Packet8 6755i User Manual - Trou
Model 6755i Series IP Phone User Guide— 125
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References
For more information about configuring softkeys, see "
Softkeys and
Programmable Keys"
on
page 45.
You can purchase the 560EM Expansion Module by going to
www.Packet8.net
.
Troubleshooting Solutions
Why is my display blank?
Ensure that power is being provided to your phone. If your network does not
provide inline power over Ethernet, you can obtain an additional accessory, the
Packet8 PoE (Power over Ethernet) inline power supply, to provide power over
Ethernet locally to your phone. See the section Connecting to the Network and
to Power in the Packet8 6755i User Reference Manual for details.
Why is my speakerphone not working?
If you press the
button and the speaker light flashes and you do not hear
dial tone through the speaker phone, the Set Audio option in the phone’s
Options list has been set up for headset use. Press
a second time and if
the light goes out, the phone has been set up to be used only with a headset or
handset. If the light stays on steady and you hear dial tone, the phone has been
set up so that you can alternate between the speakerphone and the headset by
pressing
. See the section "Customizing Your Phone" on page 23 for
instructions on how to change the Set Audio option.
Why can’t I get a dial tone?
Check for any loose connections and that the phone has been installed properly.
For installation instructions, please refer to the Installation and Setup section in
the Packet8 6755i User Reference Manual provided with your phone.
Why doesn’t my phone ring?
Check the ring volume on your phone. It may be turned down or turned off. To
adjust the ringer volume setting, press the volume button when the phone is on-
hook and idle. For more information, refer to the Adjusting Volume section in
the Packet8 6755i User Reference Manual provided with your phone.
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the phone and
handset. See the section Connecting a Handset or Headset in the Packet8
Packet8 6755i User Reference Manual for information.
Speaker/
Headset
Speaker/
Headset
Speaker/
Headset