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Oki C3530n MFP Maintenance Manual

Summary of C3530n MFP

  • Page 1

    Oki data confidential c3530nmfp maintenance manual 032807a.

  • Page 2

    Oki data confidential 43605601th rev.1 2 / document revision history rev.No. Date corrected items person in charge no. Page description of change 1 2006-12-04 issue mdp3 enomoto.

  • Page 3: Preface

    Oki data confidential 43605601th rev. 1 3 / preface this manual explains the maintenance methods of c3530 mfp. This manual is prepared for the maintenance person. In regard to the handling methods of c3530 mfp, please refer to the user’s manual. Note! • contents of this manual is subject to change w...

  • Page 4: Table of Contents

    Oki data confidential 43605601th rev. 1 4 / table of contents 1 configuration ................................................................................................7 1.1 system configuration ......................................................................................................

  • Page 5

    Oki data confidential 43605601th rev. 1 5 / 4.2.3 printer ....................................................................................................................66 4.2.3.1 left side cover ........................................................................................66 4.2.3.2 ...

  • Page 6

    Oki data confidential 43605601th rev. 1 6 / 7. Troubleshooting procedures ............................................................121 7.1 precautions prior to repair .................................................................................................121 7.2 items to be checked prior...

  • Page 7

    Oki data confidential 43605601th rev. 1 / figure 1-1-1 1 configuration 1.1 system configuration c3530mfp the system configuration of this product is shown in figure 1-1-1. 2 2 3 2 2 2 2 3 3 3 3 6 10 8 fax board elc12 elc12 elc24 elc24 24 12 elc24 elc24 24 elc24 elc24 24 elc24 elc24 24 elc17 jst17 js...

  • Page 8

    Oki data confidential 43605601th rev. 1 /.

  • Page 9

    Oki data confidential 43605601th rev. 1 / figure 1-2 1.2 structure of mfp the insides of c3530 mfp printers are composed of the following parts. • scanner part • electronic photography process part • paper path • control part (cu part/pu part) • operation panel • power supply parts (high voltage par...

  • Page 10

    Oki data confidential 43605601th rev. 1 10 / 1.3 offer of options this product can be installed with the following option. (1) additional memory board 256mb.

  • Page 11

    Oki data confidential 43605601th rev. 1 11 / 1.4 specifications category item c3530mfp exterior dimension width 32mm height 20mm weight about 21kg width of print width of print a4 engine speed (a4) monochrome 20ppm color 12ppm 16ppm 16ppm fast print time (a4) monochrome 10sec color 12sec warm-up tim...

  • Page 12

    Oki data confidential 43605601th rev. 1 12 / category item c3530mfp life printer life 300,000 pages or 5 years duty cycle (m=l/12, a=l/12/5) 35,000 pages per month max. 5,000 pages per month average mtbf (2.3% duty) 6,000 hours mpbf 35,000 pages mttr 20 minutes toner life (5% duty) starter toner (ap...

  • Page 13

    Oki data confidential 43605601th rev. 1 13 / c3530mfp category item paper thickness status switch/sensor communication interface emulation font option (removable) shipping set- up others 1st tray manual feeder duplex (manual) paper tray empty paper low toner low cover open fuser temp. Paper size sta...

  • Page 14

    Oki data confidential 43605601th rev. 1 14 / 2 3 4 1 1.5 interface specification 1.5.1 usb interface specification 1.5.1.1 outline of usb interface (1) basic specification usb (2) transmission mode hi speed (40mbps±0.05% max.) (3) power control self power device 1.5.1.2 usb interface connector and c...

  • Page 15

    Oki data confidential 43605601th rev. 1 15 / 1 8 1.5.2 network interface specification 1.5.2.1 outline of network interface table1.5.2 basic specification of network interface 1.5.2.2 network interface connector and cable (1) connector 100 base-tx/10 base-t (automatic switch, no simultaneous use) pr...

  • Page 16

    Oki data confidential 43605601th rev. 1 16 / - - - - - - electrification roller opc drum power supply unit 2. Operationdescription 2.1 electrophotographic process mechanism (1) electronic photography process electronic photography process is outlined as follows: 1. Electrification electric voltage i...

  • Page 17

    Oki data confidential 43605601th rev. 1 17 / - - - - - - - - - led head electrified roller opc drum opc drum paper power supply unit led head - - - - - - - - - - - - electrified roller development roller sponge roller opc drum (3) exposure the light emanated from the led head is radiated on the opc ...

  • Page 18

    Oki data confidential 43605601th rev. 1 18 / - - - - - - - - - - - - - - - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + opc drum transcript roller paper transport belt power supply unit (5) transcript a sheet of paper is placed under the opc drum surface and is given electric ch...

  • Page 19

    Oki data confidential 43605601th rev. 1 19 / c3400 (belt fusing method) thermostat thermistor heat roller halogen lamp paper pad thermistor backup roller belt backup roller thermistor heat roller thermostat thermistor halogen lamp paper c3300 (roller fusing method) paper type setting light medium he...

  • Page 20

    Oki data confidential 43605601th rev. 1 20 / waste toner area drum cleaning blade id unit toner cartridge belt waste toner box belt cleaning blade transport belt (7) drum cleaning the toner not transferred and remaining on the opc drum is scraped away by the drum cleaning blade and is collected in t...

  • Page 21

    Oki data confidential 43605601th rev. 1 21 / transport belt belt heat roller backup roller halogen lamp paper feeding roller sub roller resist roller l resist roller u face down stac ker face up stac ker manual feeder 2.2 printing process the paper feeded from tray 1 is transported by the resist rol...

  • Page 22

    Oki data confidential 43605601th rev. 1 22 / resist roller u (drive) hopping roller (drive) paper sub roller (drive) hopping motor (counterclockwise turn) resist roller l (stop) wr sensor solenoid lever (solenoid on) in2 sensor in1 sensor in1 sensor resist roller u (drive) hopping roller (stop) pape...

  • Page 23

    Oki data confidential 43605601th rev. 1 23 / figure 2-4 transport belt transport rollers transport belt motor drums k y m c (3) transport belt 1. When the transport belt motor turns in the direction of the arrow, the transport belt starts to operate. The belt unit is composed of drums of each color ...

  • Page 24

    Oki data confidential 43605601th rev. 1 24 / movement of each id unit at the time of color printing c-id unit c-id unit down m-id unit down y-id unit down k-id unit down m-id unit y-id unit k-id unit c-id unit m-id unit y-id unit k-id unit lift-up motor (counterclockwise turn) lift-up motor (clockwi...

  • Page 25

    Oki data confidential 43605601th rev. 1 25 / fuser motor (counterclockwise turn) output roller (drive) heat roller (drive) fuser unit figure 2-7 figure 2-8 fuser motor (clockwise turn) output roller (stop) heat roller (stop) cover open gear fuser unit (5) fusing unit and paper output 1. As shown in ...

  • Page 26

    Oki data confidential 43605601th rev. 1 26 / belt waste toner box belt cleaning blade transport belt color registration sensor belt motor color registration sensor color registration sensor sensor shutter right color registration pattern left color registration pattern outline of color registration ...

  • Page 27

    Oki data confidential 43605601th rev. 1 27 / • sns caribrat(l or r), d-rangel(l or r) confirmation 1 when the above is displayed, check the connection of the sensor cable (ffc). If the connection is found abnormal, correct it to the normal state. Confirmation 2 check the surface of the sensor to con...

  • Page 28

    Oki data confidential 43605601th rev. 1 28 / density sensor density correction pattern belt waste toner box belt cleaning blade transport belt belt motor sensor shutter sensor installed in the sensor shutter under the belt unit. Timing of automatic activation of density correction • when the circums...

  • Page 29

    Oki data confidential 43605601th rev. 1 29 / confirmation 1 when the above is displayed, check connection of the sensor cable. If the connection is found abnormal, correct it to the normal state. Confirmation 2 check the surface of the sensor to confirm if it is stained by the toner, paper dust, etc...

  • Page 30

    Oki data confidential 43605601th rev. 1 30 / shading board shutter toner sensor (light reception sensor) luminous led toner cartridge lever toner stir id unit and the toner sensor are not facing each other as specified due to improper setting of the id unit or for other reason, the detection may not...

  • Page 31

    Oki data confidential 43605601th rev. 1 31 / 3. Printerinstallation 3.1 precautions and prohibition • do not install the mfp in the vicinity of high temperature or fire. • do not install the mfp at the place where a chemical reaction may take place (laboratory, etc.). • do not install the mfp near f...

