Lantronix Device Server MSS 485 Installation Manual - Warranty Statement

Warranty Statement

Lantronix warrants for a period of ONE YEAR from the date of shipment that each 

Lantronix MSS Micro Serial Server supplied shall be free from defects in material and 

workmanship. During this period, if the customer experiences difficulties with a product 

and is unable to resolve the problem by phone with Lantronix Technical Support, a Return 

Material Authorization (RMA) will be issued. Following receipt of a RMA number, the 

customer is responsible for returning the product to Lantronix, freight prepaid. Lantronix, 

upon verification of warranty will, at its option, repair or replace the product in question, 

and return it to the customer freight prepaid.

If the product is not under warranty, Lantronix will contact the customer who then has the 

option of having the unit repaired on a fee basis or having the unit returned.

No services are handled at the customer's site under this warranty.

Lantronix warrants software for a period of sixty (60) days from the date of shipment that 

each software package supplied shall be free from defects and shall operate according to 

Lantronix specifications. Any software revisions required hereunder cover supply of 

distribution media only and do not cover, or include, any installation. The customer is 

responsible for return of media to Lantronix and Lantronix for freight associated with 

replacement media being returned to the customer.

Lantronix shall have no obligation to make repairs or to cause replacement required 

through normal wear and tear of necessitated in whole or in part by catastrophe, fault or 

negligence of the user, improper or unauthorized use of the Product, or use of the Product 

in such a manner for which it was not designed, or by causes external to the Product, such 

as, but not limited to, power or failure of air conditioning.

There are no understandings, agreements, representations or warranties, express or 

implied, including warranties of merchantability or fitness for a particular purpose, other 

than those specifically set out above or by any existing contract between the parties. Any 

such contract states the entire obligation of Lantronix. The contents of this document shall 

not become part of or modify any prior or existing agreement, commitment or relationship

The information, recommendation, description and safety notations in this or other 

documents supplied by Lantronix are based on general industry experience and judgment 

with respect to such hardware and software. THIS INFORMATION SHOULD NOT BE 

CONSIDERED TO BE ALL INCLUSIVE OR COVERING ALL CONTINGENCIES.

NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF 

FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, OR WARRANTIES 

ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, ARE MADE 

REGARDING THE INFORMATION, RECOMMENDATIONS, DESCRIPTIONS AND 

SAFETY NOTATIONS CONTAINED HEREBY AND IN HARDWARE AND SOFTWARE 

SPECIFICATION DOCUMENTATION, OR INSTRUCTIONS SUPPLIED BY LANTRONIX.