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Oki C9300 Series User Manual

Manual is about: C9300/C9500 User's Guide: Windows

Summary of C9300 Series

  • Page 2

    Preface • 2 every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by...

  • Page 3: Contents

    • 1 contents contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 notes, cautions, etc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 4

    • 2 mac os 10.1.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 printer drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 adjusting options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111...

  • Page 5

    • 3 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201 additional memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 internal hard disk drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 dup...

  • Page 6: Notes, Cautions, Etc.

    • 4 notes, cautions, etc. Note a note appears like this. A note provides additional information to supplement the main text which helps you to use and understand the product. Caution! A caution appears like this. A caution provides additional information which, if ignored, may result in equipment ma...

  • Page 7: Introduction

    C9300/c9500 introduction • 5 introduction congratulations on purchasing this color printer! In this chapter you will find a summary of the main features of your printer followed by some advice on how to use this user’s guide to get the most from your printer. Model summary model resolution print spe...

  • Page 8: Features

    C9300/c9500 introduction • 6 features • single pass digital technology for high quality, speed and reliability. • duplex printing for fast reliable two-sided output (standard on c9300dxn and c9500dxn, optional on other models). • high capacity 10gb hard disk drive (standard on dxn models, optional o...

  • Page 9: How to Use This Manual

    C9300/c9500 introduction • 7 how to use this manual this manual will lead you logically through the unpacking, setup and operation of your printer to help you to make the best use of its many advanced features. It also includes: • troubleshooting information • maintenance guidelines • instructions f...

  • Page 10: Printing Pages

    C9300/c9500 introduction • 8 printing pages the whole book, individual pages, or sections may be printed. The procedure for printing from acrobat reader is: 1. From the toolbar, select file , then print (or press the ctrl + p keys). 2. Choose which pages you wish to print: a. All pages for the entir...

  • Page 11: Getting Started

    C9300/c9500 getting started • 9 getting started unpacking after unpacking the printer and choosing a suitable place to put it, check that all the necessary parts are available to continue: 1. The printer. 2. 4 toner cartridges (cyan, magenta, yellow and black). 3. Power cable 4. Cd-rom disks. 5. Led...

  • Page 12: Cd-Rom Disk Contents

    C9300/c9500 getting started • 10 retain all packing materials to facilitate transport. Cd-rom disk contents the cd-rom disks supplied with your printer contain the following software: cd1 - drivers, software utilities cd2 - manuals.

  • Page 13: Printer Location

    C9300/c9500 getting started • 11 printer location place the printer on a flat surface large enough and strong enough to accept the size and weight of the printer. There must be sufficient space around the printer to allow for access and printer maintenance. 39.4inches 100cm 23.6inches 60cm 7.9inches...

  • Page 14: Printer Components

    C9300/c9500 getting started • 12 printer components 1. Top cover 2. Control panel 3. Top cover release catch 4. Multi-purpose (mp) tray (manual feed) 5. Paper support extension 6. Paper guides 7. Right side cover 8. Paper tray 9. Paper level indicator 10.Power switch.

  • Page 15

    C9300/c9500 getting started • 13 11.Led heads (4) 12.Discharge roller 13.Fuser unit 14.Image drum (cyan) 15.Image drum (magenta) 16.Image drum (yellow) 17.Image drum (black).

  • Page 16

    C9300/c9500 getting started • 14 18.Power connector 19.Straight-through exit paper tray 20.Interfaces and card slot 21.Usb interface connector 22.Parallel interface connector 23.Network interface card.

  • Page 17: Setting Up

    C9300/c9500 setting up • 15 setting up before connecting this printer to a computer and power supply, the toner cartridges must be installed and paper must be inserted in the paper tray. Packaging and protective sheet removal 1. Remove any adhesive tape and packaging from the printer. 2. Using the r...

  • Page 18: Caution!

    C9300/c9500 setting up • 16 4. Remove the black image drum and place it on a level surface. 5. Remove the protective sheet. Caution! • never expose image drums to light for more than 5 minutes. • always hold image drum by the ends. • never expose image drums to direct sunlight. • never touch the gre...

  • Page 19

    C9300/c9500 setting up • 17 6. Put the black image drum back into the printer (1), then push the tab (2) inwards and remove the blanking plate from the drum. 7. Repeat steps 4 through 6 for each color drum 1 2.

  • Page 20: Toner Cartridge Installation

    C9300/c9500 setting up • 18 toner cartridge installation 1. For each color toner cartridge: a. Remove the cartridge from its package. B. Shake the toner cartridge back and forth several times, then holding it horizontally, remove the tape, and then remove the plastic clip from behind the colored lev...

  • Page 21

    C9300/c9500 setting up • 19 c. Insert the toner cartridge in its image drum, left side first, engaging the drum locating peg in the hole in the toner cartridge. D. Gently push the toner cartridge down, engaging the locking pin into the groove on the image drum..

  • Page 22: Caution!

    C9300/c9500 setting up • 20 e. Gently push the colored lever toward the rear of the machine until it stops. This releases the toner into the image drum. 2. Close the top cover. Caution! The lever should go back easily. If you meet any resistance, stop and push down on the cartridge to be sure that i...

  • Page 23: Loading Paper

    C9300/c9500 setting up • 21 loading paper 1. Pull out the paper tray. 2. Adjust the paper guides and rear stopper for the size of paper being used..

  • Page 24: Important!

    C9300/c9500 setting up • 22 3. Close the paper tray gently. Important! To prevent paper jams: • don’t leave space between the paper and the paper guides and rear stopper. • don’t overfill the paper tray. Capacity depends on the type of paper and the paper weight (max. 550 sheets of 20-lb. Us bond—75...

  • Page 25: Caution!

    C9300/c9500 setting up • 23 4. For face down printing (to the top of the printer), make sure the rear paper exit is closed: – paper is stacked in printed order – paper tray capacity is about 500 sheets, depending on paper weight. 5. For face up printing (straight-through path), make sure the straigh...

  • Page 26: Manual Feed

    C9300/c9500 setting up • 24 manual feed 1. Open the multi-purpose tray and extend the paper feed guides. 2. Load the paper and adjust the paper guides to the size of the paper being used. – load the paper into the multi-purpose tray tray with the print face upward. – don’t exceed the paper full line...

