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Q-See QC-SERIES User Manual
Summary of QC-SERIES
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Qc series ip cameras user manual.
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2 3 © 2011-2013 q-see. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approva...
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Table of contents 1. Mounting cameras 6 additional considerations 7 2. Connecting ip cameras 8 2.1 what are ip cameras? 8 2.2 connecting an ip camera 9 locally connecting to an nvr 9 cameras connected through a network 10 2.3 adding and removing cameras in your system 12 local cameras 12 cameras on ...
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6 7 mounting cameras chapter 1 when installing your camera, it is important to select a proper site not only for field of view, but for other considerations as well: distance from viewing/recording device. The further the camera is from the nvr or power source, the higher the chances of signal degra...
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8 9 2.1 what are ip cameras? Internet protocol (ip) or network cameras differ from conventional video cameras in that each is a stand-alone device with a built-in processor of its own. Rather than being processed and encoded on the recorder, the video is instead processed and encoded on the camera i...
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10 11 using the power over ethernet block your nvr’s poe block will power up to four cameras while receiving their video signals. This is the primary and preferred method to connect cameras to your nvr. This feature cannot be expanded through use of a network switch. These ports are also not to be u...
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12 13 picture 2-6 picture 2-7 remote device filter none ip search manual add add cancel 2 ip address port device id manufacturer type 1 10.1.1.65 1 yzc2oc061966 private ipc-hfw210 2 10.1.1.67 2 yzcau192012 private ipc-hfw321 2.3 adding and removing cameras in your system local cameras once you have ...
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14 15 picture 2-10 remote device filter none delete manual add ip search add ok cancel 4 ip address port device id manufacturer type 1 10.1.1.65 port 1 yzc2oc061966 private ipc 2 10.1.1.67 port 2 yzcau192012 private ipc 3 10.1.1.68 port 4 tc2fw25600095 private ipc 4 196.219.8.50 4000 private channel...
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16 17 2.4 connecting your camera to a remote network as was mentioned in the previous section, cameras connected to the same network router as the nvr can be discovered by that system and added. Cameras on a different network require additional steps to be connected to an nvr, and these same steps a...
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18 19 picture 2-15 picture 2-16 picture 2-17 obtaining ip information using a mac the easiest method for locating the router’s gateway address for macintosh is through the computer’s network window. Step 1. Click on the system preferences icon at the bottom of the macintosh’s screen. Step 2. Click o...
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20 21 picture 2-22 the default username and password are admin and admin. It is recommended for security reasons that you change the password before you add the device to your nvr. See section 3.6 for instructions on modifying the password on your camera. Internet explorer users may be asked to down...
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22 23 2.5 troubleshooting network connections opening ports the most common factor causing network connection issues is for communication between the device and a device outside the network to be blocked. The router’s built-in-firewall is designed to keep malicious users and software out of the netw...
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24 25 picture 2-28 option 3: opening ports using dmz on 2wire routers 2wire brand routers are currently the exclusive router used for at&t’s uverse and other internet servers. Their configuration protocols are different enough that you should follow these instructions rather than the generic router ...
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26 27 issues with dhcp as long as you are connecting your camera to a router with dhcp enabled, you should not have an issue connecting to your camera. The majority of routers do have the dhcp feature, but some users disable this feature and manually assign ip addresses to the devices on their netwo...
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28 29 step 5. Click on check now to detect how many routers are in the network. Picture 2-35 picture 2-36 step 6. If there is only one router detected, and you are using upnp, then you will need to turn off that setting and attempt to connect using dmz as described in section 1.2 opening ports. If y...
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30 31 configuring activex accessing your nvr using internet explorer is generally as simple as using an interactive website. Some users may need to configure microsoft’s built-in activex controls prior to logging into their camera in order to ensure smooth operation. Activex is built into internet e...
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32 33 step 12. Pull down the “reset to:” menu button and select low picture 2-43 step 13. Click the reset button step 14. Click “yes” when asked, “are you sure you want to change the setting for this zone?” step 15. Click ok step 16. Click apply step 17. Click ok step 18. Close internet explorer ope...
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34 35 microsoft office outlook 2007 sticky notes all programs devices and printers default programs help and support shut down itunes adobe acrobat uac picture 2-51 picture 2-52 picture 2-49 picture 2-50 step 6. Uncheck the box next to “use user account control (uac) to help protect your computer.” st...
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36 37 picture 2-55 picture 2-56 picture 2-57 macintosh computers in addition to retrieving the dns info from the router, macintosh users can get it from the computer’s network window. Step 1. Click on the system preferences icon at the bottom of the macintosh’s screen. Step 2. Click on the network i...
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38 39 picture 2-59 step 3. Once the camera has opened. Click on the network tab on the left and then on the tcp/ip option. Step 4. Enter the dns number step 5. Click save. 2.7 dynamic domain name service (ddns) this is an optional step which allows you to take advantage of dynamic domain name servic...
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40 41 the web service app allows you to access your camera with only a web browser. You connect with the camera by entering its address into the browser just like any other web page. As was explained in the previous chapter, if you are on the same network as the camera, then enter the local ip addre...
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42 43 3.2 setup the options available in this tab are divided into several sections dedicated to the camera itself, the network connection, event monitoring, direct recording to an ftp server, system maintenance and history. Each of these sections will incude one or more submenus to allow you comple...
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44 45 3.3 network the settings available in this menu govern how the camera connects to the outside world. Many of these features are exactly like the same functions on the nvr. Tcp/ip like your nvr - and every other divice connected to your network router - the ip camera has an internet protocol, o...
