EcoQuest Fresh Air Owner's Manual - page 14
14
TROUBLESHOOTING
Indicators of Operation
When the unit is on the LCD display will show the fan setting,
purifier setting, and square footage. If the unit is in sanitizer mode, it
will display SANITIZE and the hours and minutes remaining.
Troubleshooting - What to look for first.
1. I have plugged in the unit, turned “on” the main power switch,
pressed the ON button on the remote (or the unit) and nothing
happens…what's wrong?
• Make sure the power cord is inserted completely into the
receptacle on the back of the unit.
• Make sure the electrical outlet is capable of providing power to
the unit.
• Check the lint screen located at the back of the machine to
ensure that the safety switch activator clip depresses the safety
switch.
• Check to see if the proper fuse is installed and that it is
operational.
2. The fan is operating but the Ecotech Purifier Plate is not
working…what's wrong?
• The unit will diplay a REPLACE PLATE message.
• Check the Ecotech purifier plate for serviceability. If it is
cracked or broken, the purifier plate will require replacement.
Ensure maintenance procedures required for the purifier plate
have been performed according to the "Maintenance" section
of this Owner's Manual. Order new plates from your EcoQuest
Dealer.
• Electrical stainless steel contacts are not contacting the screen
portion of the purifier plate. Unplug and inspect the unit for
any loose connections.
• Do not attempt to disassemble the unit, this will void the
warranty of the product.
3. The Ecotech Purifier Plate is making a noise, has a burning smell,
and/or appears to arc or spark. What is the problem?
• The purifier plate is most likely cracked. The unit will display a
REPLACE PLATE message. Refer to the answers for question # 2,
as it would apply to this question also.