  • Page 27: Power Connection

    C9300/c9500 setting up • 25 power connection 1. Connect the power cable (1) to the power socket on the printer, then to a grounded power supply outlet. 2. Switch the printer on using the main power switch (2). The printer will go through its initialization and warm up sequence. When the printer is r...

  • Page 28: Control Panel

    C9300/c9500 setting up • 26 control panel 1. Attention indicator (red). On indicates that attention is required, but printing will continue. Flashing indicates that attention is required, but printing will stop. 2. Ready indicator (green). On - ready to receive data. Flashing indicates processing da...

  • Page 29: Control Panel (Continued)

    C9300/c9500 setting up • 27 control panel (continued) 1. Menu button. Press briefly to enter the menu mode. Press briefly again to select the next menu. Press for more than 2 seconds to scroll through the different menus. 2. Item( +) button. Press briefly to scroll forward to the next menu item. 3. ...

  • Page 30: Menu Settings

    C9300/c9500 setting up • 28 menu settings changing the display language 1. Press the online button to return the printer to offline status. 2. Press the menu button repeatedly until system config menu is displayed. 3. Then press the select button. 4. Press the item button repeatedly until language i...

  • Page 31: Printing The Menumap

    C9300/c9500 setting up • 29 printing the menumap print a list of menu settings to confirm that the printer is correctly configured. 1. Make sure there is paper in the paper tray. 2. Press the menu button until the information menu is displayed, then press the select button. 3. Confirm that print men...

  • Page 32: Note

    C9300/c9500 setting up • 30 media settings selecting paper feed 1. Press the online button to place the printer offline. 2. Press the menu button repeatedly until print menu is displayed, then press the select button. 3. Press the item button until paper feed is displayed. 4. Press the value button ...

  • Page 33: Note

    C9300/c9500 setting up • 31 selecting the paper size 1. Press the online button to place the printer offline. 2. Press the menu button until print menu is displayed, then preset select. 3. Press either item (+) or (–) button repeatedly until edit size is displayed. 4. Press either value (+) or (–) b...

  • Page 34: Caution!

    C9300/c9500 setting up • 32 selecting the media type and weight your printer automatically detects paper type and weight. You have the option, however, to override these settings as follows: 1. Press the online button to place the printer offline. 2. Press the menu button until media menu is display...

  • Page 35: Media Recommendations

    C9300/c9500 setting up • 33 media recommendations we recommend the following guidelines when selecting paper and envelopes for use in this printer: paper • for recommended papers see your “c9300/c9500 handy reference guide” or check http://my.Okidata.Com. • paper should be stored flat and away from ...

  • Page 36: Envelopes

    C9300/c9500 setting up • 34 envelopes • use only recommended envelopes (oki 52206301 and 52206302). • envelopes should be stored flat and away from moisture, direct sunlight and heat sources. • don’t use envelopes with windows or metal clasps. • don’t use envelopes with self sealing flaps. • don’t u...

  • Page 37: Paper Feed And Exit

    C9300/c9500 setting up • 35 paper feed and exit selection of which paper feed and which paper exit to use for printing and whether simplex (single sided) or duplex (double sided) printing is available, depends upon the paper size, media weight and media type that is used. Please refer to the followi...

  • Page 38

    C9300/c9500 setting up • 36 paper weights and media settings feed exit media weight trays 1, 2, 3 mp tray (manual) straight- thru (face up) top (face down) paper, us bond (metric) 17 lb. (64 g/m 2 ) light s a s a s a s a 18 to 19 lb. (68-71 g/m 2 ) medium light s a s a s a s a 20 to 24 lb. (75-90 g/...

  • Page 39: Printer Settings

    C9300/c9500 setting up • 37 printer settings confirming current settings current menu settings can be confirmed by printing the menumap: see “printing the menumap” on page 29. Changing the settings . 1. Make sure that paper is loaded into the paper tray. 2. Press the online button to place the print...

  • Page 40: List of Menu Settings

    C9300/c9500 setting up • 38 list of menu settings listed in the following tables are the available printer settings. The default settings for the printer are in bold text. Print jobs menu this menu only appears if the hard disk drive is installed. The default settings are bold . Item value descripti...

  • Page 41

    C9300/c9500 setting up • 39 test print menu item value description print id check pattern execute prints id check pattern to detect bad id. Displayed only if "test print menu" of the system maintenance menu is set to enable. Shutdown menu item value description shutdown start execute shut down seque...

  • Page 42

    C9300/c9500 setting up • 40 print menu the default settings are bold . Item value description copies 1 to 999 sets the number of copies. Duplex on; off specifies two-sided (duplex) printing if the optional duplex unit is installed. Binding long edge; short edge sets binding for duplex printing. Only...

  • Page 43

    C9300/c9500 setting up • 41 media check enable; disable sets whether the printer checks the matching of paper size to that of the tray. Only standard sizes are checked. Transparency detect auto; disable enable/disable the transparency auto detect function. Resolution c9300 - 600 x 1200 dpi; 600 dpi ...

  • Page 44

    C9300/c9500 setting up • 42 edit size cassette size; letter short edge; letter long edge; executive; legal 14; legal 13.5; legal 13; tabloid extra; tabloid; a3 nobi; a3 wide; a3; a4 short edge; a4 long edge; a5; a6; b4; b5 short edge; b5 long edge; custom; com-9* envelope; com-10* envelope; monarch*...

  • Page 45

    C9300/c9500 setting up • 43 media menu the default settings are bold . Item value description tray 1 mediatype plain; letterhead; transparency; bond; recycled; card stock; rough. Selects the paper type for tray 1. Tray 1 mediaweight auto; light; medium light; medium; medium heavy; heavy; ultra heavy...

  • Page 46

    C9300/c9500 setting up • 44 mp tray paper size a3 nobi; a3 wide; a3; a4 short edge; a4 long edge; a5; a6; b4; b5 short edge; b5 long edge; legal 14; legal 13.5; legal 13; tabloid extra; tabloid; letter short edge; letter long edge; executive; custom; com-9 envelope lef; com- 10 envelope lef; monarch...

