F-SECURE ANTI-VIRUS FOR MICROSOFT EXCHANGE 6.62 - Administrator's Manual - page 375
CHAPTER D
375
Troubleshooting
D.1
Overview
If you have a problem that is not covered in here, see “
392.
D.2
Starting and Stopping
If you ever need to start or stop F-Secure Anti-Virus for Microsoft
Exchange, you can do it in the following ways:
Open the Services applet from the Administrative tools folder in
the Windows Control Panel and select F-Secure Anti-Virus for
Microsoft Exchange. To stop F-Secure Anti-Virus for Microsoft
Exchange, click
Stop
. To start the service, click
Start
.
Open the F-Secure Anti-Virus for Microsoft Exchange Web
Console and select the F-Secure Anti-Virus for Microsoft
Exchange tab. Select the Summary page and click
Start
to
activate F-Secure Anti-Virus for Microsoft Exchange. Click
Stop
to stop it.
From the command line - enter NET STOP FSAVAG4MSE to the
command line to stop the service, and NET START FSAVAG4MSE to
start the service.
D.3
Viewing the Log File
F-Secure Anti-Virus for Microsoft Exchange uses the log file Logfile.log
that is maintained by F-Secure Management Agent and contains all alerts
generated by F-Secure components installed on the host. Logfile.log can
be found on all hosts running F-Secure Management Agent. You can view
the Logfile.log with any text editor, for example Windows Notepad. Open
the logfile.log from F-Secure Settings and Statistics / F-Secure
Management Agent properties / Show log file, or from the Home page of
F-Secure Anti-Virus for Microsoft Exchange Web Console by clicking
Show F-Secure Log
.