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2N Helios IP Configuration Manual

Manual is about: IP INTERCOM

Summary of Helios IP

  • Page 1

    Www.2n.Cz version firmware 2n ® helios ip ip intercom configuration manual 2.14 2.14.

  • Page 2: Content

    The 2n telekomunikace a.S. Is a czech manufacturer and supplier of telecommunications equipment. The product family developed by 2n telekomunikace a.S. Includes gsm gateways, private branch exchanges (pbx), and door and lift communicators. 2n telekomunikace a.S. Has been ranked among the czech top c...

  • Page 3: Content

    Content 1. Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2. Express wizard for basic settings . . . . . . . . . . . . . . . . . . . . 6 3. Model differences and function licensing . . . . . . . . . . . . . 11 4. Signalling of operational statuses . . . . . . ...

  • Page 4: 1. Product Overview

    4 2n telekomunikace a.S., www.2n.Cz ® 1. Product overview the door intercoms can smartly replace traditional doorbell 2n helios ip ® push-button speakerphone panels and all wiring, bells and home intercom installations in buildings with structured cabling. The intercoms provide more advanced and wid...

  • Page 5

    5 2n telekomunikace a.S., www.2n.Cz ® safety by this information to prevent persons from injury. Always abide warning by this information to prevent damage to the device. Always abide caution important information for system functionality. Tip useful information for quick and efficient functionality...

  • Page 6: 2. Express Wizard For Basic

    6 2n telekomunikace a.S., www.2n.Cz ® 2. Express wizard for basic settings lan connection setting you have to know the intercom configuration interface address to connect to the lan successfully. Automatic ip address retrieval from the dhcp server is set by default in the intercoms. Thus, if connect...

  • Page 7: Firmware Update

    7 2n telekomunikace a.S., www.2n.Cz ® firmware update we also recommend you to update your intercom firmware upon the first login to the intercom. Refer to for the latest firmware version. Press the www.2n.Cz update button in the menu to upload firmware. The firmware system maintenance / intercom wi...

  • Page 8: Quick Dial Button Settings

    8 2n telekomunikace a.S., www.2n.Cz ® – set the sip proxy ip address or domain name. Proxy address – set the sip registrar ip address or domain name. The sip registrar address proxy and sip registrar addresses are usually identical. – enable intercom registration with the set sip registrar. Registra...

  • Page 9

    9 2n telekomunikace a.S., www.2n.Cz ® you can also use the intercom with one or more ip phones without a 2n helios ip ® sip server. Use the for outgoing calls and enter the called phone sip direct sip call address ( ) instead of the phone number. Sip:phone_number@phone_ip_address electric lock switc...

  • Page 10

    10 2n telekomunikace a.S., www.2n.Cz ® enable the switch in the parameter in the switch enabled hardware switches / / tab, set the to the intercom output to which the electric switch 1 controlled output door lock is connected. Now set one or more activation codes for the electric door lock switching...

  • Page 11: 3. Model Differences and

    11 2n telekomunikace a.S., www.2n.Cz ® 3. Model differences and function licensing this manual is valid for all members of the family and so some features 2n helios ip ® described herein are only available in selected models or need to be 2n helios ip ® activated with a valid licence key. This secti...

  • Page 12

    12 2n telekomunikace a.S., www.2n.Cz ® property/model 2n helios ip ® verso vario force safety uni audio kit video kit basic unit button count 1 1, 3 or 6 1, 2 or 4 1 1 or 2 up to 16 external programmable buttons button extenders up to 145 up to 48 no numeric keypad optional no digital input yes opti...

  • Page 13

    13 2n telekomunikace a.S., www.2n.Cz ® the table below includes the functions that need to be activated by the licence keys corresponding to the above mentioned licences. The licences can be combined arbitrarily. Property/licence enhanced audio enhanced video enhanced integration enhanced security n...

  • Page 14: 4. Signalling of Operational

    14 2n telekomunikace a.S., www.2n.Cz ® 4. Signalling of operational statuses 2n helios ip ® generates sounds to signal switching and changes of operational statuses. Each status change is assigned a different type of tone. See the table below for the list of signals. Tone meaning user activated this...

  • Page 15

    15 2n telekomunikace a.S., www.2n.Cz ® call prolongation confirmation signalling calls are time-limited in for security reasons 2n helios ip ® (protection against blocking). Refer to the miscellaneous . Subsection for details internal application launched the internal application is launched upon po...

  • Page 16: 5. Intercom Configuration

    16 2n telekomunikace a.S., www.2n.Cz ® 5. Intercom configuration.

  • Page 17: Start Screen

    17 2n telekomunikace a.S., www.2n.Cz ® start screen the start screen is an introductory overview screen displayed upon login to the intercom web interface. Use the back arrow in the left-hand upper corner of the following web interface pages to return to this screen anytime. The screen header includ...

  • Page 18

    18 2n telekomunikace a.S., www.2n.Cz ® services phone – telephone and sip connection settings streaming – audio/video streaming settings (onvif, rtsp, multicast, etc.) onvif - onvif settings e-mail – e-mail sending and smtp connection settings automation – flexible intercom settings according to the...