  • Page 32

    Oki data confidential 43605601th rev. 1 32 / • do not install the mfp at the place where the vent hole is blocked. • do not install the mfp on the shaggy carpet. • do not install the mfp at the place with little draught or without ventilation like a room with no window. • install the mfp away from t...

  • Page 33

    Oki data confidential 43605601th rev. 1 33 / 3.2 printer unpacking procedure • open the upper lid. • take out the accessory box. • remove the upper buffer material. • take out the equipment this printer weighs about 28kg. So lift it up with 2 or more persons. Personal injuries may occur..

  • Page 34

    Oki data confidential 43605601th rev. 1 34 / 30cm 20cm 20cm 100cm 50cm 3.3 mfp installation instructions • install the mfp at a place under the following temperature and humidity: ambient temperature : 10 to 32°c ambient humidity : 20 to 80% relative humidity maximum wet-bulb temperature : 25°c • be...

  • Page 35

    Oki data confidential 43605601th rev. 1 35 / 3.4 packed units and attachments • confirm whether there are scratches, stains, etc. On the exterior of the machine. • confirm whether there are lacking items, damages, etc. Among the accessories. • if anything unusual is found, contact the user’s section...

  • Page 36

    Oki data confidential 43605601th rev. 1 36 / 3.5 assembly procedure 3.5.1 printer main body remove protective equipment (1) remove front protection tapes (2 places) and back protection tapes (2 places) of the printer. Protection tapes protection tapes (2) pull out the paper cassette. (3) press the o...

  • Page 37

    Oki data confidential 43605601th rev. 1 37 / install image drum cartridges (1) pull out the image drum cartridge (4 pieces) gently with the toner cartridge attached. Note! • handle the image drum (green tube portion) very carefully as it is quite easily injured. • do not expose the image drum cartri...

  • Page 38

    Oki data confidential 43605601th rev. 1 38 / (4) conform the label color of the image drum cartridge to the label color of the mfp. (5) return the 4 image drum cartridges gently. Labels label (6) turn the 4 blue levers of the toner cartridges fully in the direction of arrow. Note! •the starter toner...

  • Page 39

    Oki data confidential 43605601th rev. 1 39 / load paper in paper cassette (1) pull out the paper cassette. Note! Do not remove the cork on the plate. (2) conform the paper guide to the paper size and fix it firmly. Plate cork paper guide (3) shuffle the sheets of paper and arrange up, down, left and...

  • Page 40

    Oki data confidential 43605601th rev. 1 40 / load paper in the manual feed opening (1) put a finger in the dent at the center of the manual feed opening and pull forward. Manual feed opening (2) conform the manual feeding guide to the size of the paper. (3) arrange the left and right of the paper. M...

  • Page 41

    Oki data confidential 43605601th rev. 1 41 / preserve the quick guide paste the quick guide case to the mfp and put in the quick guide. (1) turn around the quick guide case and remove the covers of the double faced adhesive tapes (2 places). Double faced adhesive tapes (2) paste the case to the mfp....

  • Page 42

    Oki data confidential 43605601th rev. 1 42 / 3.5.2 power cable connection conditions for power supplies • observe the following conditions: alternate current (ac) : 110 ~127vac(range 99~140vac)/220 ~240vac(range 198~264vac) power supply frequency : 50hz or 60hz±2% • use a voltage regulator when the ...

  • Page 43

    Oki data confidential 43605601th rev. 1 43 / connect power supply cord note! Be certain the power switch is placed in the off (o) position. Earth terminal earth cable 2 1 (1) insert the electric cord in the mfp. (2) insert the plug in the outlet after connecting the earth cable with the earth cable ...

  • Page 44

    Oki data confidential 43605601th rev. 1 44 / 3.5.3 installation of optional components (1) extension memory installation note! • you must use genuine oki original. Otherwise, the memory will not work. • a 64mb memory is installed as standard in the memory slot. If you use a 256mb memory, remove the ...

  • Page 45

    Oki data confidential 43605601th rev. 1 45 / remove the image drum cartridges. (1) remove the 4 image drum cartridges. Image drum cartridge (2) cover the removed image drum cartridges with a sheet of black paper. Note! • as the image drum (green tube portion) is quite liable to injury, take care ful...

  • Page 46

    Oki data confidential 43605601th rev. 1 46 / open the memory cover. (1) release the lock by pushing the knob of the memory cover in the direction of arrow and open the memory cover. Install the memory. Note! Do not touch electronic parts and connector terminal. (1) neutralize static electricity by l...

  • Page 47

    Oki data confidential 43605601th rev. 1 47 / memory cover lever (blue) belt unit belt unit lock lever (blue) lock lever (blue) close the memory cover. (1) close the memory cover. Confirm that it is firmly locked. Install the belt unit. (1) hold the belt unit lever (blue) and install the belt unit. (...

  • Page 48

    Oki data confidential 43605601th rev. 1 48 / image drum cartridge install the image drum cartridge. (1) restore the 4 image drum cartridges to the original place. Install the electric cord and printer cable to the mfp and set the switch on. 3.5.4 confirm the recognition of option in order to confirm...

  • Page 49

    Oki data confidential 43605601th rev. 1 49 / 3.6 configuration page print make sure that the mfp operates normally. For c3530mfp (1) set sheets of a4 paper in the tray. (2) from the panel menu, select "menu". (press the down button to go to "menu" and then press the enter button.) (3) select "print ...

  • Page 50

    Oki data confidential 43605601th rev. 1 50 / (sample) in case of c3530mfp-2.

  • Page 51

    Oki data confidential 43605601th rev. 1 51 / 3.7 network information print confirm the network information print. (1) push the test switch beside the network connector on the back of the mfp for 5 seconds and release. Then the network information will be printed. (sample) in case of c3530mfp.

  • Page 52

    Oki data confidential 43605601th rev. 1 52 / 3.8 connection procedures prepare a usb cable. Note! • the cable of the mfp is not attached. Users should buy seperately. • obtain the cable of usb specification by yourself. • use the usb cable of hi-speed specification in case the connection is to be ma...

  • Page 53

    Oki data confidential 43605601th rev. 1 53 / prepare the lan cable. Switch off the power of the mfp and computer. Connect the computer and mfp. (1) plug the ethernet cable into the network interface connector of the mfp. (2) plug the ethernet cable into the hub. Network interface connector.

  • Page 54

    Oki data confidential 43605601th rev. 1 54 / 3.9 checking of user paper set the medium the user uses, set up media type/weight, conduct menu map/demo print and confirm that the toner does not peel off. *1 : the set-up of the media type at the time of shipment from the factory is “light”. *2 : thickn...

  • Page 55

    43605601th rev.1 55 / oki data confidential (2) do not disassemble the mfp as long as it is operating normally. (3) limit disassembly to a necessary minimum. Do not remove other parts than those specified in the part replacement procedure. (4) use the designated maintenance tools. (5) conduct disass...

  • Page 56

    43605601th rev.1 56 / oki data confidential [maintenance tools] clawle 4-1-1 indicates the tools necessary to replace printed-circuit boards and component units. Clawle 4-1-1 maintenance tools clawle 4-1-2 indicates the tools necessary for using maintenance utilities. No. Q' ty place of use remarks ...

  • Page 57

    43605601th rev.1 57 / oki data confidential 4.2 part replacement methods this subsection explains the replacement methods for the parts and assemblies illustrated in the disassembly system diagram below. 4.2.1 detachment methods of the scanner and printer (1) by lifting the scanner in the direction ...

  • Page 58

    43605601th rev.1 58 / oki data confidential 4.2.2 scanner 4.2.2.1 detachment of the paper tray (1) gently open the adf top cover. (2) turn the lever in the direction of the arrow to put the frame assembly and the paper tray uplight. (3) remove the two screws(black) , and then the paper tray . Lever ...

  • Page 59

    43605601th rev.1 59 / oki data confidential 4.2.2.2 detachment of pad (1) open the adf top cover. (see sub 4.2.2.1) (2) as in the figure under, projection of the rubber pad-release p/nl is hooked to the pad. (3) after pushing down the rabber pad-release p/n in direction of arrow (a), it pulls in dir...

  • Page 60

    43605601th rev.1 60 / oki data confidential 4.2.2.3 removing adf pcba (1) gently open the adf top cover. (2) remove the two screws(black) to remove the cover-gear . (3) remove the two screws(black) . (4) turn the lever in the direction of the arrow to put the frame assembly and the paper tray uprigh...

  • Page 61

    43605601th rev.1 61 / oki data confidential 4.2.2.4 removing operation panel (1) by putting nails of each hand in the space at the portion of the fit between the operation panel assembly and the flat bed on the side of the hand, disengage from the scanner the four upper hooks on the operation panel ...

