1 c ontents ordering replacement supplies ............................................................... 2 loading print media .................................................................................... 3 print media ............................................................................
2 o rdering replacement supplies how to order • consult the dealer where you purchased your printer. • consult an oki data authorized sales or service dealer. (call 1-800-oki-data [1-800-654-3282] for the nearest authorized sales and service location. Have your zip code ready.) • u.S., puerto rico, ...
3 l oading print media 3. Fan the media and load it. Be sure to keep the media below the paper full mark. 4. Push the tray back into the printer. Loading media: trays 1, 2, & 3 1. Pull the tray out. 2. If necessary, adjust the media guides and rear media stopper for the size media you are using..
4 4. Adjust the guides for the media you are using. 5. Place the media on the tray. ! Place letterhead stationery with the letterhead face up, nosed into the printer. Place labels face up with the top of the sheet nosed into the printer. L oading print media (cont.) loading media: multi-purpose tray...
5 p rint media standard paper ! If you experience curling when printing a file in duplex mode, switch to 28-lb. Us bond paper. Sizes • letter, executive • legal-14, legal-13.5, legal-13 • a4, a5, a6, b4, b5 • custom (must be defined in the printer driver; width range 3 to 8.5 inches [76 to 216 mm], ...
6 p rint media (cont.) sizes • letter, a4 feed paths • tray 1 • multi-purpose tray exit path • rear only for individual print jobs make the following settings in the printer driver as you print the job: • source = tray 1 or mp tray • size = letter or a4 • type = transparency • postscript driver only...
7 p rint media (cont.) making labels the default if the mp tray will normally be loaded with labels, set the printer menu as follows (see page 10): • mp tray papersize = letter or a4 • mp tray mediatype = heavy (label1) or ultra heavy (label2) labels ! Load labels with print side up, top nosed into ...
8 for individual print jobs make the following settings in the printer driver as you print the job: • source = mp tray • size = letter, executive, legal-14, legal-13.5, legal-13, a4, a5, a6, b4, b5, custom (must be defined in the printer driver) • type = medium heavy making thick paper the default i...
9 c hanging default media settings media weight settings setting media weight light 16 lb. (62 g/m 2 ) medium light 17-19 lb. (63-73 g/m 2 ) medium (default) 20-24 lb. (74-92 g/m 2 ) medium heavy 25-27 lb. (93-103 g/m 2 ) heavy 28-32 lb. (104-122 g/m 2 ) ultra heavy 33-54 lb. (123-200 g/m 2 ) changi...
10 other special media first set the media size □ press menu repeatedly until media menu appears on the display. □ press item repeatedly until mp tray papersize appears on the display. □ press value (+ or -) repeatedly until the desired setting appears on the second line of the display. □ press sele...
11 secure print to print a confidential document 1. Press menu. Print jobs menu appears on the display. 2. Press select and enter your personal id number (pin) using the control panel buttons. Select job all jobs appears on the display. 3. Press value + repeatedly until the name of the job you wish ...
12 4. Check the color of the center circle in the printout against the surrounding circles: • if the center circle matches the circles labeled 00, the color balance is okay. Skip to step 9. • if the center circle does not match circle 00, determine which surrounding circle the center circle most clo...
13 w alk-up functions (cont.) print the menumap to print out a list of the current menu settings: 1. Press menu repeatedly until information menu appears on the display. 2. Press item (+ or -). Print menu map appears on the display. 3. Press select. The menumap prints and the printer goes back on li...
14 w alk-up functions (cont.) disabling/enabling power save ! The default setting for power save is enabled. 1. Press menu repeatedly until maintenance menu appears on the display. 2. Press item (+ or -) repeatedly until power save appears on the display. 3. Press value + to toggle the setting betwe...
15 control panel buttons menu button printer on line or off line press to enter the menu mode. Menu mode press to advance to the next the category in the menu. Press and hold for 2 seconds or longer to go back to the previous category. Password (pin) mode press to enter a zero in the password. On li...