  • Page 19: 5.1 Status

    19 2n telekomunikace a.S., www.2n.Cz ® 5.1 status the menu provides clear status and other essential information on the status intercom. The menu is divided into three tabs: , and . Device services licence device the tab displays basic information on the intercom model, its features, device firmware...

  • Page 21: Access Log

    21 2n telekomunikace a.S., www.2n.Cz ® access log the tab displays the last 10 records on applied cards. Each record includes access log the card tapping time, card id and type and description details (validity, card owner, etc.)..

  • Page 22

    22 2n telekomunikace a.S., www.2n.Cz ®.

  • Page 23: 5.2 Directory

    23 2n telekomunikace a.S., www.2n.Cz ® 5.2 directory here is what you can find in this subsection: 5.2.1 users 5.2.2 time profiles 5.2.3 access cards.

  • Page 24: 5.2.1 Users

    24 2n telekomunikace a.S., www.2n.Cz ® 5.2.1 users the users list is one of the crucial parts of the intercom configuration. It contains user information relevant for such intercom functions as quick dialling, rfid card/code door unlocking, missed call e-mails and so on. The users list contains up t...

  • Page 25

    25 2n telekomunikace a.S., www.2n.Cz ® – enter the user position (01 – 1999) via the user position number numeric keypad and press * to start the call. This original fw 2.10 option is no more recommended due to potential user management troubles. – enter the switch activating user codes (door lock u...

  • Page 26

    26 2n telekomunikace a.S., www.2n.Cz ® apply a valid user card and then enter one of the switch activating codes (within ten seconds after tapping) to activate the switch in this mode. You can assign up to three user phone numbers to each user position. In case the user is inaccessible on one number...

  • Page 27

    27 2n telekomunikace a.S., www.2n.Cz ® users who are not provided with a display-equipped videophone. Enter the address as follows: domain[: ][: ], e.G.: computer.Yourcompany.Com port1 port2 or 192.168.22.111. The and parameters are optional and are used port1 port2 in case there is network address ...

  • Page 28

    28 2n telekomunikace a.S., www.2n.Cz ® each intercom user can be assigned its activation/deactivation code for call routing purposes. If a user is deactivated, calls are routed not to its phone numbers but to the predefined user deputy at inaccessibility. User activation code – set a private user ac...

  • Page 29

    29 2n telekomunikace a.S., www.2n.Cz ® 1. 2. Each of the intercom users can be assigned one access rfid card. Refer to the access subsection for details. Cards card id – set the user access card id: 6–32 characters including 0–9, a–f. Each user can be assigned just one access card. When a valid card...

  • Page 30

    30 2n telekomunikace a.S., www.2n.Cz ® 2. 3. 4. 5. Press the read button via the web interface. 2n helios ip ® tap the card on the card reader. The card id is successfully read..

  • Page 31

    31 2n telekomunikace a.S., www.2n.Cz ® 5. Do not forget to save the configuration..

  • Page 32: 5.2.2 Time Profiles

    32 2n telekomunikace a.S., www.2n.Cz ® 5.2.2 time profiles such intercom functions as outgoing calls and rfid card/numeric code access, for example, can be time-limited by being assigned a . By assigning a time time profile profile you can: block all calls to a selected user beyond the set time inte...

  • Page 33

    33 2n telekomunikace a.S., www.2n.Cz ® (refer to the date and time subsection) to make this function work properly. If the profile activation/deactivation code is not defined, the profile state is based on the time sheet exclusively. If you apply a time profile together with the activation/deactivat...

  • Page 34: 5.2.3 Access Cards

    34 2n telekomunikace a.S., www.2n.Cz ® 5.2.3 access cards each intercom user can be assigned one or more access rfid cards. Typically, the card id is included in the users list together with such user data as phone numbers, e-mail address and so on. Or, you can define the rfid cards in the installed...

  • Page 35

    35 2n telekomunikace a.S., www.2n.Cz ® tapping time and other information if necessary. With small systems, you can make a trick to enter card ids: tap the card on the intercom reader and find it in the access . Double-click to select the card id and push ctrl+c. Now that you have the card log id in...

  • Page 36: 5.3 Hardware

    36 2n telekomunikace a.S., www.2n.Cz ® 5.3 hardware here is what you can find in this section: 5.3.1 switches 5.3.2 audio 5.3.3 camera 5.3.4 keyboard 5.3.5 buttons 5.3.6 display 5.3.7 card reader 5.3.8 digital inputs 5.3.9 extenders.

  • Page 37: 5.3.1 Switches

    37 2n telekomunikace a.S., www.2n.Cz ® 5.3.1 switches switches provide a very flexible and efficient control of such intercom peripherals as electric door locks, lighting, additional ringing signalling, and so on. Allo 2n helios ip ® ws you to configure up to 4 (depending on model types) independent...