  • Page 62

    43605601th rev.1 62 / oki data confidential 4.2.2.5 removing mpcba (1) turn the scanner unit upside down. (2) pull up the stays l and r (note that, when the stays are pulled up, there is reaction). (3) remove the six screws(black) and then the mpcba-cover . (4) turning the shield-usb in the directio...

  • Page 63

    43605601th rev.1 63 / oki data confidential 4.2.2.6 removing adf assembly (1) remove the two screws(black) to remove the base stopper upward at an angle. (2) reverse the scanner and put the stays l and r upright. (3) remove the six screws(black) and then the mpcba cover . (4) unfix the ground wire b...

  • Page 64

    43605601th rev.1 64 / oki data confidential (9) turn the adf assembly upside down. (10) remove the six screws(black) and then the hinge assembly . (7) turn over the scanner again and lift the side of the adf-assembly . (8) lift the adf assembly as shown in the figure, insert a small flat-blade screw...

  • Page 65

    43605601th rev.1 65 / oki data confidential 4.2.2.7 removing usb board, memory slot board (1) remove the two screws(black) to remove the beam-support . (2) remove the two screws(black) to remove the stopper assembly . (3) remove the large screw(black) , the small metal-use screw(black) , the four sm...

  • Page 66

    43605601th rev.1 66 / oki data confidential 4.2.3 printer 4.2.3.1 left side cover (1) remove the scanner. (see 4.2.1) (2) open the top cover. (3) unhook the hooks of the stay arm-l, stay arm-r, and link-head. (4) open the front cover. (5) remove two screws (silver) , four claws a and a claw b to rem...

  • Page 67

    43605601th rev.1 67 / oki data confidential 4.2.3.2 right side cover (1) remove the scanner. (see 4.2.1) (2) open the top cover. (3) unhook the hooks of the stay arm-l, stay arm-r, and link-head. (4) open the front cover. (5) remove two screws (silver) , four claws a and a claw b to remove the right...

  • Page 68

    43605601th rev.1 68 / oki data confidential 4.2.3.3 rear cover (top/bottom) (1) remove the left side cover. (see subsection 4.2.3.1) (2) remove the right side cover. (see subsection 4.2.3.2) (3) remove two screws (silver) . (tool no.1) (4) as shown in the drawing, put the flat-blade screwdriver (too...

  • Page 69

    43605601th rev.1 69 / oki data confidential 4.2.3.4 front cover (1) remove the shaft-cover and the stay and then, remove the shaft-cover , and the front-cover . Figure 4-2-3-4 front cover.

  • Page 70

    43605601th rev.1 70 / oki data confidential 4.2.3.5 top cover assembly (1) remove the scanner. (see 4.2.1) (2) open the top cover. (3) remove the left side cover. (see subsection 4.2.3.1) (4) remove the right side cover. (see subsection 4.2.3.2) (5) remove the rear cover. (see subsection 4.2.3.3) (6...

  • Page 71

    43605601th rev.1 71 / oki data confidential 4.2.3.6 top cover (1) remove the top cover assembly. (see subsection 4.2.3.5) (2) remove nine screws (black) to remove the top cover . Figure 4-2-3-6 top cover × 9.

  • Page 72

    43605601th rev.1 72 / oki data confidential 4.2.3.7 led assembly/ led assembly spring (1) open the top cover. (2) unhook the hook of the link-head. (3) after removing the head cable (ffc), apply force in the direction of the arrow ‘x’ as shown in figure (2). Detach a hook a first and then a hook b t...

  • Page 73

    43605601th rev.1 73 / oki data confidential 4.2.3.8 rfid assembly (1) remove the top cover assembly. (see subsection 4.2.3.6) (2) remove the top cover. (see subsection 4.2.3.7) (3) remove two screws (silver) and all connectors to detach the lum board (rfid reader writer) . (4) detach six claws a and...

  • Page 74

    43605601th rev.1 74 / oki data confidential 4.2.3.9 op frame assembly (1) open the top cover. (2) open the front cover. (3) remove the right side cover (see subsection 4.2.2) (4) remove the plate shield front and cable (see subsection 4.2.16) (5) detach ffc which connects the control panel assembly ...

  • Page 75

    43605601th rev.1 75 / oki data confidential 4.2.3.10 lever lock (1) remove the op frame assembly (see subsection 4.2.3.9) (2) detach a claw a to remove the frame op . (3) detach a claw b and the button lock to remove the lever lock . (4) remove a spring . (5) detach four claws c and the cover assemb...

  • Page 76

    43605601th rev.1 76 / oki data confidential 4.2.3.11 feeder unit (1) remove the left side cover. (see subsection 4.2.3.1) (2) remove the right side cover. (see subsection 4.2.3.2) (3) open the front cover. (see subsection 4.2.3.4) (4) remove the lever_lock_assembly . (5) remove the plate shield fron...

  • Page 77

    43605601th rev.1 77 / oki data confidential 4.2.3.12 manual feeder unit (1) open the manual feeder . (2) hold both ends of the manual feeder and pull it in the direction of the arrow to remove it. Figure 4-2-3-12 manual feeder unit about 45 °.

  • Page 78

    43605601th rev.1 78 / oki data confidential 4.2.3.13 face up tray (1) remove the left side cover. (see subsection 4.2.3.1) (2) remove the right side cover. (see subsection 4.2.3.2) (3) remove the rear cover. (see subsection 4.2.3.3) (4) detach the supporting points of the face up tray with a flat bl...

  • Page 79

    43605601th rev.1 79 / oki data confidential 4.2.3.14 guide eject assembly (1) remove the left side cover. (see subsection 4.2.3.1) (2) remove the right side cover. (see subsection 4.2.3.2) (3) remove the rear cover. (see subsection 4.2.3.3) (4) remove the top cover assembly. (see subsection 4.2.3.5)...

  • Page 80

    43605601th rev.1 80 / oki data confidential 4.2.3.15 eject roller (1) remover the guide eject assembly . (see subsection 4.2.3.14) (2) detach two claws a to divide the minto the guide eject lower and the guide eject upper . (3) detach a claw b. Remove three gear idle ejects , the shaft assembly ejec...

  • Page 81

    43605601th rev.1 81 / oki data confidential 4.2.3.16 plate shield front (1) remove two screws (silver) and remove the plate shield front . Figure 4-2-3-16 plate shield front claws.

  • Page 82

    43605601th rev.1 82 / oki data confidential 4.2.3.17 color registration assembly (1) remove the scanner. (2) open the top cover and detach the hooks of the arm-l, stay arm-r and link-head. (3) remove two screws (silver) to remove the plate heat. (4) remove two screws (silver) to detach two connector...

  • Page 83

    43605601th rev.1 83 / oki data confidential 4.2.3.18 plate shield rear (1) remove the left side cover. (see subsection 4.2.3.1) (2) remove the right side cover. (see subsection 4.2.3.2) (3) remove the rear cover. (see subsection 4.2.3.3) (4) remove the top cover assembly. (see subsection 4.2.3.5) (5...

  • Page 84

    43605601th rev.1 84 / oki data confidential 4.2.3.19 pre board (toner sensor board)/ gear idle dram (1) remove the right side cover. (see subsection 4.2.3.2) (2) remove seven screws (silver) and remove bracket outer . (3) remove the drum idle gears , , and . (4) remove the idle gear . (5) remove id ...

  • Page 85

    43605601th rev.1 85 / oki data confidential 4.2.3.20 main motor/ solenoid (1) remove the left side cover. (see subsection 4.2.3.1) (2) remove the right side cover. (see subsection 4.2.3.2) (3) remove the rear cover. (see subsection 4.2.3.3) (4) remove the front cover (see subsection 4.2.3.4) (5) rem...

  • Page 86

    43605601th rev.1 86 / oki data confidential figure 4-2-3-20 main motor/ solenoid a a b clawc clawe clawd.

  • Page 87

    43605601th rev.1 87 / oki data confidential 4.2.3.21 belt motor/ high voltage board/ cover open switch (1) remove the left side cover. (see subsection 4.2.3.1) (2) detach the connector and claw a to remove the cover open switch . (3) remove a screw (silver) and a screw (black) , and then detach seve...

  • Page 88

    43605601th rev.1 88 / oki data confidential 4.2.3.22 low voltage power supply/ low voltage fan (1) remove the left side cover (see subsection 4.2.3.1) (2) remove the right side cover (see subsection 4.2.3.2) (3) remove the plate shield front (see subsection 4.2.3.16) (4) detach a cable connecting th...

