F-SECURE ANTI-VIRUS FOR MICROSOFT EXCHANGE 8.00 - Administrator's Manual - page 244
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10.2 How to Send a Virus Sample to F-Secure
This section covers the following topics for sending a virus sample to
F-Secure Security Lab:
How to package a virus sample
What files to send
How to send a virus sample
In what language should questions and virus descriptions be sent
10.2.1 How to Package a Virus Sample
All files should be sent in ZIP archive only. To package the virus samples
you can download a trial version of WinZip software at
http://www.winzip.com/
. Also a free InfoZIP utility is available at
http://www.info-zip.org/pub/infozip/
.
All ZIP packages should be named using only English letters or/and
numbers. You can use long file names.
To be sure that we receive the ZIP archive protect the ZIP file with the
password infected. Otherwise any malware sample you attempt to send
to us may be removed by an intermediary server as a safety measure.
However password protected (encrypted) archive cannot be scanned and
should be assumed to be safe. You can find more instructions on how to
package a virus sample here:
http://support.f-secure.com/enu/home/virusproblem/samples/
index.shtml
10.2.2 What Should Be Sent
Viruses are not all of the same type, so they cannot all be sent in one
specific way. The following lists what to send according to the virus types:
This section is for advanced users.