  • Page 38

    38 2n telekomunikace a.S., www.2n.Cz ® list of parameters switch enabled – enable/disable the switch globally. When disabled, the switch cannot be activated by any of the available codes (including user switch codes), by a call or quick dial button. Switch mode – set the monostable/bistable mode for...

  • Page 39

    39 2n telekomunikace a.S., www.2n.Cz ® output type – if you use the security relay module, set the 2n helios ip ® output type to . In the mode, the output works in the inverse security security mode, i.E. Remains closed and controls the security relay module 2n helios ip ® using a specific pulse seq...

  • Page 40

    40 2n telekomunikace a.S., www.2n.Cz ® activation by call – enable switch activation by an incoming or outgoing call, for example. During an outgoing call the switch is activated after sip message 180 ringing is received. The called party confirms ringing by this message. The switch is active during...

  • Page 41

    41 2n telekomunikace a.S., www.2n.Cz ® device (web relay, e.G.) upon switch activation. The command is sent via the http (get request) and must be as follows: http://ip_address/path. E.G.: . Http://192.168.1.50/relay1=on command sent upon deactivation – set the command to be sent to the external dev...

  • Page 42: 5.3.2 Audio

    42 2n telekomunikace a.S., www.2n.Cz ® 5.3.2 audio all the models are equipped with a speaker or power amplifier output 2n helios ip ® to which an external loudspeaker can be connected. Set the phone call and state signalling volume control in this configuration section. Set the to master volume e o...

  • Page 43

    43 2n telekomunikace a.S., www.2n.Cz ® adaptive volume – enable the adaptive volume mode in which the speaker volume is adjusted automatically depending on the noise level of the intercom installation site. – set the maximum gain to be applied to the master volume in maximum gain the adaptive mode. ...

  • Page 44

    44 2n telekomunikace a.S., www.2n.Cz ® values are relative against the set master volume. Switch activation tone volume – set the volume of the switch activation tone. The volume values are relative against the set master volume. User sounds volume - set the volume of the user sounds to be played. T...

  • Page 45

    45 2n telekomunikace a.S., www.2n.Cz ® noise level threshold - set the microphone noise level threshold for alarm setting. - set the time interval during which the signal must be above alarm start delay the threshold to start alarm. - set the time interval during which the signal must be below alarm...

  • Page 46: 5.3.3 Camera

    46 2n telekomunikace a.S., www.2n.Cz ® 5.3.3 camera this menu is only available in the models that are equipped with an 2n helios ip ® internal camera or can be connected to an external camera. The camera signal can be streamed directly into the call via a videophone, sent by e-mail, streamed via on...

  • Page 47

    47 2n telekomunikace a.S., www.2n.Cz ® camera. Ptz control enabled – enable the ptz (pan-tilt-zoom) function to control the camera display area during the call via dtmf (for 2n® helios ip verso only) from your ip phone numeric keypad. Click the * key to enable/disable the ptz mode. The meanings of t...

  • Page 48

    48 2n telekomunikace a.S., www.2n.Cz ® ir led brightness level - set the infrared led brightness level in the range of 0-100% in several steps. Infrared illumination is automatically activated in night mode. The ir led brightness level settings are only available in the and with hd camera models. 2n...

  • Page 49

    49 2n telekomunikace a.S., www.2n.Cz ® sensitivity threshold - set the lower and upper sensitivity and hysteresis limits for the motion detecting algorithm. - set the rectangular detection area in the image. Detection area - display the activity history (image brightness changes) activity graph incl...

  • Page 50

    50 2n telekomunikace a.S., www.2n.Cz ® external camera enabled – enable rtsp stream download from the external ip camera. Complete the valid rtsp stream address or the username and password to make the function work properly. Rtsp stream address – enter the ip camera rtsp stream address: rtsp://came...

  • Page 51

    51 2n telekomunikace a.S., www.2n.Cz ® the external ip camera log displays the rtsp communication with the selected external ip camera including failures and error states if any..

  • Page 52: 5.3.4 Keyboard

    52 2n telekomunikace a.S., www.2n.Cz ® 5.3.4 keyboard this configuration section helps you set the numeric keypad and quick dial button functions. Allows you to: 2n helios ip ® use the numeric keypad for dialling common phone numbers use the numeric keypad for dialling a user position use the numeri...

  • Page 53

    53 2n telekomunikace a.S., www.2n.Cz ® none – button pressing does not affect the call setup or active call. Hang up – button pressing terminates the call setup or active call. Dial the following – button pressing initiates dialling of the following user number in the users list. This accelerates th...

  • Page 54

    54 2n telekomunikace a.S., www.2n.Cz ® backlight level – set the keypad and button backlight level. Keyboard mapping the and models are equipped 2n helios ip audio kit ® 2n helios ip video kit ® with eight terminals for up to 16 external buttons or a keypad. The functions can be set for each button ...

  • Page 55: 5.3.5 Buttons

    55 2n telekomunikace a.S., www.2n.Cz ® 5.3.5 buttons assign the / users to the quick dial buttons. By default, all available directory users intercom buttons are assigned to the listed users. A non-assigned button can be used for automation or switch activation, for example. The bulk editing functio...