  • Page 89

    43605601th rev.1 89 / oki data confidential 4.2.3.23 m32 board (main board) (1) remove the left side cover (see subsection 4.2.3.1) (2) remove the right side cover (see subsection 4.2.3.2) (3) remove the plate shield front (see subsection 4.2.3.16) (4) detach all connectors connecting to the m32 boa...

  • Page 90

    43605601th rev.1 90 / oki data confidential 4.2.3.24 remove the stay-guide-l-assy (1) remove the scanner. (see sub 4.2.1) (2) remove the left side cover. (see sub 4.2.3.1) (3) remove the two screws (silver-colored) to remove the shield-clamp. (4) remove the three screws (silver-colored) to remove th...

  • Page 91

    43605601th rev.1 91 / oki data confidential 4.2.3.25 disassembly of the stay-guide-l-assy (1) remove the scanner. (see sub 4.2.1) (2) remove the left side cover. (see sub 4.2.2.1) (3) remove the three screws (silver-colored) to remove the stay-guide-l-assy . (4) unhook the cable from the guide cable...

  • Page 92

    43605601th rev.1 92 / 4.3 lubricating points this subsection indicates the lubricating points of the printer. Conversely, it means that any other parts than the specified lubricating points must not be lubricated. There is no need to lubricate in the midst of a disassembling job. However, if lubrica...

  • Page 93

    43605601th rev.1 93 / ① 43192201 plate-assy.-base stopper-z45-48-hp holder-planet bearing portion em-30l class a bearing portion em-30l class a both side em-30l class a post em-30l class a end face em-30l class c both side em-30l class a gear-planet-hp stopper-hp gear-z24-50-hp the side of groove em...

  • Page 94

    43605601th rev.1 94 / ② 43192601 cassette-assy. ③ 43197301 gear-assy.-hp frame-separation the molykote (em-30l) should be applied to the hatched areas portions shown in the figure below before assembly. (at both sides) fulcrum of rotation and side the application of grease protruding over on the pap...

  • Page 95

    43605601th rev.1 95 / ④ -1 43194101 plate-assy.-side-r (px732) bracket-inner (caulking) gear-idle-heat apply molykote (em-30l) to the hatched areas. Em-30l class c apply molykote (em-30l) to the inside of a gear. Em-30l class c grease is not applied to a metal shaft. Gear-idle-drum-z24-117 gear-idle...

  • Page 96

    43605601th rev.1 96 / ④ -2 43194101 plate-assy.-side-r (px732) ⑤ 43200101 plate-assy.-side-l (px732) link-liftup-r apply molykote (em-30l) to the hatched areas. Em-30l class a apply molykote (em-30l) to the gear tooth surface. Em-30l class a apply molykote (em-30l) to the hatched areas. Em-30l class...

  • Page 97

    43605601th rev.1 97 / ⑥ 43209701 holder assy.-regist-l ⑦ 43210301 holder assy.-regist-r holder-regist-l apply molykote (em-30l) to the hatched areas. Em-30l class c holder-regist-r apply molykote (em-30l) to the hatched areas. Em-30l class c.

  • Page 98

    43605601th rev.1 98 / ⑧ 43217001 fuser-assy. (n) 43396001 fuser-assy. (ln) ⑨ -1 43206501 guide-assy.-eject-u apply molykote (hp-300) to the hatched areas. Hp-300 class c cam-release lever-release not allowed to stain the area with grease apply molykote (em-30l) to the sliding portions (hatching port...

  • Page 99

    43605601th rev.1 99 / ⑨ -2 43206501 guide-assy.-eject-u apply molykote (em-30l) to the gear tooth surface. Em-30l class c gear-idle-exit (z19) gear-idle-exit (z19) gear-idle-exit (z21) bearing-eject (fd.Fu) (2 points) apply molykote (em-30l) to the hatched areas. Em-30l class c apply molykote (em-30...

  • Page 100

    43605601th rev.1 100 / ⑩ -1 43192001 printer-unit-px732 apply molykote (em-30l) to the terminal tip areas. Em-30l class c apply molykote (em-30l) to the hatched areas. Em-30l class c apply molykote (em-30l) to the hatched areas. Em-30l class c apply molykote (em-30l) to the end face. Em-30l class c ...

  • Page 101

    43605601th rev.1 101 / ⑩ -2 43192001 printer-unit-px732 ⑪ -1 43216001 belt-unit (px732) spring-torsion-l spring-torsion-r apply pm with a brush to the portion of the slot of solid coiling of this torsion-spring. (2 places, both sides) pm class c apply molykote (em-30l) to the hatched areas. Em-30l c...

  • Page 102

    43605601th rev.1 102 / ⑪ -2 43216001 belt-unit (px732) apply molykote (em-30l) to the hatched area. Em-30l class c guide-r guide-l apply molykote (em-30l) to the hatched area. Em-30l class c bracket-cl-assy. Not applying grease to a part of a metal plate. Bracket-cl-l.

  • Page 103

    43605601th rev.1 103 / apply molykote (em-30l) to an end face of gear-drive-z36. Em-30l class c bearing-tr(belt) roller-transfer frame assy.-belt bearing-gsb gear-drive-z36 apply molykote (em-30l) to all inside of bearing-tr(belt). Em-30l class a apply molykote (em-30l) to all inside of bearing-tr(b...

  • Page 104

    43605601th rev.1 104 / or-eoard-m32 class s after palish the terminals to luster with bemcot m-3 tetfa (c-9300) is soaked cotton swab a little (class:s). And it coated on terminals. (32 places) 4361110x borad-assy pucu 43420301 stay-guide-l assy grease the post and rail. 43422201 stay-guide-r assy g...

  • Page 105

    43605601th rev.1 105 / 43420101 holder-post apply molykote(em-30l) to the hatched area. Em-30l class a.

  • Page 106

    43605601th rev.1 106 / ⑯ 43421501 stay-arm-r ⑰ 43421001 stay-arm-l stay-arm-l stay-arm-r apply molykote to the valley part of flange. Em-30l class a apply molykote to the valley part of flange. Em-30l class a apply molykote to the all post surroundings. Em-30l class b apply molykote to the all post ...

  • Page 107

    Oki data confidential 43605601th rev. 1 107 / 5. Maintenancemenu by using the maintenance utility you can adjust this machine..

  • Page 108

    Oki data confidential 43605601th rev. 1 108 /.

  • Page 109

    Oki data confidential 43605601th rev. 1 109 /.

  • Page 110

    Oki data confidential 43605601th rev. 1 110 / 5.2 various printing of the printer unit with controller status page printing print the information of program version and composition of the controlling parts. Operation: 1.Under [online] state, press the online key for 2 seconds then release it. Networ...

  • Page 111

    Oki data confidential 43605601th rev. 1 111 / 5.4 settings after parts replacement the necessary adjustments after the parts exchange are explained as follows. 5.4.1 notes when exchanging the main circuit board and eeprom setting after the exchange of m32 circuit board 1. When it is possible to acce...

  • Page 112

    Oki data confidential 43605601th rev. 1 112 / • if you want to specify the pu serial number, please add a “0” (a normal-width zero) then input the 11-digit number. (please notice that when read out, the number will be 10 digits.) as shown in the following image, on the menu of [pu serial number sett...

  • Page 113

    Oki data confidential 43605601th rev. 1 113 / • cu serial number is shown in the printer serial number column in the header of status page. Therefore, the confirmation of the cu serial number after the change can be done by printing the status page. • the pu serial number is shown in the lot number:...

  • Page 114

    Oki data confidential 43605601th rev. 1 114 / (3) to be applied for every model. (3-1) switch to shipping mode when engine control circuit board has been exchanged, it will become factory mode. Therefore you can change it to shipping mode. • change to the menu of [section 2.4.1.1.2.2 factory/shippin...

  • Page 115

    Oki data confidential 43605601th rev. 1 115 / 5.5 about the manual setting of density correction at shipment the density correction mode of printer is set to [auto], if the user set it to [manual] mode, the density in use will be changed, thus the density might appear strange. Note! This should be d...

  • Page 116

    Oki data confidential 43605601th rev. 1 116 / the above mentioned regular parts exchange should be done by users. 6.2 cleaning if necessary, users should use wet cloths and minitype cleaner to clean the inside and outside of the machine. Note! Don’t touch image drum terminals, led lens array and led...

  • Page 117

    Oki data confidential 43605601th rev. 1 117 / cleaning led head if there appear line breaks or white lines, or the letters and characters are blurred, please clean your led head. O i (1) switch off the power supply. The fuser unit is extremely hot. Do not touch it. Personal injuries may occur. Open ...

