Oce im2330 Printing Manual - page 362

10 Troubleshooting

360    Printer Driver Errors

Cannot Print a Job as Expected Using PS Printer Driver

Problem Description

When printing with the PS3 printer driver from the application that creates the PostScript code 

for printing such as Adobe Acrobat, the following print options may not work correctly.

y

Manual Scale

y

Print Paper Size

y

Paper Type

y

User Front Cover

y

User Back Cover

y

Interleave Pages

y

Insert Pages

y

Booklet

y

Multiple Pages per Sheet

y

All options in the Effect tab

y

All options in the Image Quality tab

Corrective Action

Disable “Use PostScript Passthrough” in the PostScript Settings dialog box and print a docu-

ment.

Cannot Change Settings on Fonts Tab and Configuration Tab

Problem Description

The Fonts tab and Configuration tab are grayed out and they cannot be modified.

Corrective Action

Users who do not have the privilege to change the printer driver setting cannot change the 

options in the Fonts tab and Configuration tab.  Please log in with Administrator or Power User.

Cannot Print Properly by AppleTalk Printing

Problem Description

y

Texts will be printed as the stripe lines when printing the email message.

y

Some texts are not printed.

y

A web page is not printed although the print job is sent to the equipment when printing from 

a browser.

Corrective Action

If the above errors occur by AppleTalk printing, please use LPR printing.