  • Page 56

    56 2n telekomunikace a.S., www.2n.Cz ® display the list of all potentially available intercom buttons including those that are physically absent. In some intercom models ( , 2n helios ip vario ® 2n helios ip ® ), the button list is divided into 8/5-item groups corresponding to the button verso exten...

  • Page 57: 5.3.6 Display

    57 2n telekomunikace a.S., www.2n.Cz ® 5.3.6 display some models are equipped with a colour lcd display. 2n helios ip vario ® the device state is displayed (call progress, door opening, etc.) and the following modes are available: - display up to 4 selected users from the phonebook in the digital na...

  • Page 58

    58 2n telekomunikace a.S., www.2n.Cz ® language – set the language for the texts to be displayed. Choose one of the seven pre-defined languages: english, spanish, german, french, russian, and . If you do not choose any of the available languages, select italian czech the and create a localisation fi...

  • Page 59

    59 2n telekomunikace a.S., www.2n.Cz ® phonebook search mode – set the phone book searching mode. You can search users either according to the first username characters (prefix only) or an arbitrary incidence of the selected characters in the username (arbitrary incidence). – set the maximum idle ti...

  • Page 60

    60 2n telekomunikace a.S., www.2n.Cz ® to add a user from the phonebook. Press or del to remove a user. The is created by default to which you can directly add users from the main group phonebook. The main group cannot be deleted or renamed. The users are displayed in the order in which they were ad...

  • Page 61

    61 2n telekomunikace a.S., www.2n.Cz ® nametags if you do not like the default graphic appearance of the name tags, load a background of your own to the intercom. Make sure that the image resolution is 320 x 208 pixels. Upload your name tags to the intercom to replace the original name tags. The ori...

  • Page 62

    62 2n telekomunikace a.S., www.2n.Cz ®.

  • Page 63: 5.3.7 Card Reader

    63 2n telekomunikace a.S., www.2n.Cz ® 5.3.7 card reader this menu is available in the and models 2n helios ip vario ® 2n helios ip force ® only. Configure the card reader in the menu. 2n helios ip verso ® extenders the card reader helps you control access to your building effectively using contactl...

  • Page 64

    64 2n telekomunikace a.S., www.2n.Cz ® allowed card types - select one or more card types to be accepted. If no selection is made, all types of supported cards are accepted. Interface mode – enable the wiegand function and set wiegand in/out. The ids of the cards tapped on the internal card reader a...

  • Page 65

    65 2n telekomunikace a.S., www.2n.Cz ® change facility code – set the mode in which the first 8 bits of the 24 card id resent to the wiegand interface are replaced with the value included in the . Facility code facility code value is entered in the decadic number format the parameter is applied only...

  • Page 66: 5.3.8 Digital Inputs

    66 2n telekomunikace a.S., www.2n.Cz ® 5.3.8 digital inputs in this configuration section set the parameters associated with digital inputs and their interconnections with other intercom functions. The digital inputs are available in selected intercom models or where appropriate equipment is install...

  • Page 67

    67 2n telekomunikace a.S., www.2n.Cz ® assigned input – select one (or none) of the logic inputs for the departure button function. Activation of the departure button input activates the selected switch. The activation time and mode are set by the selected switch parameters. – set the active input m...

  • Page 68: 5.3.9 Extenders

    68 2n telekomunikace a.S., www.2n.Cz ® 5.3.9 extenders the intercoms can be enhanced with extending modules 2n helios ip verso ® connected to the intercom basic unit. The following modules are available: five-button module keypad module infopanel module card reader module i/o module wiegand module t...

  • Page 69

    69 2n telekomunikace a.S., www.2n.Cz ® brightness during day - set the led brightness percentage value for the day mode. Brightness during night - set the led brightness percentage value for the night mode . Current brightness - display the current led brightness value automatically selected accordi...

  • Page 70

    70 2n telekomunikace a.S., www.2n.Cz ® basic unit module configuration output 1 maximum power - set the maximum load to be connected to the power output available on the basic unit. When he the output is active, t consumption of the other modules (backlight level, etc.) can be adjusted automatically...

  • Page 71

    71 2n telekomunikace a.S., www.2n.Cz ® keypad module configuration no parameters are available to the public at present. Infopanel module configuration no parameters are available to the public at present..

  • Page 72

    72 2n telekomunikace a.S., www.2n.Cz ® card reader module configuration module name - set the module name for card reader logging purposes. - set the passage direction for the card reader (not specified, in, out) direction for the attendance system purposes. - enable multiple user authentication via...

  • Page 73

    73 2n telekomunikace a.S., www.2n.Cz ® i/o module configuration module name – set the module name for input/output specification in the setoutput, getinput and inputchanged objects in . 2n helios ip automation ® wiegand module configuration the wiegand module is equipped with the input and output , ...