  • Page 118

    Oki data confidential 43605601th rev. 1 118 / 6.4 cleaning the pick-up roller if there appear vertical lines on the printing side, please clean the pick-up roller. Note! In order not to cause damage to the surface of roller, please use soft cloths to clean it. Cleaning paper feeding roller and pad i...

  • Page 119

    Oki data confidential 43605601th rev. 1 119 / 6.5 cleaning the inside of the mfp cleaning the inside of the mfp according to printing patterns, the metal shaft between fuser and cyan image drum cartridge may be stained with toner. If this happens, please clean your printer. O i (1) switch off the po...

  • Page 120

    Oki data confidential 43605601th rev. 1 120 / the fuser unit is extremely hot. Be careful not to touch it. If the fuser unit is hot, do not try yourself to clear paper but wait until the fuser unit becomes cool. Personal injuries may occur. Handle fuser unit lock lever (blue) fuser unit lock lever (...

  • Page 121

    Oki data confidential 43605601th rev. 1 121 / 7. Troubleshooting procedures 7.1 precautions prior to repair (1) confirm the basic check items indicated in the user's manual. (2) through hearing from the user, obtain information, as far in detail as possible, on the situ- ation concerning the fault. ...

  • Page 122

    Oki data confidential 43605601th rev. 1 122 / 7.5.1 lcd message list (1) status. Warning. Alarm (1)-(a) status during idle mode the staus.Warning.Alarm list is recorded in table 7-1-1. No. Level function pjlstatuscode status message 1 initializing this message appears immediately after power is turn...

  • Page 123

    Oki data confidential 43605601th rev. 1 123 / no. Level function pjlstatuscode status message 7 initializing the printer has started up in always online mode. When it’s started up in this mode, if an error occurs after it has entered online state (ready), the printer processes data (job) from an ext...

  • Page 124

    Oki data confidential 43605601th rev. 1 124 / no. Level function pjlstatuscode status message 15 normal document is being discharged. 1 2 3 4 5 wait a moment removing document 10848 16 warning the life of the image drum is nearing its end. The printer can print until image drum life error occurs. %c...

  • Page 125

    Oki data confidential 43605601th rev. 1 125 / no. Level function pjlstatuscode status message 23 warning the region id (distribution channel) of the toner cartridge is not appropriate. %color% yellow magenta cyan black 1 2 3 4 5 %color% toner regional mismatch press start button 10954(k) 10955(y) 10...

  • Page 126

    Oki data confidential 43605601th rev. 1 126 / no. Level function pjlstatuscode status message 29 warning automatic density correction is in progress. 1 2 3 4 5 adjusting density 10994 10988 30 warning the displayed paper tray is empty. This is treated as a warning until the empty tray is selected fo...

  • Page 127

    Oki data confidential 43605601th rev. 1 127 / no. Level function pjlstatuscode status message 37 error the printer has completed the shutdown process. (the lcd backlight goes out.) 1 2 3 4 5 turn off power shutdown ok - 38 error the entered pin id is invalid. 1 2 3 4 5 incorrect id - 39 error the en...

  • Page 128

    Oki data confidential 43605601th rev. 1 128 / no. Level function pjlstatuscode status message 44 error scanner unit configuration (pnp process) is in progress. 1 2 3 4 5 wait a moment checking scanner 30958 45 error a cover is open. %cover% top cover front cover 1 2 3 4 5 close cover %cover% 40021 4...

  • Page 129

    Oki data confidential 43605601th rev. 1 129 / no. Level function pjlstatuscode status message 52 error the sensor cannot detect the adf center position correctly when power is turned on. This error occurs when power is turned on with a document left on the flat bed. Remove the document from the flat...

  • Page 130

    Oki data confidential 43605601th rev. 1 130 / no. Level function pjlstatuscode status message 57 error scanner communications error: data was sent to the scanner with invalid parameters specified in the command container. This message is displayed until the stop button is pressed. %code% 0x01 - 0x0f...

  • Page 131

    Oki data confidential 43605601th rev. 1 131 / no. Level function pjlstatuscode status message 63 error scanner internal error has occurred. 1 2 3 4 5 power off/on scanner unit error 40782 64 error scanner ram check error has occurred. 1 2 3 4 5 power off/on scanner ram error 40784 65 error scanner c...

  • Page 132

    Oki data confidential 43605601th rev. 1 132 / no. Level function pjlstatuscode status message 71 error paper jam has occurred while paper was fed from this tray. %tray% tray1 1 2 3 4 5 open front cover paper jam %tray% 4084x 72 error the toner cartridge is set in place but rfid is not detected. %col...

  • Page 133

    Oki data confidential 43605601th rev. 1 133 / no. Level function pjlstatuscode status message 77 error the printer has detected a toner cartridge not made by okidata (unidentified rfid chip). If it is replaced with an okidata toner cartridge, the printer will be restored. %color% yellow magenta cyan...

  • Page 134

    Oki data confidential 43605601th rev. 1 134 / no. Level function pjlstatuscode status message 81 error waste toner is full. When a cover is opened and closed, the status changes to a warning once. A further error occurs after printing 500 sheets. Pressing the start button enables moving to the funct...

  • Page 135

    Oki data confidential 43605601th rev. 1 135 / no. Level function pjlstatuscode status message 88 error the media type of the tray does not match the print data, or the tray paper size or the paper size and media type do not match the print data. This prompts the user to load paper in the tray. (it t...

  • Page 136

    Oki data confidential 43605601th rev. 1 136 / (1)-(b) status during execution of functions no. Level function pjlstatuscode status message 1 initializing the printer is erasing the flash memory. The memory is not erased unless a clear instruction, e.G., pjl command, is given. The pjl command for era...

  • Page 137

    Oki data confidential 43605601th rev. 1 137 / no. Level function pjlstatuscode status message 9 normal the printer is receiving data or performing output processing. 1 2 3 4 5 (function name) processing 10023 10 normal automatic color registration correction is in progress. 1 2 3 4 5 print color adj...

  • Page 138

    Oki data confidential 43605601th rev. 1 138 / no. Level function pjlstatuscode status message 18 normal cancellation processing during data copy from ram to flash complete. 1 2 3 4 5 fax canceled 10834 19 normal cancellation processing in progress during data copy from ram to flash. 1 2 3 4 5 fax ca...

  • Page 139

    Oki data confidential 43605601th rev. 1 139 / no. Level function pjlstatuscode status message 27 normal fax transmission has been canceled. 1 2 3 4 5 (function name) sending canceled 10852 28 normal telephone call has been canceled. This message appears when the stop button is pressed during a call....

  • Page 140

    Oki data confidential 43605601th rev. 1 140 / no. Level function pjlstatuscode status message 35 normal cancellation processing of a scan job has been completed. 1 2 3 4 5 memory scan canceled usb memory is removal 10860 36 normal cancellation processing of a scan job has been completed. 1 2 3 4 5 f...

  • Page 141

    Oki data confidential 43605601th rev. 1 141 / no. Level function pjlstatuscode status message 44 normal connection to a file server has been canceled. 1 2 3 4 5 network pc connection canceled 10866 45 normal file transmission has been completed. Nnnnnnnnnn represents the file server address or ip ad...

  • Page 142

    Oki data confidential 43605601th rev. 1 142 / no. Level function pjlstatuscode status message 53 normal connection to a mail server has been canceled. 1 2 3 4 5 email connection canceled 10876 54 normal e-mail transmission has been completed. Nnnnnnnnnn represents the mail server name or ip address....

  • Page 143

    Oki data confidential 43605601th rev. 1 143 / no. Level function pjlstatuscode status message 63 normal the scanner is warming up. When the start button is pressed, warming up processing starts. Upon completion of warming up processing, scanning begins. 1 2 3 4 5 (function name) wait a moment warmin...

  • Page 144

    Oki data confidential 43605601th rev. 1 144 / no. Level function pjlstatuscode status message 73 warning this notifies the user that the log buffer is full and the job cannot be executed (relating to jobaccount). This occurs when the action in case of log full is set to “cancel the job” and the log ...

  • Page 145

    Oki data confidential 43605601th rev. 1 145 / no. Level function pjlstatuscode status message 81 warning this notifies the user that the log buffer is full and the job has been canceled (relating to jobaccount). The message stays on until the stop button is pressed. 1 2 3 4 5 pc fax log buffer is fu...

