Xerox Phaser 750DP User Manual - page 70

Advanced Features and Troubleshooting Manual

61

Troubleshooting Phaser 750 Printers

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Remove and re-insert the Imaging Unit.

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Turn the printer off and back on again. 

Horizontal stripes

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Thin horizontal stripes or a “weave” pattern appears in a complex image.

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Increase the amount of memory. 

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Print the image at a lower resolution.

Prints have dull, faded colors

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If you are using a media tray, make sure that you have loaded the correct media in the 

PAPER

 tray or 

TRANSPARENCY

 tray.

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If you are using the Multi-Purpose Tray, make sure that you have selected the correct 

media type in the printer’s front panel.

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Print the Color Reference Page from the front panel’s Calibrate Colors menu. Check 

the density settings for each color and compare them to the examples on the Color 

Density Samples card. (in the User Guide). 

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Print the Consumables Page and Diagnotic Test Pages from the front panel’s Help 

Pages. 

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If all colors are faded on the Test Print, the Imaging Unit may need to be 

replaced. Refer to the Percent Remaining gauge for the Imaging Unit on the 

Consumables Page. 

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If one color is faded (and you have checked and/or adjusted the density setting 

for that color), replace the Toner Cartridge. 

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Make sure that the Imaging Unit stays covered until immediately before installing it 

in the printer. Exposure to light can damage the Imaging Unit and will produce light 

streaks or faded prints.

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Remove and insert the Toner Cartridges to make sure they are installed correctly.

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Make sure that you use a high-quality laser paper: 60 - 90 g/m

2

 (16 - 24 lb.) paper in 

the media trays and 163 g/m

2

 (40 lb.) paper with the Multi-Purpose Tray. For best 

results use Tektronix media.

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Use only Tektronix transparencies. Tektronix does not guarantee the results of 

non-Tektronix transparencies in Tektronix printers. 

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Try a different color correction mode.