Samcen SCS8000E Administrator's Manual - page 59
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Phenomena
Phenomena
Solutions
PC opens the firewall.
Please temporarily turn off the
firewall.
Your PC has been installed MCU
console software.
Please delete this Control from
C:\WINNT\Downloaded Program
Files,re-download the file.
6.3 Troubles of MT joining conference
Phenomena
Phenomena
Solutions
The connection between MCU and
MTs failed.
Use “ping” command to check the
network..
Use the E.164 number or H.323 alias
to call an MT, but the MT has not
register to GK.
Check the status of MT registration to
GK in the MT’s main interface.
The conference holding on the MCU
was encrypted, but the MT did not set
encryption.
Check the encryption settings between
MCU and MT.
Some MTs
cannot join a
conference
after the
conference
has started.
MTs have been connected to the
MCU over the number of authorized.
With MCC software, enter the
MCU
Mgt > General Info interface
to check
the authorized number. Or attempt to
withdraw some MTs from conference.
6.4 Troubles of camera remote controlling
Phenomena
Phenomena
Solutions
The camera you selected to
control does not support PTZ
controlling.
Make sure that the camera you
selected supports PTZ controlling.
Controlling
MT’s camera
failed during
conferencing.
The MT you selected does not
allow Far End Camera Control.
Make sure that the FECC function is
enabled for the MT you selected.