  • Page 146

    Oki data confidential 43605601th rev. 1 146 / no. Level function pjlstatuscode status message 88 warning this warning appears when a cover is opened and closed or power is turned off and on after waste toner full error has occurred. (it doesn’t occur for black.) it is displayed in combination with a...

  • Page 147

    Oki data confidential 43605601th rev. 1 147 / no. Level function pjlstatuscode status message 94 warning this notifies the user that the log buffer is full and the job has been canceled (relating to jobaccount). The message stays on until the start button is pressed. 1 2 3 4 5 print log buffer is fu...

  • Page 148

    Oki data confidential 43605601th rev. 1 148 / no. Level function pjlstatuscode status message 103 warning no e-mail address is registered in the address book. 1 2 3 4 5 address book empty 30945 104 warning the destination specified with an e-mail address no., group address no., speed dial no., or gr...

  • Page 149

    Oki data confidential 43605601th rev. 1 149 / no. Level function pjlstatuscode status message 111 error the toner is running low. When “low toner = stop” is selected, the printer enters offline mode. When the start button is pressed or if an error occurs and it is reset, the printer exits offline mo...

  • Page 150

    Oki data confidential 43605601th rev. 1 150 / no. Level function pjlstatuscode status message 117 error this message appears when the printer is in fax-mode standby and the external phone is off the hook. When the external phone off-hook is detected, the printer goes onto fax-mode standby, and fax o...

  • Page 151

    Oki data confidential 43605601th rev. 1 151 / no. Level function pjlstatuscode status message 125 error the directory cannot be opened. (ftp) 1 2 3 4 5 network pc contact server admin entering directory failed press stop button 40718 126 error file transmission has ended with an error. Nnnnnnnnnn re...

  • Page 152

    Oki data confidential 43605601th rev. 1 152 / no. Level function pjlstatuscode status message 134 error writing to a usb memory has failed because the usb memory is write-protected or due to another reason. Pressing the stop button changes the display to the scan to function select screen. 1 2 3 4 5...

  • Page 153

    Oki data confidential 43605601th rev. 1 153 / no. Level function pjlstatuscode status message 142 error the name specified for the file to be sent is not permitted. (ftp) 1 2 3 4 5 network pc change file name file name error press stop button 40741 143 error the ftp server storage doesn’t have enoug...

  • Page 154

    Oki data confidential 43605601th rev. 1 154 / no. Level function pjlstatuscode status message 151 error file server connection error has occurred. 1 2 3 4 5 network pc check server setting failed server connection press stop button 40751 152 error connection to dns server has failed. Failure in addr...

  • Page 155

    Oki data confidential 43605601th rev. 1 155 / no. Level function pjlstatuscode status message 160 error pop3 server authentication error has occurred. 1 2 3 4 5 email check login name or password pop3 login failed press stop button 40761 161 error the smtp server doesn’t support the authentication. ...

  • Page 156

    Oki data confidential 43605601th rev. 1 156 / no. Level function pjlstatuscode status message 168 error scanner communications error: data was sent to the scanner with the container length or the additional data length specified larger or smaller than the data container. This message is displayed un...

  • Page 157

    Oki data confidential 43605601th rev. 1 157 / no. Level function pjlstatuscode status message 173 error scanner communications error: invalid command is sent to the scanner. This message is displayed until the stop button is pressed. %code% 0x01 - 0x0f %timing% command container data container respo...

  • Page 158

    Oki data confidential 43605601th rev. 1 158 / no. Level function pjlstatuscode status message 181 error scanner ram check error has occurred. 1 2 3 4 5 (function name) power off/on scanner ram error press left key 40784 182 error scanner controller error has occurred. 1 2 3 4 5 (function name) power...

  • Page 159

    Oki data confidential 43605601th rev. 1 159 / no. Level function pjlstatuscode status message 189 error firmware has not been downloaded to the fax board. 1 2 3 4 5 (function name) check fax firmware fax firmware error 40811 190 error search on a dhcp server has failed. Scanning to e-mail/network pc...

  • Page 160

    Oki data confidential 43605601th rev. 1 160 / no. Level function pjlstatuscode status message 197 error during manual duplex printing, printing on the reverse side (even page) has been completed and the user is prompted to set paper. This appears when paper is fed from the manual feeder. 1 2 3 4 5 p...

  • Page 161

    Oki data confidential 43605601th rev. 1 161 / no. Level function pjlstatuscode status message 203 error a new toner cartridge has been installed but the printer has not detected toner full. %color% yellow magenta cyan black 1 2 3 4 5 (function name) check toner cartridge %color% install new toner 40...

  • Page 162

    Oki data confidential 43605601th rev. 1 162 / no. Level function pjlstatuscode status message 208 error one of the following has occurred. ～the toner sensor has detected a problem. ～no toner cartridge is installed. ～the toner cartridge lever is left unlocked. ～the image drum is not set in place. Thi...

  • Page 163

    Oki data confidential 43605601th rev. 1 163 / no. Level function pjlstatuscode status message 214 error this notifies expiration of the life of the image drum (alarm). When a cover is opened and closed, the status changes to a warning. If this error occurs during photocopying, the photocopying is in...

  • Page 164

    Oki data confidential 43605601th rev. 1 164 / (2) service call error the service call error list is recording in table 7-1-2..

  • Page 165

    Oki data confidential 43605601th rev. 1 165 / table 7-1-2 service call error list (1/6) display cause details of error method service call 002: error 005: error cpu excepption is the error message displayed again? Yes no if the ram dimm is mounted, remove it and turn the power supply off/on. Replace...

  • Page 166

    Oki data confidential 43605601th rev. 1 166 / table 7-1-2 service call error list (2/6) display cause details of error method service call 105: error engine eeprom mounting check error when the power supply is turned on. Does the error recur? Yes power supply off/onreplace m32 board service call 106...

  • Page 167

    Oki data confidential 43605601th rev. 1 167 / table 7-1-2 service call error list (3/6) display cause details of error method service call 155: error defective fuse cutting of fuser is the fuser installed correctly? Does the error recur? No yes yes reinstall the fuser after its connection connector ...

  • Page 168

    Oki data confidential 43605601th rev. 1 168 / table 7-1-2 service call error list (4/6) display cause details of error method service call 190: error system memory overflow does the error recur? Yes turn on the power supply again. Install an additional ram dimm. Service call 200: error 202: error pu...

  • Page 169

    Oki data confidential 43605601th rev. 1 169 / table 7-1-2 service call error list (5/6) display cause details of error method service call 908: error low temperature error of the frame thermistor (lower than [environment temperature -10]) is detected does the error recur? Yes check the cable connect...

  • Page 170

    Oki data confidential 43605601th rev. 1 170 / table 7-1-2 service call error list (6/6) note! Because service call 168 error ,171 error and 175 error may occur when the temperature of printer is below zero, please restart the printer after making it warm when the tempera- ture of printer is low. Dis...

  • Page 171

    Oki data confidential 43605601th rev. 1 171 / (1) lcd display malfunction ……………………………………………………………… 173 (1-1) nothing is displayed in lcd ……………………………………………………… 173 (2) irregular operation of the device after turning on the power ……………………… 174 (2-1) no operation ……………………………………………………………………… 174 (2-2) a...

  • Page 172

    Oki data confidential 43605601th rev. 1 172 / note! When replacing the main board (bla pcb), please read the content on the eeprom chip of the old board and copy it to the new board. (refer to 5.4.1 when exchange main board).

  • Page 173

    Oki data confidential 43605601th rev. 1 173 / 7.5.2.(1) lcd display malfunction (1-1) nothing is displayed in lcd confirmation items confirmation tasks action at ng (1-1-1) fuse confirmation f4 (fuse) of main board (m32 pcb) confirm whether f4 is cut. Exchange f4 or m32pcb. (1-1-2) check the connect...

  • Page 174

    Oki data confidential 43605601th rev. 1 174 / 7.5.2.(2) irregular operation of the device after turning on the power (2-1) no operation confirmation items confirmation tasks action at ng (2-1-1) peripheral check of power supply ac power supply supplied to the printer. Confirm the supplied voltage of...

  • Page 175

    Oki data confidential 43605601th rev. 1 175 / (2-2) abnormal sound confirmation items confirmation tasks action at ng (2-2-1) motor step out confirmation (drive abnormality) operation condition of each motor use the motor clutch test function of the maintenance utility to confirm whether the operati...

  • Page 176

    Oki data confidential 43605601th rev. 1 176 / (2-3) abnormal odor (2-4) slow starting time when insert the jig, please insert it into the gap of the phosphor bronze terminal that can be seen inside the id unit side cover. Treatment device(43291601pp) confirmation items confirmation tasks action at n...

