Canon ImageCLASS 2300 Sending Manual - Error Code Table

Error Code Table

6-5

Appendix

6

Error Code Table

If an error occurs when transmitting or receiving an I-Fax, an error code will be 

displayed on each report.

This section describes specific error displays of I-Fax.

When a transmitting job is not completed properly, the completion code is printed 

on the RESULT column of the Activity Report or the TX Report. Take the 

recommended solution procedure that corresponds to the completion code.

NOTE

For error codes displayed while performing normal fax transmitting and receiving, see 

Chapter 12, "Troubleshooting," in the Facsimile Guide.

Completion Code

Meaning

Solution

#0037

-The memory is full (Memory 

for I-Fax reception is full).

-Reception is rejected 

because the printer is not 

ready to print.

-Wait until automatically 

recovered.

-Print out documents stored 

in the memory with 

MEMORY RX or 

RECEIVED IN MAIL BOX.

-If an error occurs in the 

printer, eliminate the cause.

#0751

-FTP server is not set up.

-The network with the FTP 

server is cut off. (Cannot 

connect to the destination, or 

the line is severed in the 

middle.)

-Check the destination.

-Check the network.

-Check the FTP server 

settings.

#0752

-Incorrect settings of SMTP/

POP3 server name for e-mail 

or I-Fax.

-The server is not set up.

-The network is cut off.

-Check settings of the 

SMTP/POP3 server name 

in Additional Functions.

-Check that the SMTP/

POP3 server works 

properly.

-Check the network 

conditions.