QMS 1660 Operation - page 83
Hard Disk
Problems
6-27
Troubleshooting
n
Are the PROMs installed in the correct sockets?
n
Are the PROMs installed correctly? They must be installed with
their notched corners at the notched corners of the sockets).
n
See chapter 6, “Printer Options,” of the
Reference
manual for
complete information on correct Intellifont PROM installation.
Hard Disk Problems
IDE Internal Hard Disk Not On Line
n
If
DISK ONLINE
does not appear on the start-up or status page,
check the IDE-SCSI ribbon cable connection to the IDE-SCSI
board and to the IDE internal hard disk. (See chapter 6, “Printer
Options,” in the
Reference
for information.)
»
Note:
If these cable connections are properly seated, then you
may have a defective disk drive or IDE-SCSI board. Contact your
QMS vendor. See the list of telephone numbers in appendix A,
“QMS Customer Support.”
External SCSI Hard Disk Not On Line
n
If
DISK ONLINE
does not appear on the start-up or status page,
check the hard disk cable connections to the hard disk drive and
to the SCSI interface port on the back of the printer. (See your
hard disk drive documentation for more information.)
n
Is the hard disk turned on? Check that the Power indicator is on.
n
Did you turn on the hard disk before you turned on the printer.
Always turn the hard disk on first, and then turn the printer on.
n
Is the SCSI ID set for one of the reserved positions? Do not use
the reserved positions 7, 8, and 9. Make sure each device on the
SCSI chain has a unique address.