  • Page 177

    Oki data confidential 43605601th rev. 1 177 / (3) error number and jam location at paper jam diagram of jam location j7(exit) in2 sensor wr sensor exit sensor j10(tray1) j6(transport) j5(feed) j12(paper size error) name reference corresponding jam release method feed (front cover jam) j5 in2, wr jam...

  • Page 178

    Oki data confidential 43605601th rev. 1 178 / jam release method remove the jammed paper. Front cover part [front cover jam, paper feed jam, and paper size error] open the front cover, if the front and the rear end of the paper can be seen, please pull the jammed paper out slowly. As for paper size ...

  • Page 179

    Oki data confidential 43605601th rev. 1 179 / jam release method fuser unit part [paper feeding jam and paper eject jam] the fuser unit is extremely hot. Be careful not to touch it. If the fuser unit is hot, do not try yourself to clear paper but wait until the fuser unit becomes cool. Possible to g...

  • Page 180

    Oki data confidential 43605601th rev. 1 180 / (4) hold the handle, return the fuser to the mfp softly. (5) push the fuser lock lever (two blue places) down to the interior side, and fix it. Note! After removing the paper jammed in the fuser, please print the menu map (section 3.6) and the white pape...

  • Page 181

    Oki data confidential 43605601th rev. 1 181 / (2) take the image drum (four cartridges) out, and put them on a table with flat surface. (3) cover the taken-out image drum cartridge with black paper. Note! • the image drum surface (green cylinder unit) is very delicate. Please handle with care. • nev...

  • Page 182

    Oki data confidential 43605601th rev. 1 182 / when the front and back end of paper cannot be seen carefully remove the jammed paper in the direction of the arrow. When the back end of paper can be seen press the release lever in the direction of the arrow, and carefully remove the jammed paper. (5) ...

  • Page 183

    Oki data confidential 43605601th rev. 1 183 / 7.5.2.(3) paper feed jam (1st tray) (3-1) paper jam occurred immediately after turning on the printer. (1st tray) (3-2) paper jam occurred immediately after paper feeding. (1st tray) confirmation items confirmation tasks action at ng (3-1-1) check paper-...

  • Page 184

    Oki data confidential 43605601th rev. 1 184 / confirmation items confirmation tasks action at ng (3-2-4) check the connection check the cable connection. By visual inspection, please check whether incompletely connection and oblique insertion of connector or defective cable assembly exists connect t...

  • Page 185

    Oki data confidential 43605601th rev. 1 185 / 7.5.2.(4) paper feed jam (multipurpose tray) (4-1) paper jam occurred immediately after turning on the printer. (multipurpose tray) confirmation items confirmation tasks action at ng (4-1-1) check paper-feeding route condition paper-feeding route inside ...

  • Page 186

    Oki data confidential 43605601th rev. 1 186 / (4-2) paper jam occurred immediately after paper feeding. (multipurpose tray) confirmation items confirmatin tasks action at ng (4-2-1) check paper-feeding route condition paper-feeding route inside the multipurpose tray check whether the paper jam occur...

  • Page 187

    Oki data confidential 43605601th rev. 1 187 / 7.5.2.(5) paper transport jam (5-1) transport jam occurred immediately after turning on the printer. Confirmation items cinfirmation tasks action at ng (5-1-1) check paper-feeding route condition paper-feeding route inside the front unit check whether th...

  • Page 188

    Oki data confidential 43605601th rev. 1 188 / (5-2) transport jam occurred immediately after paper pickup. Confirmation items confirmation tasks action at ng (5-2-1) check feeding condition paper feeding on the belt remove the id unit, and check whether the paper jam occurred during the route. Remov...

  • Page 189

    Oki data confidential 43605601th rev. 1 189 / confirmation items confirmation tasks action at ng (5-2-4) check the connection paper feed motor cable, id motor cable, belt motor cable, id up motor cable, fuser motor cable check the cable connection.By visual inspection, check whether incompletely con...

  • Page 190

    Oki data confidential 43605601th rev. 1 190 / (5-3) transport jam occurred during paper feeding. Confirmation items confirmation tasks action at ng (5-3-1) check the motor opration paper feed motor, belt motor, id motor, id up motor by using the motor clutch test function of the maintenance utility,...

  • Page 191

    Oki data confidential 43605601th rev. 1 191 / (5-4) transport jam occurred immediately after fuser is in position. Confirmation items confirmation tasks action at ng (5-4-1) check the motor operation fuser motor by using the motor clutch test function of the maintenance utility, check whether fuser ...

  • Page 192

    Oki data confidential 43605601th rev. 1 192 / 7.5.2.(6) paper exit jam (6-1) paper eject jam occurred immediately after turning on the printer. Confirmation items confirmation tasks action at ng (6-1-1) check paper-ejecting route condition paper-ejecting route across paper eject part. Check whether ...

  • Page 193

    Oki data confidential 43605601th rev. 1 193 / (6-2) paper eject jam occurred immediately after paper pickup. Confirmation items confirmation tasks action at ng (6-2-1) check the paper route condition faceup stacker cover check whether the cover is completely close or open. Do not keep the cover in i...

  • Page 194

    Oki data confidential 43605601th rev. 1 194 / (6-3) paper eject jam occurred during paper feeding. Confirmation items confirmation tasks action at ng (6-3-1) check status of the motor operation fuser motor by using the motor clutch test function of the maintenance utility, check whether fuser motor ...

  • Page 195

    Oki data confidential 43605601th rev. 1 195 / 7.5.2.(7) paper size error (7-1) jam occurred when the rear end of paper is close to in1 sensor. Confirmation items confirmation tasks action at ng (7-1-1) check the paper feeding condition paper overlapping open the front cover, and check whether two or...

  • Page 196

    Oki data confidential 43605601th rev. 1 196 / 7.5.2.(8) id unit up-down error (service call 140-143) (8-1) error occurred during id unit up operation (8-2) error occurred during id unit down operation confirmation items confirmation tasks action at ng (8-1-1) check the load during up operation load ...

  • Page 197

    Oki data confidential 43605601th rev. 1 197 / 7.5.2.(9) fuser error (service call 170-177) (9-1) error occurred immediately after turning on the printer. (9-2) error occurred after turning on the printer for about 1 minute. Note! Because service call 171 error and 175 error may occur when the temper...

  • Page 198

    Oki data confidential 43605601th rev. 1 198 / 7.5.2.(10) motor fan error(service call 127) (10-1) fan cannot rotate. Note! Precaution for using fuse keep mode of the maintenance utility for troubleshooting ·“please click on the [execute] button to enter fuse keep mode” is displayed whenever you try ...

  • Page 199

    Oki data confidential 43605601th rev. 1 199 / 7.5.2.(11) print speed is slow (low performance) (11-1) the print speed will fall to about 2ppm after the continuous print started for about ten minutes. (11-2) the print speed slowed down 7.5.2.(12) led head is not recognized(error 131,132,133,134) (12-...

  • Page 200

    Oki data confidential 43605601th rev. 1 200 / 7.5.2.(13) toner cartridge is not recognized (error 540, 541, 542, 543) (13-1) consumable error (13-2) toner sensor error confirmation items confirmation tasks action at ng (13-1-1) mouting condition of consumable id unit and toner cartridge is id unit s...

  • Page 201

    Oki data confidential 43605601th rev. 1 201 / (13-3) defective mechanism error 7.5.2.(14) fuse cut error (service call 150-155) (14-1) fuse cut errors confirmation items confirmation tasks action ot ng (13-3-1) load condition of id unit id unit is the load of the id unit added by the waste toner bel...

  • Page 202

    Oki data confidential 43605601th rev. 1 202 / 7.5.2.(15) dew condensation errors (service call 123) (15-1) dew condensation confirmation items confirmation tasks action at ng (15-1-1) check of the connection connection of main board (bla pcb) and high- voltage board check whether 12-pole ffc is norm...

  • Page 203

    Oki data confidential 43605601th rev. 1 203 / 7.5.2.(16) rfid related error (16-1) a toner cartridge not installed (16-2) detection of an okidata toner cartridge of different type (16-3) detection of a non-okidata toner cartridge (16-4) rfid communication error confirmation items confirmation tasks ...

  • Page 204

    Oki data confidential 43605601th rev. 1 204 / 7.5.3 image problem troubleshooting (1) color is totally pale (figure 7.2 a ) …………………………………………………… 161 (1-1) color is pale ……………………………………………………………………… 161 (2) background is dirty (figure 7.2 b ) …………………………………………………… 162 (2-1) background is dirty (partly)...