  • Page 47

    C9300/c9500 setting up • 45 color menu the default settings are bold . Item value description auto density mode auto; manual. Select whether density adjustment and toner response curve (trc) compensation is automatic. Auto: density adjustment is automatically run under specified conditions, and refl...

  • Page 48

    C9300/c9500 setting up • 46 cyan, magenta, yellow or black mid-tone 0+1+2+3-3-2-1 adjusts mid-tone of cyan, magenta, yellow or black trc. Plus indicates adjustment toward a darker level and minus toward lighter. Cyan, magenta, yellow or black dark 0+1+2+3-3-2-1 adjusts dark of cyan, magenta, yellow ...

  • Page 49

    C9300/c9500 setting up • 47 ink simulation off; swop the printer has its own process simulation generator which simulates standard colors in the printer. This function is enabled only with postscript language jobs. Ink limit dark; medium; light selects the limit of the toner layer thickness. If pape...

  • Page 50

    C9300/c9500 setting up • 48 usb ps-protocol ascii raw specifies postscript (ps) communication protocol mode of data from usb. (in raw mode, ctrl-t is invalid.) network ps protocol ascii raw specifies ps communication protocol mode of data from okilan 6200e plus. (in raw mode, ctrl-t is invalid.) cle...

  • Page 51

    C9300/c9500 setting up • 49 jam recovery on; off sets whether or not printing will continue after a paper jam has been cleared. If set to off, the print job that was being printed when the paper jam occurred will be cancelled after clearing the paper jam. When set to on, the print job will continue ...

  • Page 52

    C9300/c9500 setting up • 50 pcl emulation the default settings are bold . Item value description font source resident; dimm0; downloaded selects location of the pcl font used. Dimm0 is displayed only when font dimm rom exists in the slot. Downloaded only appears if fonts have been downloaded to the ...

  • Page 53

    C9300/c9500 setting up • 51 symbol set pc-8, pc-8 dan/nor, pc-8 tk, pc-775, pc-850, pc- 852, pc-855, pc-857 tk, pc-858, pc-866, pc-869, pc-1004, pi font, plska mazvia, ps math, ps text, roman-8, roman-9, roman ext, serbo croat1, serbo croat2, spanish, ukrainian, vn int'l, vn math, vn us, win 3.0, wi...

  • Page 54

    C9300/c9500 setting up • 52 a4 print width 78 column; 80 column if you are printing a letter size document on an a4 size sheet, select 80 column. This condenses the print to fit on the slightly narrower a4 sheet, without changing the line breaks. White page skip off; on selects whether or not to pri...

  • Page 55

    C9300/c9500 setting up • 53 ppr emulation menu the default settings are bold . Item value description character pitch 10 cpi; 12 cpi; 17 cpi; 20 cpi; proportional specifies character pitch in ibm ppr emulation. Font condense 12cpi to 20cpi; 12cpi to 12cpi specifies 12cpi pitch for condense mode. Cha...

  • Page 56

    C9300/c9500 setting up • 54 letter 0 style disable; enable specifies the style that replaces 9bh with o and 9dh with a zero. Zero character normal; slashed sets the zero to be slashed or unslashed. Line pitch 6 lpi; 8 lpi specifies the line spacing. White page skip off; on specifies whether or not t...

  • Page 57

    C9300/c9500 setting up • 55 fx emulation the default settings are bold. Item value description character pitch 10 cpi; 12 cpi; 17 cpi; 20 cpi; proportional specifies character pitch in this emulation. Character set set 1; set 2 specifies a character set. Symbol set pc-8, pc-8 dan/nor, pc-8 tk, pc-77...

  • Page 58

    C9300/c9500 setting up • 56 zero character normal; slashed sets the zero to be slashed or unslashed. Line pitch 6 lpi; 8 lpi specifies the line spacing. White page skip off; on specifies whether or not the printer ejects a blank sheet. Not available with duplex operation. Cr function cr; cr+lf sets ...

  • Page 59

    C9300/c9500 setting up • 57 parallel menu the defaults are bold. Item value description parallel enable; disable selects parallel (centronics) interface. Bi-direction enable; disable selects bi-directional communication. Ecp enable; disable selects ecp mode. Ack width narrow; medium; wide) sets ack ...

  • Page 60

    C9300/c9500 setting up • 58 offline receive enable; disable when set to enable, this function maintains reception without changing the interface signal, even if an alarm occurs. The interface stays open even if the on line button is pressed. The interface issues a busy signal only when the receive b...

  • Page 61

    C9300/c9500 setting up • 59 memory menu the default settings are bold. Item value description receive buff size auto; off; 0.5 mb; 1 mb; 2 mb; 4 mb; 8 mb; 16 mb; 32 mb sets the size of the receive buffer and depends on the amount of memory installed in the printer. Resource save auto; off; 0.5 mb; 1...

  • Page 62: Caution!

    C9300/c9500 setting up • 60 caution! The disk maintenance menu can be used to initialize the printer's internal hard disk drive, to reassign the partition contents, or to reformat the partitions. Unless you know what you are doing, please avoid this section of the menu. It is recommended that disk m...

  • Page 63

    C9300/c9500 setting up • 61 system adjust menu the default settings are bold. Item value description x adjust 0.00 mm; r ange +0.25 to +2.0 mm and – 2.0 to –0.25 mm in 0.25 mm increments adjusts overall print position horizontally in 0.20 increments. Y adjust 0.00 mm; r ange +0.25 to +2.0 mm and – 2...

  • Page 64

    C9300/c9500 setting up • 62 tray 5 legal 14 legal 14; legal 13.5 sets tray 5 legal paper size. (only displayed if tray 5 is installed) pcl tray 2 id# 1 to 59; default = 5 sets tray 2 number for pcl emulation. Pcl tray 3 id# 1 – 59; default = 20 sets tray 3 number for pcl emulation. Pcl tray 4 id# 1 ...

  • Page 65

    C9300/c9500 setting up • 63 maintenance menu the default settings are bold. Item value description eeprom reset execute initializes eeprom for each unit. Save menu execute saves the current menu settings. Restore menu execute reverts to stored menu settings. (only displayed if there are saved menu s...

