EDAN SONOTRAX Basic User Manual - 6.1 Warranty

SONOTRAX Series Ultrasonic Pocket Doppler User Manual       Warranty and After-Sales Service 

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Chapter 6 Warranty and After-Sales Service 

6.1 Warranty 

EDAN’s obligation under this warranty is limited to repairing, at EDAN’s option, any part which 

upon EDAN's examination proves defective. If the product doesn’t function as warranted during 

the warranty period, we will repair or replace it without charge. 

Material and Manufacture   

EDAN warrant that there’s no defect in material and manufacture. During the warranty period, 

EDAN will repair or replace the defective part free if the defect has been confirmed as material or 

manufacture defect. 

Software or Firmware 

EDAN software and firmware products which are designated by EDAN for use with a hardware 

product, when properly installed on that hardware product, are warranted not to fail to execute 

their programming instructions due to defects in materials and workmanship. If EDAN receives 

notice of such defects during the warranty period that begins on the date of shipment, EDAN 

shall repair or replace software media or firmware which does not execute their programming 

instructions due to such defects. But EDAN doesn’t warrant that operating of the hardware, 

software, or firmware shall be uninterrupted or free from error. 

NOTE:   

The charges of freight and others are excluded under warranty.   

This unit has no parts can be repaired by users themselves. All the service should be performed 

by authorized and qualified personnel.   

Limit of Warranty 

The warranty is void in the case of 

♦  Assembly, extensions, readjustments of any parts; 

♦  Modification and repair by unauthorized persons; 

♦  Subsequent damage caused by improper use or maintenance; 

♦  Replacement or remove of Serial number label and manufacturer label; 

6.2 After-Sales Service 

If you have any question about maintenance, technical specifications or malfunctions of devices, 

contact your local distributor.   

Alternatively, you can send an email to EDAN service department at: support@edan.com.cn.