Zebra RW 420 Installation And User Manual - page 21
UMAN-RW4RP-103 • EN-27
Flashing
Data transfer in
process
n/a
Blank Screen
n/a
Battery voltage too
low to turn printer
on or no application
loaded
1
Troubleshooting Topics
1. No power:
• Check that battery is installed properly.
• Recharge or replace battery as necessary.
• If the battery voltage is outside of the range at which the
printer will turn on and the AC Adapter is plugged into printer,
the printer will not turn on. The battery will start to charge,
but the user will have no indication that the battery is charging.
When the battery reaches a valid operating voltage range, the
printer will still not turn on unless the user manually turns it on,
or unplugs and re-plugs the charge cable.
2. AC Adapter is plugged in and the battery icon is alternately
flashing
and
.
• Indicates that the battery is out of its safe charging temperature
range. Charging will resume when the battery reaches a safe
charging temperature.
3. Media does not feed:
• Be sure printhead is closed and latched.
• Check media support components for any binding.
• If unit is equipped with label presence sensor, ensure the most
recently printed label is removed.
• Ensure label sensor is not blocked.
4. Poor or faded print or low battery icon (
) flashing:
• Clean printhead.
• Check battery pack. Recharge or replace as necessary.
Always dispose of used battery packs properly. Refer to Appendix E for
more information.
• Check quality of media.
5. Partial/missing print:
• Load media improperly.
• Clean printhead.
• Ensure printhead is properly closed and latched.