  • Page 66

    C9300/c9500 setting up • 64 tray 4 page count nnnnnn shows number of pages printed from tray 4. Displayed if optional tray 4 is installed. Tray 5 page count nnnnnn shows number of pages printed from tray 5. Displayed if optional tray 5 is installed. Mp tray page count nnnnnn shows number of pages pr...

  • Page 67: Note

    C9300/c9500 setting up • 65 list of administrator menu settings to enter this menu, turn on the printer while holding down the item+ button. Note only system administrators have access to this menu. Op menu the default settings are bold. Item value description all category enable, disable enable/dis...

  • Page 68

    C9300/c9500 setting up • 66 pcl emulation menu enable, disable enable/disable pcl emulation menu. Set to disable, pcl emulation menu is not displayed. Ppr emulation menu enable, disable enable/disable ppr emulation menu. Set to disable, ppr emulation menu is not displayed. Fx emulation menu enable, ...

  • Page 69

    C9300/c9500 setting up • 67 maintenance menu enable, disable enable/disable maintenance menu. Set to disable, maintenance menu is not displayed. Usage menu enable, disable enable/disable usage menu. Set to disable, usage menu is not displayed. Color menu item value description reset c gamma filter e...

  • Page 70

    C9300/c9500 setting up • 68 peak power control menu the default settings are bold . Item value description peak power control normal, low sets peak power control..

  • Page 71: Important!

    C9300/c9500 setting up • 69 setting color tuning from the front panel you can use the printer’s menu to adjust the color intensity for a specific color by adjusting the highlight, mid-tone and dark (shadows) color tuning patterns. • to increase the color intensity, use a higher positive setting (def...

  • Page 72: Note

    C9300/c9500 setting up • 70 for example, to adjust the intensity of the magenta portion: 1. Print the color tuning pattern: a. Make sure letter size paper is loaded in the tray. B. Press the menu button repeatedly until color menu displays. C. Press the item button repeatedly until color tuning disp...

  • Page 73: Note

    C9300/c9500 setting up • 71 2. Adjust the magenta highlight color. A. Press the item button repeatedly until magenta highlight nn displays. B. Press the value button repeatedly until the new value you wish to use displays (e.G., +3). C. Press the select button. An asterisk (*) appears at the right o...

  • Page 74: Switching Off

    C9300/c9500 setting up • 72 switching off in normal circumstances the power save facility should be used to avoid having to switch the printer off. However if you do wish to switch the printer off manually, please carry out the following procedure: 1. Press the menu button until the shutdown menu is...

  • Page 75: Interfaces

    C9300/c9500 setting up • 73 interfaces your printer is equipped with a selection of data interfaces: 4. Usb – this port requires a cable conforming to usb version 1.1 or above. • the operation of a printer is not assured if a usb compatible device is connected concurrently with other usb-compatible ...

  • Page 76: Mac Os 8.6-9.2.2

    Mac os 8.6-9.2.2 printer driver • 74 mac os 8.6-9.2.2 printer driver see your printed software installation guide for information on installing printer drivers. You can also go to http://my.Okidata.Com to see/download a copy of the software installation guide or for the latest information on printer...

  • Page 77

    Mac os 8.6-9.2.2 printer driver • 75 4. Click select to activate the description file..

  • Page 78

    Mac os 8.6-9.2.2 printer driver • 76 installable options: available tray if your printer utilizes more than one tray, select the appropriate number of trays with this option. 1. Select the destkop printer and leave highlighted. 2. From the menu , click printing - change setup... . The current setup ...

  • Page 79: Installable Options: Duplex

    Mac os 8.6-9.2.2 printer driver • 77 installable options: duplex if your printer has a duplex unit installed, you activate it here. 1. Select the destkop printer and leave highlighted. 2. From the menu , click printing - change setup... . The current setup appears under installable options. To manua...

  • Page 80

    Mac os 8.6-9.2.2 printer driver • 78 installable options: hard disk if your printer has a hard disk unit installed, you can activate here. 1. Select the destkop printer and leave highlighted. 2. From the menu , click printing - change setup... . The current setup appears under installable options. T...

  • Page 81

    Mac os 8.6-9.2.2 printer driver • 79 installable options: finisher this setting allows you to enable or disable the finisher. 1. Select the destkop printer and leave highlighted. 2. From the menu , click printing - change setup... . The current setup appears under installable options. To manually al...

  • Page 82

    Mac os 8.6-9.2.2 printer driver • 80 installable options: memory configuration this setting allows you to select the total amount of memory installed. 1. Select the destkop printer and leave highlighted. 2. From the menu , click printing - change setup... . The current setup appears under installabl...

  • Page 83: Mac Os 8.6-9.2.2

    Mac os 8.6-9.2.2 operation • 81 mac os 8.6-9.2.2 operation this section explains how to change the printer’s operation for specific print jobs when required and is accessed directly from within an application. Most applications allow the printer properties to be accessed from within the document pri...

  • Page 84: Note

    Mac os 8.6-9.2.2 operation • 82 printer uses cyan, yellow, magenta and black (cmyk) toner or ink. • a monitor can display very vivid colors such as intense reds and blues and these cannot be easily produced on any printer using toner or ink. Similarly, there are certain colors, (some yellows, for ex...

  • Page 85

    Mac os 8.6-9.2.2 operation • 83 there are several settings found on a typical monitor: • 5000k or d50 warmest; yellowish lighting, typically used in graphics arts environments. • 6500k or d65 cooler; approximates daylight conditions. • 9300k cool; the default setting for many monitors and television...

  • Page 86: Note

    Mac os 8.6-9.2.2 operation • 84 choosing a color matching method there is no one correct way to achieve a good color match between the document displayed on your monitor, and its printed equivalent. There are many factors involved in achieving accurate and reproducible color. However, the following ...

  • Page 87

    Mac os 8.6-9.2.2 operation • 85 rgb or cmyk if you are printing photographic images from a graphics application such as adobe photoshop, you may be able to use soft-proofing to simulate the printed image on your monitor. To do this, you can use the icc-profiles provided by oki, and then print using ...

  • Page 88: Oki Driver Options

    Mac os 8.6-9.2.2 operation • 86 oki driver options this section references only the oki-supplied driver selections, color option and job option , as well as the plug-ins job accounting and job type - if available. Color option 1. To access color option, first select your desired oki printer..