  • Page 74

    74 2n telekomunikace a.S., www.2n.Cz ® module name - set the module name for input/output specification in the setoutput, getinput and inputchanged objects in the 2n helios ® settings. Ip automation direction - set the passage direction for the card reader (not specified, in, out) for the attendance...

  • Page 75

    75 2n telekomunikace a.S., www.2n.Cz ® forward to wiegand output - set the group of wiegand outputs to which all the received codes will be resent . Transmitted code format - set the format for the codes to be transmitted (wiegand 26, 32, 37 and raw). Output wiegand group - assign the output wiegand...

  • Page 76: 5.4 Services

    76 2n telekomunikace a.S., www.2n.Cz ® 5.4 services here is what you can find in this section: 5.4.01 phone 5.4.02 streaming 5.4.03 onvif 5.4.04 e-mail 5.4.05 automation 5.4.06 http api 5.4.07 user sounds 5.4.08 audio test 5.4.09 web server 5.4.10 snmp.

  • Page 77: 5.4.01 Phone

    77 2n telekomunikace a.S., www.2n.Cz ® 5.4.01 phone the phone service is one of the basic functions of the intercom: helps you establish connections with other ip network terminal equipment. The intercoms 2n helios ® support the extended sip and are compatible with and certified by the leading sip p...

  • Page 78

    78 2n telekomunikace a.S., www.2n.Cz ® explanation of ip telephony terms sip – is a phone call signalling transmission (session initiation protocol) protocol used in ip telephony. It is primarily used for setting up, terminating and forwarding calls between two sip devices (the intercom and another ...

  • Page 79

    79 2n telekomunikace a.S., www.2n.Cz ® sip 1 and sip 2 the 2n® helios ip intercoms allow two independent sip accounts (sip 1 and sip 2 tabs) to be configured. Thus, the intercom can be registered under two phone numbers, with two different sip exchanges and so on. Both the sip accounts process incom...

  • Page 80

    80 2n telekomunikace a.S., www.2n.Cz ® use authentication id – enable the use of an alternative id for intercom authentication. If disabled, the phone number defined above is used for authentication. Authentication id – enter the alternative id for authentication. Password – enter the password for a...

  • Page 81

    81 2n telekomunikace a.S., www.2n.Cz ® registration enabled – enable intercom registration with the set sip registrar. Registrar address – set the sip registrar ip address or domain name. Registrar port – set the sip registrar port (typically 5060). Registration expires – define the registration exp...

  • Page 82

    82 2n telekomunikace a.S., www.2n.Cz ® is not applied until the intercom is restarted. The default value is 5060. Prack enabled - enable the prack method for reliable confirmation of sip messages with codes 101 - 199 . Refer enabled - enable call forwarding via the refer method. Send keepalive packe...

  • Page 83

    83 2n telekomunikace a.S., www.2n.Cz ® ring time limit – set the outgoing call setup and ringing time limit after which the calls shall be automatically terminated. If the calls are routed to the gsm network via gsm gateways, your are advised to set a value higher than 20 s. Call time limit – set th...

  • Page 84

    84 2n telekomunikace a.S., www.2n.Cz ® sending mode – define whether it will be possible to send dtmf during a call by pressing 0 through 9, * and # on the intercom numeric keypad. Set the sending mode for incoming/outgoing/all calls. In-band (audio) – enable classic dtmf dual tone sending in the au...

  • Page 85

    85 2n telekomunikace a.S., www.2n.Cz ® video enable/disable the use of video codecs for call setups and set their priorities. Video resolution – set the video resolution for phone calls. Video framerate – set the video frame rate for phone calls. Video bitrate – set the video stream bit rate for pho...

  • Page 86

    86 2n telekomunikace a.S., www.2n.Cz ® maximum packet size – set the size limit for the video rtp packets to be sent. H.264 payload type (1) – set the payload type for video codec h.264 (packetisation mode 1). Set a value from the range of 96 through 127, or 0 to disable this codec type. H.264 paylo...

  • Page 87

    87 2n telekomunikace a.S., www.2n.Cz ® video resolution – set the resolution of the video stream to be sent to 2n® indoor touch. Video framerate – set the framerate of the video stream to be sent to 2n® indoor touch. Video quality – set the quality of the mjpeg video stream to be sent to 2n® indoor ...

  • Page 88: 5.4.02 Streaming

    88 2n telekomunikace a.S., www.2n.Cz ® 5.4.02 streaming the intercoms provide several audio/video streaming methods; refer to 2n helios ip ® the table below: transmission method description jpeg/http static jpeg image transmission. Refer to the jpeg tab below. Mjpeg/http a series of consecutive jpeg...

  • Page 89

    89 2n telekomunikace a.S., www.2n.Cz ® explanation of terms rtp (real-time transport protocol) – is a protocol defining the standard packet format for audio/video transmission via ip networks. Employs 2n helios ip ® this protocol for audio/video streaming. The rtp transport protocol is either udp or...

  • Page 90

    90 2n telekomunikace a.S., www.2n.Cz ® a. B. C. Set the video stream (video codec type, image resolution, frame rate and bit rate) parameters in the section. Video or, use the following rtsp uri and choose a codec type other than the currently set one: rtsp://ip_intercom_address/h264_stream rtsp://i...

