WaterRower S4 series Owner's Manual - page 14
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WARRANTY
PRIVATE AND COMMERCIAL USE - Private and Commercial Use - WaterRower will
replace or repair at its factory or nominated service facility any WaterRower or
WaterRower component found to be defective in material or workmanship for a
period of ONE (1) YEAR from the date of initial shipment by WaterRower. The warranty
is upgradeable to THREE (3) YEARS on all components and FIVE (5) YEARS on all
wooden elements by registering your WaterRower within the first year of purchase.
This warranty will be invalid if, in the opinion of WaterRower, the claim has
been caused by: (a) accident, abuse, misuse, misapplication or as a result of any
modification other than by WaterRower, (b) deterioration due to normal wear and
tear, (c) improper preventative maintenance steps as described in the WaterRower
Owner’s Manual.
The warranty will be voided if, in the opinion of WaterRower, the claim is found to
be a result of: (a) improper assembly of the product, (b) usage beyond the design of
the product, (c) overfilling of the tank as advised in the Assembly Manuals, (d) use of
alternative purification option in tank beyond approved WaterRower product, (e) use
of improper cleaning materials as described in the preventative maintenance steps,
(f) use and/or storage of product in inclement weather, including but not limited, to
extreme temperatures and moisture.
This warranty is not transferable. WaterRower (US) Inc. shall not be liable for any
direct, consequential, incidental indirect or special damages under this warranty, or
any implied warranty.
Return of the WaterRower or WaterRower component to WaterRower’s factory or
nominated service centre will be the responsibility of the claimant. The WaterRower
or component should be packed to protect it from damage; WaterRower will not be
responsible for any damage which may occur during shipment. Postage should be
prepaid and the package should contain the claimant’s name, address and telephone
number, a description of the problem and proof of purchase.
WaterRower will return the WaterRower or WaterRower component to the claimant at
its (WaterRower’s) expense except in the case where the warranty has been deemed
void or invalid. In the event that the warranty is found to have been void or invalid,
then the costs of such investigation, repair and any associated shipping costs shall be
borne by the claimant.
WaterRower will ground /economy ship all replacement warranty parts. Charges
will apply for all alternative shipping methods. Product shipped outside of its initial
purchase country may be subject to additional warranty cost and shipping charges.
WaterRower warrants against any defective WaterRower spare part received from
WaterRower or any authorized dealer for a period of NINETY (90) DAYS after the date
of shipment.
The warranty described above shall be in lieu of any other warranty, express or
implied, including but not limited to, any implied warranty of merchantability or
fitness for a particular purpose. The term of this warranty does not affect or prejudice
the statutory rights of a consumer, neither does it limit or exclude any liability for
death or personal injury caused by WaterRower’s negligence.
Additional information on parts, assembly, preventative maintenance and manuals,
as referred to within this warranty document, can be found at www.waterrower.com/
warranty.
Please consult your local WaterRower office or local distributor for specific warranty
details.
Make note of the serial number. This number can be found on the back
of the S4 monitor and is required when contacting WaterRower for
customer support.
S/N
o
:
If you have any questions or comments about the assembly or use of this
unit, please contact
support@waterrower.com
or the phone numbers on
the back of this booklet.
NOTES