LabStyle Dario User Manual - page 48

Chapter 6 - TROUBLESHOOTING

Troubleshooting

44

Message Content

possible Cause / Recommended action

Please ensure that there are no volume 

limitations in the device settings. For more 

instructions, visit:

http://www.mydario.com/support/

Smart device volume setting 

inappropriately.

Check the following settings in your 

mobile device:

1. Make sure that 

Mono audio is set to 

off: 

· Verify that Mono audio is set to off.

2. Adjust the audio balance: 

·

Settings

 > 

General

 > 

accessibility

 > 

Hearing

· The audio volume balance must be set 

in the middle between L and R.

3. Make sure that your Ringer and Alerts 

volume is set to the maximum:

·

Settings

 > 

Sounds

· Look at the RINGER aND aLERTS 

section and make sure that it is set to 

the maximum volume (all the way to 

the right).

4. Allow Dario™ to use your microphone:

·

Settings

 > 

privacy

 > 

Microphone

· Make sure that the Dario™ app is set to 

on (green).

5. Make sure that your music volume is 

set to the maximum:

·

Settings

 > 

Music 

> 

Volume Limit 

· Make sure that it is set to the maximum 

volume (all the way to the right).

Insufficient blood detected, try again with 

a new strip

Not enough blood on the strip.

Repeat the measurement with a new strip.

The Strip is used, please insert a new strip A strip was used more than once.

Perform a new measurement with a new 

strip