16 value + [2] button menu mode press to advance to the next value for an item in the menu. Press and hold to advance through the values at a rapid rate. Password (pin) mode press to enter the number 2 in the password. Value - [6] button menu mode press to advance to go back to the previous value fo...
17 control panel lights ready light on the printer is on line. Off the printer is off line. Blinking the printer is receiving data. Attention light on warning: the printer needs attention, but can continue to operate. The display message indicates the nature of the problem: e.G., toner low , change ...
18 c learing paper jams 4. Close the front cover. Paper feed jam open front cover 380: paper jam 1. Open the front cover. 2. Swing down the paper feed guide. 3. Pull out the jammed sheet..
19 3. Remove any paper trapped in the path. 4. Replace the drum/toner cradle. 5. Close the cover. Transport jam open upper cover 381: paper jam 1. Push up on the handle and lift the cover. 2. Lift out the drum/toner cradle. C learing paper jams (cont.).
20 b. Pull the fuser roller release lever ( 1) toward the front of the printer. C. Pull out the jammed sheet. ! It may be necessary to remove the fuser to get to the sheet: push back on the blue lock levers at either end of the fuser and lift it out. After the sheet is removed, lower the fuser back ...
21 mp tray jam check mp tray 391: paper jam 1. Pull up the top cover handle, lift the cover and remove the jammed paper. 2. Close the top cover. Tray x jam check tray 1 390: paper jam 1. Pull out the tray. 2. Remove the jammed paper. 3. Push the tray back in. C learing paper jams (cont.).
22 4. Push the duplex unit back into the printer. 5. Close the front cover. Duplex reversal jam check duplex 370: paper jam 1. Open the front cover. 2. Grasp the duplex unit handles (blue squares) and pull the unit out as far as it will go. 3. Remove the jammed paper from the duplex unit. C learing ...
23 3. Lift the duplex cover and remove the jammed paper. 4. Lower the duplex cover and push the duplex unit back into the printer. 5. Close the front cover. Duplex input jam check duplex 371: paper jam 1. Open the front cover. 2. Grasp the duplex unit handles (blue squares) and pull the unit out as ...
24 4. Push the duplex unit back into the printer. 5. Close the front cover. Duplex misfeed jam check duplex 372: paper jam 1. Open the front cover. 2. Grasp the duplex unit handles and pull the unit out. 3. Locate the jammed paper and remove it. C learing paper jams (cont.).
25 c hanging toner cartridges toner cartridge order #s: • black = 41304208 • cyan = 41304207 • magenta = 41304206 • yellow = 41304205 when the toner empty message appears on the display, it’s time to replace the toner cartridge, e.G.: install new toner 413: black toner empty 1. Turn the printer off....
26 caution! Be sure to push the lock lever all the way back. If it is not pushed back and you close the cover, the lever could damage the led printhead. 10. Use the led lens cleaner supplied with the toner to wipe clean the led head. 11. Close the cover. 12. Turn the printer back on. Important! Afte...
27 error messages some of the more common error messages appear below. For a complete list of error messages, see “error display messages” under problem solving in the on-line c7000 series desktop user’s guide. Xxxx toner low meaning appears on the second line of the display to indicate that color x...
28 remove the paper 470: finisher stacker full meaning the rear output tray is full. What to do remove the stack of printed sheets from the rear output tray. Remove the paper nnn: tray x unsuitable size meaning the paper in tray x is not a size that can be fed through the tray. What to do replace th...
29 disk file system is full meaning the printer’s internal hard drive is full. What to do either print out or delete some of the files on the printer’s hard drive (see page 11). ! You can also use the oki storage device manager utility to clean up the printer’s hard disk drive. See “oki storage devi...
30 • see our multilingual web site: http://www.Okidata.Com • consult the store where you purchased your printer. • call 1-800-oki-data (1-800-654-3282) 24 hours a day, 7 days a week. S ervice & support record your printer’s serial number here: _____________________________.