  • Page 89

    Mac os 8.6-9.2.2 operation • 87 2. Then open the drop-down menu directly underneath the printer and select color option . Color control the color control option allows you to determine the scheme in which the printer will display colors. 1. Select the option desired. Oki color matching this is oki’s...

  • Page 90

    Mac os 8.6-9.2.2 operation • 88 no color matching no color correction occurs when selected. This option is beneficial when other matching regimens are used, specifically if you select a color simulation option. Print in grayscale no color will print. The printer will interpret all colors as a variat...

  • Page 91

    Mac os 8.6-9.2.2 operation • 89 photographs, other settings may be better depending on the subjects and the conditions under which they were taken. Vivid or digital camera settings produce brightest colors. Srgb optimized for matching specific colors, such as a company logo color. This option attemp...

  • Page 92

    Mac os 8.6-9.2.2 operation • 90 relative colorimetric good for proofing cmyk color images on a desktop printer. Much like absolute colorimetric, except that it scales the source white to the (usually) paper white; i.E. Unlike absolute colorimetric, this attempts to take the paper white into account....

  • Page 93: Note

    Mac os 8.6-9.2.2 operation • 91 glossy this option uses more cmyk and less black while producing a shinier black. Matte this option uses more black and less cmyk while producing a flatter black. Separations this option affects output only, allowing you to print all colors or separate plates. 1. Sele...

  • Page 94: Note

    Mac os 8.6-9.2.2 operation • 92 custom gamma adjustment you will need to create a custom gamma profiles using the sdm before selecting one here. 1. Click on the arrows to select the profile required. Black overprint this option prevents registration errors and only works for 100% black text. 1. Clic...

  • Page 95

    Mac os 8.6-9.2.2 operation • 93 job option 1. To access job option, first select your desired oki printer. 2. Then open the drop-down menu directly underneath the printer and select job option . Quality a straightforward selection of the print quality desired..

  • Page 96

    Mac os 8.6-9.2.2 operation • 94 • fast: 600 x 600 dpi • fine: 1200 x 1200 dpi 1. Select your desired print quality. Media type many options are available for selecting the thickness of the paper type. Normally the printer setting is sufficient. 1. Select your desired media type. Any option, other th...

  • Page 97: Note

    Mac os 8.6-9.2.2 operation • 95 job option list a list of options to modify the printer. Collate collating can be carried out with or without a hard disk drive installed. However, printers with a hard disk drive will provide greater performance. This option is useful when printing multiple copies of...

  • Page 98

    Mac os 8.6-9.2.2 operation • 96 1. Click to enable collation of your documents. Media check sets whether the printer checks the matching of paper size to that of the tray. Only standard sizes are checked. Mp tray is handled as manual feed checking this will cause the mp tray to be used in manual fee...

  • Page 99

    Mac os 8.6-9.2.2 operation • 97 identify the users. Before you can log in, you must be set up as a user in the administration utility. 1. To access job accounting, first select your desired oki printer. 2. Then open the drop-down menu directly underneath the printer and select job accounting . 3. En...

  • Page 100: Notes

    Mac os 8.6-9.2.2 operation • 98 job type this plug-in allows you to utilize the options of the built-in harddrive of the printer. 1. To access job type, first select your desired oki printer. Notes • the internal hard disk must be installed in the printer and enabled to allow for spooling of the pri...

  • Page 101

    Mac os 8.6-9.2.2 operation • 99 2. Then open the drop-down menu directly underneath the printer and select job type . Each option on the job type screen is detailed below. Print type from here you will select your desired option. Normal this is the default setting for which no further action is requ...

  • Page 102

    Mac os 8.6-9.2.2 operation • 100 secure print setup this option allows you to print confidential documents on printers that are shared with other users in a network environment. 1. Select the secure option. 2. Enter a job name of up to 16 characters next to job name and a four digit personal id numb...

  • Page 103

    Mac os 8.6-9.2.2 operation • 101 2. Enter the personal id number you set above using the buttons on the printer control panel. 3. Press the value button until all jobs or the required job name is displayed. 4. Press the select button. The document will print and be deleted from the hard disk drive. ...

  • Page 104: Notes

    Mac os 8.6-9.2.2 operation • 102 proof and print proof and print allows printing of a single copy of a document for checking before printing multiple copies of the same document. 1. Select proof and print . 2. Enter a job name of up to 16 characters under job name setting and a four digit personal i...

  • Page 105

    Mac os 8.6-9.2.2 operation • 103 stored on the printer’s hard disk and one copy will print for your perusal. 4. After checking the proof, you then will print or delete (if incorrect) the remaining copies of the document using the procedures given below. Printing copies from proof and print 1. Press ...

  • Page 106: Notes

    Mac os 8.6-9.2.2 operation • 104 store to hard disk store to hdd (job spooling) allows print jobs to be temporarily stored on the hard disk before printing. 1. Select store to hdd . 2. Enter a job name of up to 16 characters under j ob name and a four digit personal id number. 3. Click print to proc...

  • Page 107

    Mac os 8.6-9.2.2 operation • 105 4. The document can then be printed or deleted using the procedures given below. Printing copies 1. Press the menu button to access the print jobs menu and press the select button. 2. Enter the personal id number you selected above using the buttons on the printer co...

  • Page 108: General Printing Directions

    Mac os 8.6-9.2.2 operation • 106 general printing directions what follows are descriptions of common printing issues common to the macintosh environment. This section does not attempt to cover all the options that might occur, but rather, the typical printing operations that can benefit from detaile...

  • Page 109

    Mac os 8.6-9.2.2 operation • 107 3. From the layout screen, select the options desired. A. For multiple pages, access pages per sheet b. Select the desired direction. C. Select a border between the sheets, if desired. 4. Click print to print or save settings to save and close the printer dialog box....

  • Page 110

    Mac os 8.6-9.2.2 operation • 108 2. Then open the drop-down menu directly underneath the printer and select layout . 3. From the layout screen, select the options desired. A. For duplexing (printing on both sides of the sheet), press the button for print on both sides . A b.

  • Page 111: Note

    Mac os 8.6-9.2.2 operation • 109 b. Select which binding you prefer. Normally, the first option is the default. 3. Click print to print or save settings to save and close the printer dialog box. Collating collating can be carried out with or without a hard disk drive installed. However, installing a...