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46 47 smtp (e-mail) the camera can send out its own e-mail alerts - with snapshot attachments. If the camera is connected remotely to an nvr, these e-mails will be in addition to those that the nvr creates. The camera’s e-mail address should therefore be different than that used for the nvr to avoid...
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48 49 picture 3-13 click on the setup button next to area to turn off motion detection in certain areas, such as roads, a flag or trees that move in the wind to avoid false alarms. Clicking on a square in the grid, or clicking and dragging across multiple areas will remove the blue mask and deactiva...
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50 51 picture 3-16 picture 3-17 picture 3-18 file destination path unlike an nvr, the camera does not contain a hard drive on which to record its files. The default method is to use an ftp (file transfer protocol) site to store the recorded files for later access. An ftp site is the equivalent of an...
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52 53 picture 3-21 account this window shows all the available user accounts. There are three pre-configured accounts available with different authority levels. The admin account has full privileges to view or change the camera’s settings, while the 666666 user account can only view the camera’s liv...
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55 54 picture 3-23 you can also have the camera alert you of any events that occur while you’re monitoring it. Select an audio file from your computer to serve as the alarm tone. Logout clicking this tab will log you out of the camera and return you to the login window. Alarm the alarm window contai...
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56 57 picture 4-3 installing smart pss on a macintosh smart pss can be either installed from the included cd or downloaded from our support site, q-see.Com/support. The download will be in the form of a .Zip file which your computer should automatically decompress. On the cd, it will be located in t...
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58 59 for systems that are not connected to the same network as the computer you are running smart pss on, you must use the manual add button. You’ll need to manually add the information needed for the program to connect to the item. Title - name the device to make it easy to identify from the other...
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60 61 picture 4-10 home page all of smart pss’ functions are accessed through its main window which is referred to as the home page. The functions are divided into three areas; basic, extension and setting. The first area, basic, is where you’ll find the live viewing, search and playback, and alarm ...
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62 63 shortcut menu right-clicking on any camera’s screen view will open up the shortcut menu. This is a different menu than that which appears on screen in the dvr. This menu includes the same controls that are available in the information bar that appears above the screen view along with addition ...
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64 65 picture 4-15 1 2 9 8 3 7 6 5 4 1 device list choose which camera(s) you wish to search 2 snapshot/ record bar lists recorded files. Files can be downloaded to your computer take snapshot (saved to computer’s hard drive) closes channel 3 calendar shows which days have video records 4 download m...
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66 67 alarm manager this window contains the logs of alarm events that have occurred. They can be filtered by level of severity if you included that when creating your alarm scheme. If events are happening at a rapid pace, check the stop refresh box to “freeze” the list. Clicking display overlay win...
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68 69 audio/video this window contains three tabs which allow you to control the settings for the video streams, snapshot quality and quantity along with privacy masks and on-screen display. Audio video stream - this tab allows you to make settings to optimize the video stream from each camera. This...
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70 71 picture 4-24 can also add and manage users with access to that recorder. If you are connected to an nvr, you may also add remote ip cameras to your system using the remote setting sub-menu. Note that qc systems do not make use of the serial interface. The auto maintenance option is to allow th...
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73 72 tv wall if you have a multi-screen video, or other large format display connected to your computer, you can export your camera views instead of being contrained to a single computer monitor. Picture 4-27 picture 4-28 the operation of your video wall will follow the same process used to set up ...
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74 75 picture 5-4 step 5. You will need to enter certain details in order to access your camera. You will most likely want to set up two methods to connect to your system - one for when you’re on the same network (ie; within the same building as the camera and able to connect wirelessly to your netw...
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76 77 playback: this is not available when monitoring a camera. Event list: when you set up push config (below) to notify you of events such as motion detection, camera masking (video blind) or a local alarm triggered at the dvr itself, qc view will keep a log of these events which can be reviewed i...
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78 79 picture 5-11 picture 5-12 step 3. A connection to our demonstration system is already pre- loaded on the application. You can remove this from your list at any time, but it offers an easy option to get the feel of how to use the program. Step 4. Click on add to begin the process of configuring...
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80 81 alarm push: this window provides you a check list allowing you to indicate which cameras will alert you based on motion detection, camera masking, or a local alarm triggered at the dvr itself. When alarm push is activated, you will receive alerts on your mobile device even when you’re not curr...
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82 83 step 8. Click on the dmss icon to launch the program. If this is your first time using this application on your phone, you will be presented with the login screen shown in picture 5-16 . Step 9. Enter the following details: address: enter the server ip (your public ip ) port: 37777. User id: a...
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84 85 5.4 symbian qc-series ip cameras can be configured to be remotely monitered by a phone running the 3rd and 5th editions of the symbian os through the use of the dmss software included on the disk that came with your camera or available via download from www.Q-see.Com/support if you are downloa...
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86 87 step 7. Once you’ve selected your camera, it will display along with a list of selections. Camera - go back to the camera selection window. Ptz - display/hide ptz controls. This is not functional with your camera. Full - switch to full-screen display (no controls). Clicking on the phone’s scro...
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88 89 picture 5-27 picture 5-28 picture 5-29 step 4. After the program is installed, you can launch it from the programs menu. Step 5. Upon launch, you will be presented with a login window. Enter the following details: address: enter the server ip (your public ip ) port: 37777. User id: admin (by d...
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90 digital peripheral solutions, inc. 8015 e. Crystal drive anaheim, ca 92807 q-see is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all...