QMS 1660 Operation - page 77
Printer Problem
Checklist
6-21
Troubleshooting
n
Reconfigure the port for the emulation in which you’re trying
to print. See chapter 4, “Printer Configuration,” in the
Refer-
ence
for instructions, or use the PS Executive Series Utilities
to change modes.
n
If a PostScript document prints PostScript statements while
the printer is in ESP mode, decrease the ESP timeout
through PS Executive Utilities or through the configuration
menu (Administration/Communications/Timeouts/ESP
Timeout menu.
n
If ASCII or text files won’t print, make sure the Administration/
Emulations/ESP Default menu is set to PCL5, the factory
default.
n
If you continue to have problems with the ESP mode select-
ing printer language, contact your QMS vendor.
IBM PC and Compatible Computer Checklist
If you’re experiencing printing problems not related to print quality,
check the following:
n
Does your application setup match the printer interface settings?
n
Have you set up your printer port in your AUTOEXEC.BAT file
and installed a PostScript driver within your application? (Refer to
your DOS and application documentation.)
n
If you’re using a serial interface, are you having a protocol
problem? Set the printer to DTR/DSR protocol. If that doesn’t
work, check your serial interface cable. (See the “Cable Pinouts”
section of appendix B, “Technical Specifications,” in the
Reference
for information on cable pinouts. You may also want to
try setting the printer to XON/XOFF protocol.)
n
Is your application PostScript compatible? (Check the application
manual.)