  • Page 112

    Mac os 8.6-9.2.2 operation • 110 2. The general dialog box should already be displayed. If not, then select general from the menu. 3. From the general screen, click the button next to collate to enable the function..

  • Page 113: Mac Os 10.1.5

    Mac os 10.1.5 printer drivers • 111 mac os 10.1.5 printer drivers see your printed software installation guide for information on installing printer drivers. You can also go to http://my.Okidata.Com to see/download a copy of the software installation guide or for the latest information on printer dr...

  • Page 114: Mac Os 10.1.5

    Mac os 10.1.5 operation • 112 mac os 10.1.5 operation this section explains how to change the printer’s operation for specific print jobs when required and is accessed directly from within an application. Most applications allow the printer properties to be accessed from within the document print di...

  • Page 115

    Mac os 10.1.5 operation • 113 • a monitor can display very vivid colors such as intense reds and blues and these cannot be easily produced on any printer using toner or ink. Similarly, there are certain colors, (some yellows, for example), that can be printed, but cannot be displayed accurately on a...

  • Page 116

    Mac os 10.1.5 operation • 114 2. Click the arrow next to displays and select your monitor (in this example it is imac). In the current profile area click the down arrow and select other... To access the oki color profile..

  • Page 117

    Mac os 10.1.5 operation • 115 3. From the profile selection menu, find and click on the desired icc profile (in this example the oki c9500 1200dpi) and then press open to enable. Color profile select not to be confused with the colorsync utility — devices , apple also provides a system preference ut...

  • Page 118: Note

    Mac os 10.1.5 operation • 116 3. On the second tab, document profiles , for the cmyk default option, press the double arrows and highlight the profile desired (in this example oki c9500 1200dpi (ps)). Printer driver color settings the driver settings for manual color can change the appearance of a p...

  • Page 119

    Mac os 10.1.5 operation • 117 • 9300k cool; the default setting for many monitors and television sets. (k = degrees kelvin, a measurement of temperature) how your software application displays color some graphics applications such as macromedia freehand or adobe photoshop may display color different...

  • Page 120: Note

    Mac os 10.1.5 operation • 118 choosing a color matching method there is no one correct way to achieve a good color match between the document displayed on your monitor, and its printed equivalent. There are many factors involved in achieving accurate and reproducible color. However, the following gu...

  • Page 121

    Mac os 10.1.5 operation • 119 rgb or cmyk if you are printing photographic images from a graphics application such as adobe photoshop, you may be able to use soft-proofing to simulate the printed image on your monitor. To do this, you can use the icc-profiles provided by oki, and then print using th...

  • Page 122: Oki Driver Options

    Mac os 10.1.5 operation • 120 oki driver options this section references only the oki-supplied driver selections, printer features . Oki printer features 1. Open your printer driver (by choosing file — print from an application) and select your desired oki printer. 2. Then open the drop-down menu at...

  • Page 123: Note

    Mac os 10.1.5 operation • 121 quality a straightforward selection of the print quality desired. • fast: 600 x 600 dpi • fine: 1200 x 1200 dpi 1. Select your desired print quality. Collate collating can be carried out with or without a hard disk drive installed. However, printers with a hard disk dri...

  • Page 124

    Mac os 10.1.5 operation • 122 • stacker (face-up): ouput to the side in reverse order. • finisher (face-up): output to the upper stacker of the finisher. • finisher (face-down): output to the lower stacker of the finisher. 1. Select your desired option. Staple this option, if installed, allows you t...

  • Page 125

    Mac os 10.1.5 operation • 123 media type many options are available for selecting the thickness of the paper type. Normally the printer setting is sufficient. 1. Select your desired media type. Any option, other than printer setting, will override the setting at the printer. 2. The following chart (...

  • Page 126

    Mac os 10.1.5 operation • 124 features 2 the tab’s features are explained below. Mp tray is handled as manual feed select the option desired — the default is no. The mp tray cannot be used for duplex printing. Labels 0.1 to 0.17 mm thick medium heavy * * simplex simplex * 0.17 to 0.2 mm thick ultra ...

  • Page 127

    Mac os 10.1.5 operation • 125 black overprint this option prevents registration errors and only works for 100% black text. 1. Click on the checkbox to enable the option. Color control oki color matching this is oki’s proprietary color matching system and affects rgb data only. This is the default se...

  • Page 128

    Mac os 10.1.5 operation • 126 black finish this setting determines black toner usage only. Auto this option is best for an office environment, with the printer determining which style is better. Glossy this option uses more cmyk and less black while producing a shinier black. Matte this option uses ...

  • Page 129

    Mac os 10.1.5 operation • 127 monitor (6500k) vivid optimized for printing bright colors when using a monitor with a color temperature of 6500k. Ideal for office graphics and text. Vivid or digital camera settings produce brightest colors. Monitor (9300k) optimized for printing photographs when usin...

  • Page 130

    Mac os 10.1.5 operation • 128 intents are essentially a set of rules that determine how this color conversion takes place. 1. Select the option desired. Auto the best default select as this selects the optimal settings for a general office environment. Perceptual best choice for printing photographs...

  • Page 131

    Mac os 10.1.5 operation • 129 printer halftone this option prevents the halftone of a high-end graphic application from printing. 1. Click on the checkbox to enable the option. Color simulation affects cmyk output only and is usually used in offset printer environments only. This option simulates wh...

  • Page 132: Note

    Mac os 10.1.5 operation • 130 1. Select the option desired. Media check sets whether the printer checks the matching of paper size to that of the tray. Only standard sizes are checked. Features 4 toner saving checking this will enable toner saving but reduce print quality. Page roate checking this w...

  • Page 133: General Printing Directions

    Mac os 10.1.5 operation • 131 general printing directions what follows are descriptions of common printing issues common to the macintosh environment. This section does not attempt to cover all the options that might occur, but rather, the typical printing operations that can benefit from detailed d...

  • Page 134

    Mac os 10.1.5 operation • 132 a. For multiple pages, access pages per sheet b. Select the desired layout direction . C. Select a border between the sheets, if desired. Duplex 1. Open your printer driver (by choosing file — print from an application) and select your desired oki printer. 2. Then open ...

