Garland XE24 Installation, Operating & Service Instructions - Troubleshooting
Part # 4517125 (09/03)
Page 28
TROUBLESHOOTING
ERROR MESSAGES:
NOTE: WE STRONGLY SUGGEST THAT ANY
INSTALLATION, MAINTENANCE AND REPAIRS
SHOULD BE PERFORMED BY YOUR LOCAL
GARLAND AUTHORIZED SERVICE AGENCY.
PROBE ERROR:
...occurs when the probe is open or not connected. The
control will turn the heat off. If the fault is in the platen
the grill can still be used with recipes that do not call
from the platen. If the grill probe is opened the grill will
not operate. The corresponding tri-color LED will turn
red indicating which element is in error. Programming
is allowed during this time.
PLATEN DOWN ERROR:
...occurs if the platen does not reach the proper position
in 40 seconds or fails to move during this time. There is
an audio alarm with this message.
To cancel the message, press .
PLATEN UP ERROR:
...occurs if the platen is below the lower limit and does
not move for 40 seconds.
To cancel the audio alarm press .
HEATING ERROR:
...occurs when the controller does not detect a proper
temperature response over a six minute period. The
corresponding tri-color LED will turn red indicates
which element is in error.
COMM ERROR:
...occurs when there is no communication between the
control board and the motor board.
Press to reset the message and silence the beep.
MOTOR OVER CURRENT:
...displayed when the platen has been mechanically
resisted. The platen will stop and move to the lower
limit. Press the GREEN/CANCEL button to eliminate
this display.
MOTOR ERROR:
...occurs when the platen is going up or down and does
not get 5 encoder counts in 1 second when the platen is
below the lower limit moving down or above the lower
limit going up. At this message the display will flash and
there will be an audio alarm. To cancel the message the
power switch must be recycled.
CLEAR OBSTRUCTION
...occurs when the movement of the upper platen has
been mechanically or physically resisted, or the platen
control motor is inoperative. Press Green and Black
buttons to resume.
FAULTY ELEMENT
...occurs when the controller does not detect a proper
temperature response. The corresponding tri-color LED
will turn red indicating which element is in error.