Xblue Networks PCS Digital Suite 64 Manual - Automated Attendant
7-8
| Suite 64 Installation, Programming & Maintenance Manual |
Phone
Cal
l
Ha
nd
ling
Pr
ogramming
(03)
7
4. Continue
other
programming
or
click
on
the
Close
button
to
close
the
window
without
making
changes
or
click
on
the
Update
button
and
follow
the
prompts
to
save
the
database
changes.
The Automated Attendant features will not be available unless a 4VAA card
is installed in the Suite 64 System.
The
Suite
64
Auto
Attendant
option
can
greatly
enhance
business
office
productivity
by
providing
either
a
full
‐
duty
automated
attendant
to
handle
all
incoming
system
calls
or
a
part
‐
duty
automated
attendant
to
handle
overflow
traffic
only
when
the
primary
attendant
cannot
handle
calls
or
after
hours
when
the
position
may
not
be
staffed.
The
optional
4VAA
Automated
Attendant
card
may
be
added
to
the
Suite
64
System.
It
is
installed
inside
of
KSU1
and
provides
a
maximum
of
120
seconds
of
programmable
voice
announcements.
The
4VAA
provides
four
ports
to
handle
four
(4)
simultaneous
callers.
These
voice
announcements
include:
Day,
Evening,
Noon
and
Temporary
greeting
messages;
Waiting,
Invalid,
Busy,
No
Answer,
Good
‐
Bye
and
Inquiry
prompts/instructions.
The
maximum
recording
time
for
each
greeting/message
and
the
actual
recording
for
each
voice
announcement
is
setup
via
Attendant
Administration.
Automatic
CO
Line
Ringing
time
settings
must
be
programmed
in
Time
Switching
and
completely
set
for
a
seven
(7)
day
week
for
Automatic
CO
Line
Ringing
Modes
to
properly
follow
a
automatic
switching
schedule.
Refer to Section 13.2, Attendant Administration for instructions on changing
the Auto Attendant Greetings.
7.4
Automated Attendant
Summary of PCS Digital Suite 64
Page 1
Suite 64 integrated communications exchange pcs digital advanced features competitive pricing proven performance pcs digital: you can hear us now!.
Page 3: Record of Revisions
Record of revisions revision date of issue supercedes major changes - brief description revision 1 june 1, 2005 issue a initial pcs digital release.
Page 467
1. 2. Input password: 3. Then press: you're in! 4. Input database administration feature access code: show any deluxe model telephone: f* # _ bksp save chg ######## enter the code sequence and then press save to advance directly to that data item and menu position. Or, just press save to start the m...
Page 468
01 - then press save 01 - ext - 01 {ext eg. "401"}, then press save 01 - ext - 02 {ext eg. "401"}, then press save 01 - ext - 03 {ext eg. "401"}, then press save 01 - ext - 04 {ext eg. "401"}, then press save 01 - ext - 05 {ext eg. "401"}, then press save 01 - ext - 06 {ext eg. "401"}, then press sa...
Page 469
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level 01 - ext - 09 {ext eg. "401"}, then press save 01 - ext - ...
Page 470
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level 01 - ext - 21 {ext eg. "401"}, then press save 01 - ext - ...
Page 471
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level 01 - ext - 25 {ext eg. "401"}, then press save 01 - ext - ...
Page 472
Emerald ice quick installation guide 02 then press save 02 - trk - 01 {trk eg. 700}, then press save 02 - trk - 02 {trk eg. 700}, then press save 02 - trk - 03 {trk eg. 700}, then press save 02 - trk - 04 {trk eg. 700}, then press save 02 - trk - 05 {trk eg. 700}, then press save 02 - trk - 06 {trk ...
Page 473
Emerald ice quick installation guide menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level h 02 - trk - 09 {trk ...
Page 474
03 then press save 03 - 01 then press save 03 - 02 then press save 03 - 03 then press save 03 - 04 then press save 03 - 05 then press save 03 - 05 - 01 then press save 03 - 05 - 02 then press save 03 - 05 - 03 then press save trunk conf.:3lns back next chg co flash :0.8 back next chg pbx flash :0.6 ...
Page 475
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 06 then press save 03 - 07...
Page 476
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 11 then press save 03 - 12...
Page 477
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 17 then press save 03 - 18...
Page 478
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 26 then press save 03 - 27...
Page 479
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 30 - then press save 03 - ...
Page 480
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 33 - then press save 03 - ...
Page 481
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 38 then press save 03 - 39...
Page 482
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 45 then press save 03 - 46...
Page 483
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 47 then press save 1 secon...
Page 484
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 48 - then press save 03 - ...
Page 485
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 48 - 08 - then press save ...
Page 486
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 49 - then press save 03 - ...
Page 487
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 03 - 50 then press save 03 - 51...
