QMS 1660 Operation - page 75
Printer Problem
Checklist
6-19
Troubleshooting
No
n
Is the power cord plugged into both the power outlet and
the printer?
n
Is the printer power switch in the On (
l
) position?
n
Is the power outlet working?
n
Does the line voltage from the power outlet match the
printer's power requirements? See appendix B, “Techni-
cal Specifications,” of the
Reference
.
2
Can you print a status page? (This option is located in the Admin-
istration/Special Pages menu.)
Yes
n
Go to question 3.
No
n
Is the printer off line before you try to enter the menu? It
should be.
n
Does the paper cassette or tray have paper? If it is out of
paper, the message
PUT
SIZE
PAPER IN
INPUTBIN
is displayed in the control panel message window and
the Error indicator is lit.
n
Does the message
TONER OUT
appear in the message
window? If the Administration/Engine/Toner Out Act.
option is set to Stop, you can’t print when the
TONER
OUT
message displays. Do one of the following:
-
Replace the toner cartridge.
-
Redistribute the toner in the cartridge, and then set
the Administration/Engine/Toner Out Act. option to
Continue (and order another toner cartridge). While
print quality will deteriorate, the printer will continue
to print about 100 more pages with the toner remain-
ing in the cartridge.