NorthStar 951X Installation Manual - Limited Warranty Policy

Limited warranty policy

Northstar Technologies, a division of BSC, Inc., warrants the Northstar 

951/952 to be free from defects in materials and workmanship for a 

period of two (2) years. This warranty applies to the original purchaser 

and to any subsequent owner during the warranty period, which begins 

on the date of shipment of the unit, F.O.B. Acton, Massachusetts, to an 

authorized Northstar dealer. 

Systems may not be returned to Northstar without a Returned Materials 

Authorization (RMA) number. Call the Northstar dealer or Northstar for 

instructions.

During the unit’s warranty period, Northstar will repair or replace, at its 

option, any part of the unit it finds to be defective due to faulty mate-

rial(s) or workmanship. All such repairs and/or replacements will be 

promptly performed by Northstar free-of-charge to the owner, excluding 

freight costs incurred in shipping to the factory. Return shipments from 

Northstar to points within the United States are made via ground trans-

portation, freight prepaid. Special shipping charges (overnight, two-day, 

and so on) are the responsibility of the owner.

To be covered by this warranty, the Northstar equipment must have been 

in normal use. This warranty does not apply to units with defects caused 

by improper installation, physical damage, abuse, tampering, lightning or 

other abnormal electrical discharge, or to units with defaced or altered 

serial numbers, or to units repaired by unauthorized persons or repaired 

in a manner that violates Northstar’s recommended service procedures.

All repairs and/or replacements made under this warranty must be per-

formed at Northstar’s facilities in Acton, Massachusetts. Performance of 

warranty work elsewhere will not be authorized, and Northstar will not 

pay for any charges for such work. Northstar will not be responsible for 

payment of any charges imposed by a Northstar dealer or other party for 

services requested by and/or performed for a unit’s owner in connection 

with this warranty. Such services might include removal of the unit from 

a vessel, inspection, packaging, handling, reinstallation, and the like. 

Northstar Technologies assumes no responsibility for any consequential 

losses of any nature with respect to any of its products or services sold, 

rendered, or delivered. The foregoing is the only warranty expressed or 

implied. No other warranty exists.