  • Page 135: Notes

    Mac os 10.1.5 operation • 133 b. Select which binding you prefer. Normally, the first option is the default. Collating collating can be carried out with or without a hard disk drive installed. However, fitting a hdd will achieve greater performance. If the software application being used has a colla...

  • Page 136

    Mac os 10.1.5 operation • 134 2. The copies & pages dialog box should already be displayed. If not, then select copies & pages from the menu. 3. From the general screen, click the button next to collate to enable the function..

  • Page 137: Mac Os 8.6-9.2.2 Utilities

    Mac os 8.6-9.2.2 utilities • 135 mac os 8.6-9.2.2 utilities this section explains how to install and use the included utilities supplied. • storage device manager • profile downloader • fonts downloader • oki swatch utility • okinet utility for macintosh important! These utilities, except the profil...

  • Page 138: General Information

    Mac os 8.6-9.2.2 utilities • 136 general information storage device manager using the software improves the internal performance of the printer allowing you to adjust printer options, such as paper tray and printing timeout settings. Profile downloader this utility allows you to download to the prin...

  • Page 139: Installation Procedures

    Mac os 8.6-9.2.2 utilities • 137 things to remember: • your software may not be able to match colors using the information provided by the swatch files. In that case, you may need to use other means of matching. • many other factors influence how you see color: the color and finish of the paper, the...

  • Page 140

    Mac os 8.6-9.2.2 utilities • 138 4. Select custom install to access the utility installation. 5. Click in the boxes on the left hand side of the utilities you wish to install and click the install button to complete. This will install the utilities into the folder specified during installation proce...

  • Page 141: Important!

    Mac os 8.6-9.2.2 utilities • 139 storage device manager operation open sdm 1. Access the storage device manager (sdm) program by accessing local hard drive — okidata — sdm for mac . From the main screen, you can adjust basic options. Printer name displays the currently selected printer name (if appl...

  • Page 142

    Mac os 8.6-9.2.2 utilities • 140 undo button 1. Clicking this button will restore the settings in the dialog box effective before any changes that may have been made. 2. This button is grayed out and disabled if no change has been made to the settings in this dialog box. Option button 1. Clicking th...

  • Page 143

    Mac os 8.6-9.2.2 utilities • 141 sdm options 1. There are other parameters unique to the sdm available by pressing the options... Button. 2. For each option, click on the drop-down arrows to select your choice. Manual timeout this parameter sets the period of time, that after requesting paper to be ...

  • Page 144

    Mac os 8.6-9.2.2 utilities • 142 power save delay when no input is received for the specified time, the printer will enter power save mode. Sdm menu items not all menu items are available for the sdm. File menu utilities menu menu item value description refresh execute downloads the latest settings ...

  • Page 145

    Mac os 8.6-9.2.2 utilities • 143 change printer name/zone this will change the name that is stored in the postscript interpreter in the printer. However, this will not change the name displayed in the chooser - only the okinet utility has that ability. 1. Access the function from the utilities menu....

  • Page 146

    Mac os 8.6-9.2.2 utilities • 144 download file this utility allows you to download to the printer’s hard drive ps/pdf/ font files for faster printing. The printer will automatically print the ps/pdf files unless they are specified to be stored in the hard disk. 1. After selecting download file from ...

  • Page 147

    Mac os 8.6-9.2.2 utilities • 145 display font list 1. To identify the fonts already loaded into the printer, select display font list from the utilities menu. 2. Press close to return to the main screen. Initialise disk this utility will erase the hard disk of the printer and cause it to rebuild the...

  • Page 148

    Mac os 8.6-9.2.2 utilities • 146 substitute fonts this function is not supported for a non-kanji printer. Ps gamma adjuster this option allows adjusting the gamma output, or toner density, when printing from the printer. The gamma curve profile is sent to the printer with the print job. 1. Because g...

  • Page 149

    Mac os 8.6-9.2.2 utilities • 147 create/edit a new gamma curve profile 1. To create a new gamma curve, press the new button. To edit, highlight the profile and press the edit button. 2. Select either all or an individual color (deselect all first). To modify a curve, click on a point on the curve - ...

  • Page 150: Profile Downloader

    Mac os 8.6-9.2.2 utilities • 148 profile downloader this utility allows you to download to the printer custom-built (icc) color profiles built in monacoezmatch for oki software and downloads it to the printer’s hard drive. The profile downloader program creates empty container files, called projects...

  • Page 151: Note

    Mac os 8.6-9.2.2 utilities • 149 3. Press add to locate and select the monaco-created icc file(s) desired. Once found, press add again to open the link profile conversion dialog box. 4. Select the options necessary for the link profile conversion. A. Ps driver - only 16 user profiles are available t...

  • Page 152: Fonts Downloader

    Mac os 8.6-9.2.2 utilities • 150 6. To remove a profile from the project, highlight the profile and press the remove button. 7. Once you complete building the project file, press the download button to load the project into the printer. 8. Once files have been loaded into the printer, a new file wil...

  • Page 153

    Mac os 8.6-9.2.2 utilities • 151 presented with the simple swatch. The simple swatch covers the commonly used colors. 2. Each color block, or sample, is identified with information your software package needs to reproduce that color accurately. The numbers under each block specify the amounts of the...

  • Page 154: Okinet Utility For Ethertalk

    Mac os 8.6-9.2.2 utilities • 152 • lightness bar changes light intensity. 3. The utility then creates many different possibilities from which you can choose. 4. Once satisfied, print the swatch from the menu using file — print or repeat the steps to find the color desired. • for additional informati...

  • Page 155

    Mac os 8.6-9.2.2 utilities • 153 rename printer/zone 1. After opening the okinet application, press the search button to select the printer you wish to name..

  • Page 156

    Mac os 8.6-9.2.2 utilities • 154 2. Then, once found, follow the directions by pressing command+n on the keyboard to rename the printer or command+z to select the zone for the printer. 3. Alternatively, you can use the menu at this point to rename/ change printers/zones. Printer select printer renam...

