Kuppersbusch EKV 6500 Instruction Manual - page 15
The coffee is delivered too quickly.
•
The coffee is ground too coarsely.
•
Turn the grinding adjustment knob one
click anticlockwise towards "1" while the
coffee mill is in operation (fig. 14).
Avoid turning the grinding adjustment knob
excessively otherwise when you select 2
cups, the coffee may be delivered a drop at
a time.
The effect is only visible after delivering two
coffees.
PROBLEM
POSSIBLE CAUSE
REMEDY
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
The coffee is not hot
•
The cups were not preheated.
•
The brewing unit has cooled down because
2/3 minutes have elapsed since the last cof-
fee was made.
•
The temperature set is too low.
•
Warm the cups by rinsing them with hot
water.
•
Before making coffee, heat the infuser by
pressing the icon (C5).
•
Change the set temperature (see paragraph
"Changing coffee temperature").
The coffee is not creamy enough
•
The coffee is ground too coarsely.
•
Wrong type of coffee
•
Turn the grinding adjustment knob one
click anticlockwise towards "1" while the
coffee mill is in operation (fig. 14).
•
Use a type of coffee for espresso coffee
makers.
The coffee is delivered too slowly or a drop at
a time.
•
The coffee is ground too finely.
•
Turn the grinding adjustment knob one
click clockwise towards "7" while the coffee
mill is in operation (fig. 14).
Continue one click at a time until coffee de-
livery is satisfactory.
The effect is only visible after delivering two
coffees.
The milk contains bubbles or squirts out of the
milk spout.
•
The milk is not cold enough or is not semi-
skimmed.
•
The frothed milk regulator is incorrectly ad-
justed.
•
The milk container lid is dirty.
•
You should ideally use skimmed or semi-
skimmed milk at refrigerator temperature
(about 5°C). If the result is still disappoin-
ting, try another brand of milk.
•
Move the frothed milk regulator slightly to-
wards the word "CAFFELATTE" (see section
"Making cappuccino").
•
Clean the milk container lid as described in
the section "Cleaning the milk container".
The milk does not come out of the milk spout
(B5).
•
The intake tube is not inserted or is inserted
incorrectly.
•
Insert the intake tube (B4) in the rubber wa-
sher in the milk container lid (fig. 24).
The milk is not well frothed.
•
The milk container lid is dirty.
•
The frothed milk regulator is not positioned
correctly.
•
Clean the milk container lid as described in
the section "Cleaning the milk container".
•
Adjust following the instructions in the sec-
tion "Making cappuccino".
Coffee does not come out of one of the
spouts.
•
The spouts are blocked
•
Clean the spouts with a toothpick (fig. 27).
The coffee does not come out of the spouts,
but from around the service door (A2).
•
The holes in the spouts are clogged with
dry coffee dust.
•
The coffee guide (A3) inside the service
door is blocked and cannot swing.
•
If necessary, remove coffee deposits with a
toothpick, sponge or stiff bristled kitchen
brush (fig. 27-29).
•
Thoroughly clean the coffee guide (A3),
particularly near the hinges.
Water comes out of the spouts instead of cof-
fee
•
The pre-ground coffee may be blocked in
the funnel (A17).
•
Clean the funnel (A17) with a wooden or
plastic fork, clean the inside of the machine.
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