  • Page 91

    91 2n telekomunikace a.S., www.2n.Cz ® video resolution – set the default image resolution for rtsp streaming. Video framerate – set the default video frame rate for rtsp streaming. Video bitrate – set the default video bit rate for rtsp streaming. Video quality - set the video compression level (fo...

  • Page 92

    92 2n telekomunikace a.S., www.2n.Cz ® jpeg here configure the simplest way of video streaming: jpeg/http and mjpeg/http. Send the following get address query to download images from the intercom: http://intercom_ip_address/api/camera/snapshot?Width= &height= w h or (for mjpeg, http server push): ht...

  • Page 93

    93 2n telekomunikace a.S., www.2n.Cz ® multicast the intercoms allow you to stream audio signals (from the microphone 2n helios ip ® or another intercom audio input) via rtp packets sent to the multicast address and receive audio streams in the same format and play them via the integrated speaker or...

  • Page 94

    94 2n telekomunikace a.S., www.2n.Cz ® informacast the intercoms support the audio streaming informacast protocol, which 2n helios ip ® helps you set up an audio stream (unicast/multicast rtp/udp encoded with g.711 u-law) between the intercom and an informacast server or any other informacast client...

  • Page 95

    95 2n telekomunikace a.S., www.2n.Cz ® ftp here define access to the ftp(s) server where images from internal/external cameras can be stored in the jpeg format and selected resolution. The image filename includes the image taking date and time. Images are stored on the ftp server either automaticall...

  • Page 96

    96 2n telekomunikace a.S., www.2n.Cz ® - set automatic picture sending to the ftp server at the call upload pictures start or after a preset time period. You can disable automatic sending (automation) and send pictures via . Action.Uploadsnapshottoftp - set the picture sending period in steps (10 se...

  • Page 97: 5.4.03 Onvif

    97 2n telekomunikace a.S., www.2n.Cz ® 5.4.03 onvif list of parameters the intercoms are onvif compatible and fully implement the onvif 2n helios ip ® profile s. Discovery mode – enable the ws-discovery function, which allows the other onvif clients to search a compatible device in the lan. Set the ...

  • Page 98

    98 2n telekomunikace a.S., www.2n.Cz ® functionality is available. Enabled - enables or disables the user account. Name - set the user name for access to onvif. Password - set the password for access to onvif. Access level - e sets the level of user rights for the onvif servic (anonymous, user, oper...

  • Page 99: 5.4.04 E-Mail

    99 2n telekomunikace a.S., www.2n.Cz ® 5.4.04 e-mail to inform the intercom users on all missed and/or successfully completed calls, configure to send an e-mail after every call to the called user. You can 2n helios ip ® compile the e-mail subject and message text of your own. If your intercom is eq...

  • Page 100: 100

    100 2n telekomunikace a.S., www.2n.Cz ® server address – set the smtp server address to which e-mails shall be sent. Server port – specify the smtp server port. Modify the value only if the smtp server setting is substandard. The typical smtp port value is 25. Username – enter a valid username for l...

  • Page 101: 101

    101 2n telekomunikace a.S., www.2n.Cz ® click to send a testing e-mail to the defined address with the aim to test apply & test the functionality of the current e-mail sending setting. Enter the destination e-mail address into the test e-mail address field and press the button. The current e-mail se...

  • Page 102: 102

    102 2n telekomunikace a.S., www.2n.Cz ® a. B. C. D. Send e-mail at – set e-mail sending upon outgoing phone calls. The e-mail is sent when the connection is terminated. The following options are available: any outgoing call - an e-mail will be sent upon every outgoing call. Missed outgoing call - an...

  • Page 103: 103

    103 2n telekomunikace a.S., www.2n.Cz ® attach snapshots – enable sending of an attachment including one or more camera snapshots taken during ringing or calling. Number of snapshots – set the count of snapshots to be attached to the e-mail message. Snapshot resolution – set the snapshot resolution ...

  • Page 104: 104

    104 2n telekomunikace a.S., www.2n.Cz ® 5.4.05 automation the intercom provides highly flexible setting options to satisfy variable 2n helios ip ® user needs. There are situations in which the standard configuration settings (switch or call modes, e.G.) are insufficient and so offers 2n helios ip ® ...

  • Page 105: 105

    105 2n telekomunikace a.S., www.2n.Cz ® 5.4.06 http api 2n helios ip http api ® is an application interface designed for control of selected functions via the . It enables intercoms to be 2n helios ip ® http 2n helios ip ® integrated easily with third party products, such as home automation, securit...

  • Page 106: 106

    106 2n telekomunikace a.S., www.2n.Cz ®.

  • Page 107: 107

    107 2n telekomunikace a.S., www.2n.Cz ® a. B. C. D. E. F. 5.4.07 user sounds the intercoms provide standard signalling of operational statuses by 2n helios ip ® tone sequences; refer to the signalling of operational statuses subsection. If you find the standard sound signalling inconvenient, modify ...