Page 488
04 - then press save 04 - 01 then press save 04 - 02 then press save 04 - 02 - t - 01 {t = tenant# 1,2,3}, then press save 04 - 02 - t - 02 {t = tenant# 1,2,3}, then press save 04 - 02 - t - 03 {t = tenant# 1,2,3}, then press save 04 - 02 - t - 04 {t = tenant# 1,2,3}, then press save 04 - 02 - t - 0...
Page 489
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 04 - 03 then press save 04 - 03...
Page 490
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 04 - 05 - then press save 04 - ...
Page 491
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 04 - 07 - 02 - then press save ...
Page 492
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 04 - 09 - then press save 04 - ...
Page 493
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 04 - 10 - then press save 04 - ...
Page 494
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 04 - 12 - then press save 04 - ...
Page 495
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 04 - 13 - then press save 04 - ...
Page 496
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show - show this menu item 04 - 15 - then press save 04 - ...
Page 497
05 - then press save x _ bksp save chg code sequences (listed at the left side of every page/data item). Menu tree 5. Restriction back next show two thorough means of restriction are possible in the suite 64: ; toll restriction ; account codes ; toll restriction: toll restriction (call discriminatio...
Page 498
_ bksp save chg code sequences (listed at the left side of every page/data item). Menu tree use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it this is the default programming of the restr...
Page 499
_ bksp save chg code sequences (listed at the left side of every page/data item). Menu tree use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 05 - 01 - then press save x 05 - 01 - t - {t...
Page 500
_ bksp save chg code sequences (listed at the left side of every page/data item). Menu tree use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it class 7:y back next chg.
Page 501
_ bksp save chg code sequences (listed at the left side of every page/data item). Menu tree use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 05 - 01 - t - int - 04 then press save x 05 ...
Page 502
_ bksp save chg code sequences (listed at the left side of every page/data item). Menu tree use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it this is the default programming of account c...
Page 503
_ bksp save chg code sequences (listed at the left side of every page/data item). Menu tree use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 05 - 02 - 01 then press save x 05 - 02 - 02 ...
Page 504
06 - then press save 06 - 01 - then press save menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). 6. Ext applicat. Back next show ucd programming back next show ucd - uniform call distribution (a.K.A. Acd - automatic call distribution) the suite 64 has a robu...
Page 505
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level h 06 - 01 - gp - 01 {gp = ucd group number}, then press sa...
Page 506
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level h 06 - 01 - gp - 06 {gp = ucd group number}, then press sa...
Page 507
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level h 06 - 01 - gp - 08 {gp = ucd group number}, then press sa...
Page 508
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level h when the ivm board is used these are the destination mb'...
Page 509
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level h 06 - 02 - then press save 06 - 02 - t - 01 {t = tenant# ...
Page 510
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level h 06 - 02 - t - 03 {t = tenant# 1,2,3}, then press save 06...
Page 511
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level h 06 - 04 - then press save 06 - 04 - 01 then press save 0...
Page 512
07 - then press save 07 - 01 - then press save 07 - 01 - rt - 01 {rt = route# 01~08}, then press save 07 - 01 - rt - 02 {rt = route# 01~08}, then press save menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Hunt method:seql back next chg 7. Trk applicat back...
Page 513
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 07 - 01 - rt - 03 - {rt = route# 01~08}, the...
Page 514
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 07 - 01 - rt - 04 {rt = route# 01~08}, then ...
Page 515
08 - then press save 08 - 01 then press save 8. Sys applicat. Back next show menu tree ring scheme :3 back next chg _ bksp save chg code sequences (listed at the left side of every page/data item). System application - ring scheme: ten ring schemes are available. Each has a unique applied ringing pa...
Page 516
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 02 then press save letter type :0 back ...
Page 517
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 03 then press save 08 - 04 then press s...
Page 518
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 08 - then press save 08 - 08 - dir {dir...
Page 519
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it z z z 08 - 09 - 01 - 10 then press save lead...
Page 520
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it.
Page 521
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it.
Page 522
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 09 - 02 then press save 08 - 09 - 02 - ...
Page 523
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 09 - 04 - then press save 08 - 09 - 04 ...
Page 524
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 09 - 05 - then press save 08 - 09 - 05 ...
Page 525
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 09 - 06 - then press save 08 - 09 - 06 ...
Page 526
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 09 - 09 - then press save 08 - 09 - 09 ...
Page 527
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 09 - 12 - then press save 08 - 09 - 12 ...
Page 528
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 09 - 15 - 02 then press save 08 - 10 - ...
Page 529
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 11 - then press save 08 - 11 - 01 then ...
Page 530
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 13 - then press save 08 - 13 - 01 then ...
Page 531
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 14 - then press save 08 - 14 - 01 then ...
Page 532
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it 08 - 15 - then press save 08 - 15 - t - {t =...
Page 533
Menu tree _ bksp save chg code sequences (listed at the left side of every page/data item). Use: to return to the code sequence entry screen h to step back one menu level. Back - previous item this menu level next - next item this menu level show h thi it.