F-SECURE ANTI-VIRUS FOR MICROSOFT EXCHANGE 6.62 - Administrator's Manual - page 378
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Scanner Server. If you have entered a wrong keycode, the installation
did not install all the components required for F-Secure Anti-Virus for
Microsoft Exchange.
2.
A service or process may not be running on F-Secure Content
Scanner Server. Make sure that all processes and services of
F-Secure Content Scanner Server have started. Check the Services
in Windows Control Panel. The following services should be started:
F-Secure Content Scanner Server
F-Secure Management Agent
F-Secure Network Request Broker
Check the Task Manager. The following processes should be running:
If any of these processes are not started, uninstall and reinstall the
F-Secure Anti-Virus Content Scanner Server.
Checking F-Secure Anti-Virus for Microsoft Exchange Web
Console
Problem:
I cannot open or access F-Secure Anti-Virus for Microsoft Exchange Web
Console.
Solution:
1.
Make sure that F-Secure Web Console daemon has started and is
running. Check the Services in Windows Control Panel. The following
service should be started:
F-Secure Web Console Daemon
fsmb32.exe
fsma32.exe
fsavsd.exe
fih32.exe
fsdbuh.exe
fch32.exe
fnrb32.exe
fameh32.exe