JabloCom EYE-02 User Manual - 5.9 Outdoor Installation
JR_EYE-02.ENG.MAN.Manual.12.D
- 17 -
5.9 Outdoor Installation
Although the EYE-02 camera housing provides a basic humidity resistance, it is required to use an
additional plastic housing when mounted outdoors to protect the camera against rain and snow. If
an external housing with a front glass is used, the internal IR illumination must be switched off and an
external IR lamp must be used.
Please visit the www.jablocom.com web page to see the detail application notes about outdoor instal-
lation or usage with a solar power panel.
6. Maintenance
The EYE-02 camera doesn’t require any special maintenance.
• At least once in a month, check the event reporting function by the REPORT command.
• Regularly test the basic function of all detectors by the TEST mode.
• Regularly test the battery of the remote control by pressing any button. If the light on your remote
does not switch on, the battery is discharged and should be replaced. Replace the battery with a
new one of same or equivalent type.
• Once a year, check the battery capacity – see chapter 8.1 Battery information.
7. Troubleshooting
JABLOCOM will periodically release new versions of the EYE-02 camera software as well as the JabloTo-
ol software. Visit www.jablocom.com to find the latest version of the EYE-02 camera firmware, suppor-
ting software and detailed guide to troubleshooting.
Problem / Error message
Solution
RED light on the front
camera panel
• Your SIM card is out-of-service or blocked by a PIN code – remove the SIM card
the camera, put it into your GSM phone and try to make a call and send an SMS.
If PIN protected please remove the PIN or set it to default network value.
• Your SIM card isn’t placed in the SIM holder correctly, or the camera doesn’t sup-
port your SIM card type. Check if the SIM card is placed in the holder correctly or
contact your GSM service provider.
• Camera location is not covered by GSM network signal - check the quality of GSM
network signal directly at the place of the camera installation: place your mobile
phone close to the camera, wait a few seconds and read the signal strength from
your phone display. If the signal is too low you might try to replace original came-
ra GSM antenna by another approved type of GSM antenna with a higher gain.
The EYE-02 camera
doesn’t react to
remote contro
• Flat battery in your remote control – press a button and check if the light on your
control goes on. If not, replace the remote control internal battery.
• The remote control has been accidently deleted from the EYE-02 camera configu-
ration - use PC with JabloTool software, open the ENROLL mode and press any
button of your remote control to enroll it to the EYE-02 camera.
If you discover abnormal EYE-02 camera behavior, please try to update EYE-02 camera firmware to the
latest version. To do this, use JabloTool, Configuration, Control panel, Firmware upgrade.