  • Page 205

    Oki data confidential 43605601th rev. 1 205 / 7.5.3.(1) color is totally pale (figure 7.2 a ) (1-1) color is pale confirmation items confirmation tasks action at ng (1-1-1) toner residual toner confirm that "toner low" or "toner empty" is not shown in the operation panel. Replace the toner cartridge...

  • Page 206

    Oki data confidential 43605601th rev. 1 206 / 7.5.3.(2) background is dirty (figure 7.2 b ) (2-1) background is dirty (partly) (2-2) background is dirty (totally) confirmation items confirmation tasks action at ng (2-1-1) id unit optical exposure of drum is the surface of the drum exposed to bright ...

  • Page 207

    Oki data confidential 43605601th rev. 1 207 / 7.5.3.(3) blank print (figure 7.2 c ) (3-1) blank on the whole page confirmation items confirmation tasks action at ng (3-1-1) toner condition residual toner check whether the toner in the toner cartridge remains enough. Replace toner cartridge with a ne...

  • Page 208

    Oki data confidential 43605601th rev. 1 208 / 7.5.3.(4) vertical lines are printed (4-1) thin vertical lines (with color) (see figure 7.2 d ) (4-2) thin vertical lines (without color) (see figure 7.2 f ) confirmation items confirmation tasks action at ng (4-1-1) id unit condition filming of id unit ...

  • Page 209

    Oki data confidential 43605601th rev. 1 209 / 7.5.3.(5) cyclic print trouble (refer to figure 7.2 e ) (5-1) vertical cyclic print trouble confirmation items confirmation tasks action at ng (5-1-1) period image drum check whether the period is 75.4mm. Exchange the id unit. Development roller check wh...

  • Page 210

    Oki data confidential 43605601th rev. 1 210 / 7.5.3.(6) color drift is wide. (6-1) "in adjusting color registration" is shown only a short time (6-2) although reg adjust test of the engine maintenance function is ok, color drift is seen confirmation items confirmation tasks action at ng (6-1-1) resu...

  • Page 211

    Oki data confidential 43605601th rev. 1 211 / figure 7.3 7.5.3.(7) solid black print (7-1) solid black on a full page ground charge roller development roller confirmation items confirmation tasks action at ng (7-1-1) high-voltage contact condition ch terminal by visual inspection, look down to check...

  • Page 212

    Oki data confidential 43605601th rev. 1 212 / 7.5.4 response after flash compulsive initialization explain the response after compulsive initialization is performed with trouble occurred in flash. (1) flash compulsive initialization if flash compulsive initialization is performed, the following data...

  • Page 213

    Oki data confidential 43605601th rev. 1 213 / 7.5.5 network troubleshooting (1) cannot print from utility. Confirmation items confirmation tasks action at ng (1) checo the link iamp. Check whether link lamp(green) is lighted. Check whether hub and printer are connected normally. (check the network c...

  • Page 214

    Oki data confidential 43605601th rev. 1 214 / 7.6 fuse checking if the following errors occur, please check each fuse of the main board (bla pcb). (please re- fer to table 7-6) table 7-6 fuse errors heat idup f2 f3 ic16 ic15 r336 f4 f1 enlarged drawing 1 of the main (m32) board enlarged drawing 2 of...

  • Page 215

    Oki data confidential 43605601th rev. 1 215 / 8. Connectiondiagrams 8.1 check of resistance values m 1 2 3 4 ip1 unit circuit diagram & configuration part schematic resistance value id motor transport belt motor red blue yellow brown between pin 1 and pin 2: 3.5 between pin 3 and pin 4: 3.5 or betwe...

  • Page 216

    Oki data confidential 43605601th rev. 1 216 / c3400 c3300 unit circuit diagram & configuration p ar t schematic resistance v alue made by nippon miniature bearing co., ltd. Made by micro engineering co., ltd. M 1 2 3 4 m 1 3 2 4 between pin 1 and pin 3: 6.7 between pin 2 and pin 4: 6.7 or between pi...

  • Page 217

    Oki data confidential 43605601th rev. 1 217 / between pin 1 and pin 7: several ~ scores10 between pin 2 and pin 3: about 4k ~ 5338 (0~200 ˚c ) between pin 5 and pin 6: about 4.7k~979.2k (0~200 ˚c ) between pin 8 and pin 9: about 1k~806.5k (0~200 ˚c ) between pin 4 and pin 10: about 4.7k~979.2k (0~20...

  • Page 218

    Oki data confidential 43605601th rev. 1 218 / 8.2 component layout (1) main circuit board pcb used for c3530mfp(m32-2 pcb) component side r405 r425 32v f3a f8 f7 f2a 32v 32v f2a f6 f5 f1a 32v 32v f2a f4 6 1 1 1 24 24 24 sdram 73 108 109 144 64 157 193 1 60 61 120 121 180 181 1 24 1 1 1 1 24 1 5 1 17...

  • Page 219

    Oki data confidential 43605601th rev. 1 219 / solder side c504 24 1 48 25 1 100 75 144 1 36 37 51 50 26 72 73 108 109 25 48 1 24 144 1 37 36 72 73 109 1 bf501 bf504 bf505 c502 c503 c505 c506 c507 c508 c509 c510 c511 c512 c513 c514 c515 c516 c517 c518 c519 c520 c521 c522 c524 c527 c529 c530 c532 c533...

  • Page 220

    Oki data confidential 43605601th rev. 1 220 /.

  • Page 221

    Oki data confidential 43605601th rev. 1 221 /.

  • Page 222

    Oki data confidential 43605601th rev. 1 222 / (3) toner sensor circuit board (pre pcb ktnr ssns 2c 1e ytnr 2c 1e mtnr 2c 1e ctnr 2c 1e 1 10 in2 wr 5 1 cn in1 c502 c504 r502 c503 r501 cn2 j1 1 a k regsnsl c e cn4 cn1 j2 j3 1 cp1 j4 10 17 1 3 a 5 1 cn3 k regsnsl c e (4) front sensor circuit board (mip...

  • Page 223

    Oki data confidential 43605601th rev. 1 223 / (6) id circuit board (cur pcb) component side solder side f1 r502 r501 led cn2 1 11 1 44 34 23 22 1 1 1 cn3 cn4 cn5 d111 c110 c111 r109 c105 c101 c13 r17 c30 r13 r12 osc1 c31 ic2 l102 l101 r110 c106 q110 q120 q130 q140 d130 d110 l100 c104 r120 r130 r140 ...

  • Page 224

    Oki data confidential 43605601th rev. 1 224 / (9) low-voltage power supply pcb component side cn1 f1 c1 z1 c3 c2 c4 ntc1 l3 cn5 d1 d32 d31 d30 d33 r30 c5 j1 1 1 l1 l2 1 f2 r1 j12 r35 r31 r20 r13 d20 j7 c22 c20 c10 bea1 r32 r21 r22 j3 j102 j5 c17 c57 c211 r216 r217 r213 d104 j125 r118 r117 r116 j107 ...

  • Page 225

    Oki data confidential 43605601th rev. 1 225 / solder side r253 c251 r251 r19 r15 d5 r16 r12 c30 r34 r73 r71 r72 r14 r231 r133 r135 r129 r131 r125 r127 r123 r121 r210 r110 r209 r211 q201 r114 r115 r113 r213 r215 c210 c110 j109 r111 r112 c204 r206 r203 r207 c206 r119 r201 r202 c13 j124 d45 r46 r45 c11...

  • Page 226

    Oki data confidential 43605601th rev. 1 226 / (10) high-voltage power supply pcb component side solder side sb-k db-k jc5 jc6 r114 t200 c107 c105 j104 t100 vr100 vr101 q101 c104 d101 cn4 j52 j57 r1 10 r1 18 r1 12 d102 k_r322 k_d305 k_c308 k_r321 c207 r214 d202 r212 j7 d400 r407 r406 c401 r409 j119 q...

  • Page 227

    Oki data confidential 43605601th rev. 1 227 / (11) id unit fuse main body of device contacts id unit id unit side led pcb (cur pcb) contacts toner-low sensor pcb ( pre pcb ) fuse main pcb (bla pcb) transfer belt unit (for consumables) transfer belt unit contacts fuse contacts (12) transfer belt unit.

  • Page 228

    Oki data confidential 43605601th rev. 1 228 / (13) fax circuit board pcb used for c3530mfp (fx1-pcb) component side.

  • Page 229

    Oki data confidential 43605601th rev. 1 229 / 229 solder side.

  • Page 230

    Please refer to the "illustrated parts manual" for spare part information..