  • Page 108: 108

    108 2n telekomunikace a.S., www.2n.Cz ® list of parameters ringing before answering call – set the sound to be played before answering an incoming call (intercom ring tone). Call busy tone – set the sound to be played when the called user is busy. Call hang-up signalling – set the sound to be played...

  • Page 109: 109

    109 2n telekomunikace a.S., www.2n.Cz ® you can record a sound file using your pc microphone. Press to start the record and press to stop the record. Press to play the sound record. Click to upload save the sound into the intercom..

  • Page 110: 110

    110 2n telekomunikace a.S., www.2n.Cz ® note the sound recording function is not available in the browsers that do not support the webrtc standard (internet explorer, e.G.)..

  • Page 111: 111

    111 2n telekomunikace a.S., www.2n.Cz ® 5.4.08 audio test the intercoms allow you to perform periodical tests of the integrated 2n helios ip ® speaker and microphone. For the test purpose, the integrated speaker generates one or more short beeps. The integrated microphone receives the generated tone...

  • Page 112: 112

    112 2n telekomunikace a.S., www.2n.Cz ® test period – set the test period: daily or weekly. Test start time – set the test starting time in the hh:mm format. We recommend you to set a time at which a low intercom traffic is expected. Test now – push the button to start the test immediately regardles...

  • Page 113: 113

    113 2n telekomunikace a.S., www.2n.Cz ® a. B. C. D. 5.4.09 web server you can configure your intercom using a standard browser which 2n helios ip ® accesses the integrated web server. Use the secured https protocol for communication between the browser and intercom. Having accessed the intercom, ent...

  • Page 114: 114

    114 2n telekomunikace a.S., www.2n.Cz ® password – set the intercom access password. Press to change the password. The 8-character password must include one lower-case letter, one upper-case letter and one digit at least. Http port – set the web server port for http communication. The port setting w...

  • Page 115: 115

    115 2n telekomunikace a.S., www.2n.Cz ® invalid value! No yes active inactive active inactive .. .. .. While translating, modify the value of elements only. Do not modify the values. Id the language name specified by the attribute of the element will language be available in the selections of the we...

  • Page 116: 116

    116 2n telekomunikace a.S., www.2n.Cz ® 5.4.10 snmp the intercoms integrate a remote intercom supervision functionality 2n® helios ip via the snmp. The integrated snmp agent becomes available when the enhanced licence key is added. The intercoms support the snmp version 2c. Integration list of param...

  • Page 117: 117

    117 2n telekomunikace a.S., www.2n.Cz ® ip address - enter up to 4 valid ip addresses for snmp agent access to block access from other addresses. If the field is empty, the device may be accessed from any ip address..

  • Page 118: 118

    118 2n telekomunikace a.S., www.2n.Cz ® 5.5 system here is what you can find in this section: 5.5.1 network 5.5.2 date and time 5.5.3 licence 5.5.4 certificates 5.5.5 auto provisioning 5.5.6 syslog 5.5.7 maintenance.

  • Page 119: 119

    119 2n telekomunikace a.S., www.2n.Cz ® 5.5.1 network as the intercom is connected to the lan, make sure that its ip address 2n helios ip ® has been set correctly or obtained from the lan dhcp server. Configure the ip address and dhcp in the subsection. Network if you use the radius server and 802.1...

  • Page 120: 120

    120 2n telekomunikace a.S., www.2n.Cz ® static ip address – static ip address of the intercom, which is used together with the below mentioned parameters if the parameter is use dhcp server disabled. Network mask – network mask. Default gateway – address of the default gateway, which provides commun...

  • Page 121: 121

    121 2n telekomunikace a.S., www.2n.Cz ® tls authentication enabled – enable authentication of network devices via the 802.1x eap-tls protocol. Do not enable this function if your lan does not support 802.1x. If you do so, the intercom will become inaccessible. Trusted certificate – specify the set o...

  • Page 122: 122

    122 2n telekomunikace a.S., www.2n.Cz ® 5.5.2 date and time if you control validity of phone numbers, lock activation codes and similar by time profiles, make sure that the intercom internal date and time are set correctly. Most models are equipped with a back-up real-time clock to withstand 2n heli...

  • Page 123: 123

    123 2n telekomunikace a.S., www.2n.Cz ® synchronise – push the button to synchronise the intercom time value with your pc time value. Time zone – set the time zone for the installation site to define time shifts and winter/summer time transitions. Time zone rule – if the intercom is installed on a s...

  • Page 124: 124

    124 2n telekomunikace a.S., www.2n.Cz ® 5.5.3 licence some functions are available with a valid licence key only. Refer to the 2n helios ip ® subsection for the list of intercom model differences and function licensing licensing options. List of parameters licence key – enter the valid licence key. ...

  • Page 125: 125

    125 2n telekomunikace a.S., www.2n.Cz ® security licence are available. Enhanced audio – check whether the functions activated by the enhanced audio licence are available. Enhanced video – check whether the functions activated by the enhanced video licence are available. Enhanced integration – check...

