GAMES MICROSOFT XBOX ICEWIND DALE 2 Manual - page 5
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How To Get Help
Troubleshooting Documents Online!
Interplay Entertainment Corp. Technical Support now offers troubleshooting guides with complete installation
and setup instructions as well as information that will help you overcome the most common difficulties. If you
have access to the World Wide Web, you can find these at
www.interplay.com/support/
.
Here you will find troubleshooting information on as well as information on regular system maintenance and
performance.
(For game-specific information and additional troubleshooting, visit our main page at
www.interplay.com
)
If you have questions about the program, our Technical Support Department can help. Our web-site contains
up-to-date information on the most common difficulties with our products, and this information is the same
as that used by our product support technicians. We keep the product support pages updated on a regular
basis, so please check here first for no-wait solutions:
www.interplay.com/support/
If you are unable to find the information you need on our web site, please feel free to contact Technical
Support via e-mail, phone, fax, or letter. Please be sure to include the following information in your e-mail
message, fax, or letter:
• Title of Game
• Operating system (Windows® 95,Windows® 98, Windows® ME, Windows® 2000, Windows® XP)
• CPU type and speed in MHZ
• Amount of RAM
• CD-ROM
• A copy of the Direct X Diagnostic Report
• A description of the problem you’re having
If you need to talk to someone immediately, call us at (949) 553-6678 Monday through Friday between
8:00AM-5:45PM, Pacific Standard Time. Our automated wizard is available 24 hours, 7 days a week. Please
have the above information ready when you call. This will help us answer your question in the shortest possi-
ble time. When you call you will initially be connected with our automated wizard. For information pertaining
to your specific title, press “1” on the main menu and listen carefully to all prompts. All titles are listed
alphabetically. After you have selected your title, the most common difficulties will be listed. If the difficulty
you are having is not listed or you need additional assistance, you may press “0” on your games main menu,
and you will be transferred to a Technical Support representative. No hints or codes are available from this
line.
Interplay Entertainment Corp. Support Fax: (949) 252-2820
Interplay Entertainment Corp. Technical Support
16815 Von Karman Avenue • Irvine, CA 92606
HOW TO REACH US ONLINE
INTERNET E-MAIL: support@interplay.com
WORLD WIDE WEB:
www.interplay.com
FTP: ftp.interplay.com
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