcentre ® 3655/3655i multifunction printer user guide more information resource location installation guide packaged with the printer. Other documentation for your printer • www.Xerox.Com/office/wc3655docs • www.Xerox.Com/office/wc3655i_docs recommended media list unit...
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Xerox ® workcentre ® 3655/3655i multifunction printer 235 user guide this appendix includes: • printer configurations and options ........................................................................................................................... 236 • physical specifications ...................
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Specifications 236 xerox ® workcentre ® 3655/3655i multifunction printer user guide printer configurations and options available configurations the printer is available in two configurations: • s configuration: this configuration is a network printer with copy, automatic 2-sided printing, scan funct...
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Specifications xerox ® workcentre ® 3655/3655i multifunction printer 237 user guide maxiumum scan size • document glass: 215.9 x 355.6 mm (8.5 x 14 in.) • duplex automatic document feeder: 215.9 x 355.6 mm (8.5 x 14 in.) supported scanning • scan to smb • scan to ftp • scan to email • scan to usb me...
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Specifications 238 xerox ® workcentre ® 3655/3655i multifunction printer user guide physical specifications weights and dimensions base configuration base configuration with optional 550-sheet feeder width 56.0 cm (22.0 in.) 56.0 cm (22.0 in.) depth 54.1 cm (21.3 in.) 54.1 cm (21.3 in.) height 57.5 ...
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Specifications xerox ® workcentre ® 3655/3655i multifunction printer 239 user guide physical specifications for standard configuration with optional 550-sheet feeder clearance requirements for standard configuration.
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Specifications 240 xerox ® workcentre ® 3655/3655i multifunction printer user guide clearance requirements with optional 550-sheet feeder.
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Specifications xerox ® workcentre ® 3655/3655i multifunction printer 241 user guide environmental specifications temperature • operating temperature: 5–32°c (41–90°f) • optimum temperature: 15–28°c (59–82°f) relative humidity • minimum–maximum humidity range: 15–85% relative humidity at 28°c (82°f) ...
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Specifications 242 xerox ® workcentre ® 3655/3655i multifunction printer user guide electrical specifications power supply voltage and frequency power supply voltage power supply frequency 100–127 vac +/-10%, (90–140 vac) 50 hz +/- 3 hz 60 hz +/- 3 hz 220–240 vac +/-10%, (198–264 vac) 50 hz +/- 3 hz...
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Specifications xerox ® workcentre ® 3655/3655i multifunction printer 243 user guide performance specifications printer warm up time • power on: as fast as 2 minutes and 42 seconds. • recovery from sleep mode: as fast as 5 seconds. Note: warm up time assumes an ambient temperature of 20°c (68°f) at 6...
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Xerox ® workcentre ® 3655/3655i multifunction printer 245 user guide this appendix includes: • basic regulations ............................................................................................................................................................... 246 • copy regulations .......
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Regulatory information 246 xerox ® workcentre ® 3655/3655i multifunction printer user guide basic regulations xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office...
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Regulatory information xerox ® workcentre ® 3655/3655i multifunction printer 247 user guide european union the ce mark applied to this product symbolizes a declaration of conformity by xerox with the following applicable directives of the european union as of the dates indicated: • december 12, 2006...
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Regulatory information 248 xerox ® workcentre ® 3655/3655i multifunction printer user guide environmental benefits of duplex printing most xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefor...
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Regulatory information xerox ® workcentre ® 3655/3655i multifunction printer 249 user guide environmental choice certified to office machines ccd-035 this product is certified to environmental choice standard for office machines, meeting all requirements for reduced environmental impact. As part of ...
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Regulatory information 250 xerox ® workcentre ® 3655/3655i multifunction printer user guide turkey rohs regulation in compliance with article 7 (d), we hereby certify “it is in compliance with the eee regulation.” “eee yönetmeliğine uygundur.” regulatory information for 2.4 ghz wireless network adap...
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Regulatory information xerox ® workcentre ® 3655/3655i multifunction printer 251 user guide copy regulations united states congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of m...
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Regulatory information 252 xerox ® workcentre ® 3655/3655i multifunction printer user guide 4. Certificate of citizenship or naturalization. Foreign naturalization certificates may be photographed. 5. Passports. Foreign passports may be photographed. 6. Immigration papers. 7. Draft registration card...
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Regulatory information xerox ® workcentre ® 3655/3655i multifunction printer 253 user guide • impressed or adhesive stamps used for the purpose of revenue by the government of canada or of a province or by the government of a state other than canada • documents, registers, or records kept by public ...
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Regulatory information 254 xerox ® workcentre ® 3655/3655i multifunction printer user guide fax regulations united states fax send header requirements the telephone consumer protection act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine,...
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Regulatory information xerox ® workcentre ® 3655/3655i multifunction printer 255 user guide to order the correct service from the local telephone company, you could also have to quote the codes in the following list: • facility interface code (fic) = 02ls2 • service order code (soc) = 9.0y caution: ...
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Regulatory information 256 xerox ® workcentre ® 3655/3655i multifunction printer user guide canada this product meets the applicable industry canada technical specifications. A representative designated by the supplier should coordinate repairs to certified equipment. Repairs or alterations made by ...
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Regulatory information xerox ® workcentre ® 3655/3655i multifunction printer 257 user guide new zealand 1. The grant of a telepermit for any item of terminal equipment indicates only that telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates ...
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Regulatory information 258 xerox ® workcentre ® 3655/3655i multifunction printer user guide material safety data sheets for material safety data information regarding your printer, go to: • north america: www.Xerox.Com/msds • european union: www.Xerox.Com/environment_europe for the customer support ...
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Xerox ® workcentre ® 3655/3655i multifunction printer 259 user guide this appendix includes: • all countries ......................................................................................................................................................................... 260 • north america ....
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Recycling and disposal 260 xerox ® workcentre ® 3655/3655i multifunction printer user guide all countries if you are managing the disposal of your xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmen...
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Recycling and disposal xerox ® workcentre ® 3655/3655i multifunction printer 261 user guide north america xerox operates an equipment take-back and reuse/recycle program. Contact your xerox representative (1-800-ask-xerox) to determine if this xerox product is part of the program. For more informati...
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Recycling and disposal 262 xerox ® workcentre ® 3655/3655i multifunction printer user guide european union some equipment may be used in both a domestic/household and a professional/business application. Domestic/household environment application of this symbol on your equipment is confirmation that...
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Recycling and disposal xerox ® workcentre ® 3655/3655i multifunction printer 263 user guide collection and disposal of equipment and batteries these symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general ...
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Recycling and disposal 264 xerox ® workcentre ® 3655/3655i multifunction printer user guide other countries please contact your local waste management authority to request disposal guidance..