  • Page 126: 126

    126 2n telekomunikace a.S., www.2n.Cz ® a. B. C. D. 5.5.4 certificates some network services use the transaction layer security (tls) 2n helios ip ® protocol for communication with other lan devices to prevent third parties from monitoring and/or modifying the communication contents. Unilateral or b...

  • Page 127: 127

    127 2n telekomunikace a.S., www.2n.Cz ® press to load a certificate saved on your pc. Select the certificate (or private key) file in the dialogue window and push . Press to remove a certificate from the load intercom..

  • Page 128: 128

    128 2n telekomunikace a.S., www.2n.Cz ® a. B. C. A. B. C. D. E. F. 5.5.5 auto provisioning the intercoms help you update firmware and configuration manually, 2n helios ip ® or automatically from a storage on a tftp/http server selected by you according to predefined rules. You can configure the tftp...

  • Page 129: 129

    129 2n telekomunikace a.S., www.2n.Cz ® 2n helios ip vario ® with mac address 00-87-12-aa-00-11 downloads the following files from the tftp server: hipv-firmware.Bin hipv-common.Xml hipv-00-87-12-aa-00-11.Xml configuration use the tab to set automatic configuration download from the server configura...

  • Page 130: 130

    130 2n telekomunikace a.S., www.2n.Cz ® file path – set the firmware/configuration filename directory or prefix on the server. The intercom expects the xhipy_firmware.Bin, xhipy-common.Xml and xhipy-macaddr.Xml files, where x is the prefix specified herein and y specifies the intercom model. Use aut...

  • Page 131: 131

    131 2n telekomunikace a.S., www.2n.Cz ® result description pending... Update in progress update succeeded the configuration/firmware update has been successful. With firmware update, the device will be restarted in a few seconds. Firmware is up to date a firmware update attempt reveals that the late...

  • Page 132: 132

    132 2n telekomunikace a.S., www.2n.Cz ® to the acs server. Trusted certificate – set the set of ca certificates for validation of the acs server public certificate. Choose one of three sets, see the certificates subsection. If none is selected, the acs server public certificate is not validated. Use...

  • Page 133: 133

    133 2n telekomunikace a.S., www.2n.Cz ® 5.5.6 syslog the intercoms allow you to send system messages to the syslog server 2n helios ip ® including relevant information on the device states and processes for recording, analysis and audit. It is unncecessary to configure this service for common interc...

  • Page 134: 134

    134 2n telekomunikace a.S., www.2n.Cz ® 5.5.7 maintenance use this menu to maintain your intercom configuration and firmware. You can back up and reset all parameters, update firmware and/or reset default settings here. Back up configuration – back up the complete current configuration of your inter...

  • Page 135: 135

    135 2n telekomunikace a.S., www.2n.Cz ® the intercom has obtained the ip address upon restart, the login window will get displayed automatically..

  • Page 136: 136

    136 2n telekomunikace a.S., www.2n.Cz ® 5.6 used ports service port protocol direction configurable 802.1x - - in/out no dhcp 68 udp in/out no dns 53 tcp/udp in/out no echo (device discovery)* 8002 udp in/out no ftp 21 tcp out no 2n helios ip eye ® 8003 udp out no http 80 tcp in/out yes https 443 tc...

  • Page 137: 137

    137 2n telekomunikace a.S., www.2n.Cz ® 6. Supplementary information zde je přehled toho, co v kapitole naleznete: 6.1 troubleshooting 6.2 directives, laws and regulations 6.3 general instructions and cautions.

  • Page 138: 138

    138 2n telekomunikace a.S., www.2n.Cz ® 6.1 troubleshooting for the most frequently asked questions refer to . Faq.2n.Cz.

  • Page 139: 139

    139 2n telekomunikace a.S., www.2n.Cz ® 6.2 directives, laws and regulations europe 2n helios ip ® conforms to the following directives and regulations: directive 1999/5/ec of the european parliament and of the council, of 9 march 1999 – on radio equipment and telecommunications terminal equipment a...

  • Page 140: 140

    140 2n telekomunikace a.S., www.2n.Cz ® fcc note: this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference in a residential installati...

  • Page 141: 141

    141 2n telekomunikace a.S., www.2n.Cz ® 6.3 general instructions and cautions please read this user manual carefully before using the product. Follow all instructions and recommendations included herein. Any use of the product that is in contradiction with the instructions provided herein may result...

  • Page 142: 142

    142 2n telekomunikace a.S., www.2n.Cz ® electric waste and used battery pack handling do not place used electric devices and battery packs into municipal waste containers. An undue disposal thereof might impair the environment! Deliver your expired electric appliances and battery packs removed from ...

  • Page 143: 143

    143 2n telekomunikace a.S., www.2n.Cz ® 2n telekomunikace a.S. Modřanská 621, 143 01 prague 4, czech republic phone: +420 261 301 500, fax: +420 261 301 599 e-mail: sales@2n.Cz web: www.2n.Cz 1759v2.