  • Page 157

    Mac os 8.6-9.2.2 utilities • 155 change parse type 1. After selecting the printer, from the menu select configure — parsing. 2. Select the option desired and press ok to enable. Print config 1. After selecting the printer, from the menu select file — print config to gain a printout of the current co...

  • Page 158

    Mac os 8.6-9.2.2 utilities • 156 2. You will be presented with the status screen. Press ok to return to close. Configure printer type 1. After selecting the printer, from the menu select configure — type . 2. Enter the new name in and press change type 1 . If you have altered current type 2 , you wo...

  • Page 159: Mac Os 10.1.5 Utility

    Mac os 10.1.5 utility • 157 mac os 10.1.5 utility this section explains how to install and use the profile downloader. General information profile downloader this utility allows you to download to the printer custom-built color profiles built in monaco software (or other high-end color profile build...

  • Page 160

    Mac os 10.1.5 utility • 158 4. Select custom install to access the utility installation. 5. Click in the box on the left hand side for the profile downloader and press the install button to complete. This will install the program into the folder specified during installation process..

  • Page 161: Profile Downloader

    Mac os 10.1.5 utility • 159 profile downloader this utility allows you to download to the printer custom-built (icc) color profiles built in monacoezmatch for oki software and downloads it to the printer’s hard drive. The profile downloader program creates empty container files, called projects, to ...

  • Page 162

    Mac os 10.1.5 utility • 160 3. Press add to locate and select the monaco-created icc file(s) desired. Once found, press add again to open the link profile conversion dialog box. 4. Select the options necessary for the link profile conversion. A. Ps driver - only 16 user profiles are available total....

  • Page 163: Note

    Mac os 10.1.5 utility • 161 project; however, remember that you only have 16 user profiles to use for all projects. 6. To remove a profile from the project, highlight the profile and press the remove button. 7. Once you complete building the project file, press the download button to load the projec...

  • Page 164: Maintenance

    C9300/c9500 maintenance • 162 maintenance adding paper the lcd display indicates when the number of sheets of paper in any paper tray falls below 30. 1. Pull out the paper tray. 2. Remove any remaining sheets of paper. 3. Refill the tray with up to a ream (500 sheets) of paper, then place the sheets...

  • Page 165: Important!

    C9300/c9500 maintenance • 163 5. Close the paper tray gently. Important! To prevent paper jams: • don’t leave space between the paper and the paper guides and rear stopper. • don’t overfill the paper tray. Capacity depends on the type of paper and the paper weight (max. 550 sheets of 20-lb. Us bond—...

  • Page 166: Changing The Toner Cartridge

    C9300/c9500 maintenance • 164 changing the toner cartridge when the toner is running low, *** toner low is displayed in the control panel (*** is the color name). If printing continues without replacing the toner cartridge, change *** toner is displayed and printing is cancelled. Depending on the op...

  • Page 167: Caution!

    C9300/c9500 maintenance • 165 3. Move the lever (1) on the end of the toner cartridge in the direction of the arrow as far as it will go, then remove the toner cartridge (2), lifting the lever end of the cartridge first to disengage the locating peg on the image drum from the toner cartridge. 4. Unp...

  • Page 168

    C9300/c9500 maintenance • 166 5. Shake the new toner cartridge back and forth several times. Then, holding the toner cartridge horizontally, remove the tape. 6. Insert the new toner cartridge into the image drum, left side first, engaging the drum locating peg in the hole in the toner cartridge..

  • Page 169

    C9300/c9500 maintenance • 167 7. Gently push the toner cartridge down engaging the locking pin into the groove on the image drum. 8. Gently push the lever in the direction of the arrow until it stops. If you meet any resistance when pushing the lever, stop and push down on the cartridge to be sure i...

  • Page 170: Caution!

    C9300/c9500 maintenance • 168 9. Gently wipe the corresponding led head surface with the led lens cleaner supplied with the toner cartridge. 10.Close the top cover. Caution! Do not use methyl alcohol or other solvents on the led head otherwise damage to the lens surface will occur. Note after instal...

  • Page 171: Changing The Image Drum

    C9300/c9500 maintenance • 169 changing the image drum when the image drum reaches the end of its product life, *** change drum is displayed in the control panel (*** is the color name). If printing continues without replacing the image drum, change *** image drum is displayed and printing is cancell...

  • Page 172

    C9300/c9500 maintenance • 170 2. Remove the appropriate image drum/toner cartridge from the printer. 3. Remove the new image drum from the packaging. 4. Remove the protective sheet and film from the new image drum..

  • Page 173: Warning!

    C9300/c9500 maintenance • 171 5. Install the new image drum in the printer. 6. Push the tab inwards and remove the blanking plate (2) from the image drum. 7. Install a new toner cartridge of the corresponding color: see “changing the toner cartridge” on page 164. 8. Close the top cover. Warning! Tak...

  • Page 174: Changing The Transfer Belt

    C9300/c9500 maintenance • 172 changing the transfer belt when the transfer belt reaches the end of its life, change belt unit is displayed in the control panel. The transfer belt life is approximately 80,000 sheets, letter long edge feed. However, this assumes a standard print job of three sheets. I...

  • Page 175

    C9300/c9500 maintenance • 173 3. Press back the lock lever (1) and, using the handles (2 and 3), remove the old transfer belt from the printer. 4. Remove the new transfer belt unit from its packaging. 5. Using the handles (2 and 3), align the pins (4) with the grooves (5) on the printer and insert t...

  • Page 176: Changing The Fuser Unit

    C9300/c9500 maintenance • 174 changing the fuser unit when the fuser unit reaches the end of its product life, change fuser unit is displayed in the control panel. Fuser unit life is approximately 80,000 letter-size sheets. 1. Switch off the printer and open the top cover. Warning! The fuser unit is...

  • Page 177

    C9300/c9500 maintenance • 175 2. Move the two locking levers (1) to the rear of the machine to release the fuser unit, then use the handle to remove the fuser from the printer. 3. Remove the new fuser unit from its packaging and lift off the shipping tape (1) holding the levers at either end of the ...

  • Page 178

    C9300/c9500 maintenance • 176 4. Using the handle (1), lower the new fuser unit into the printer and push down firmly to lock it in place. 5. Make sure the two spring loaded locking levers lock the fuser unit into place. 6. Close the top cover.Zzz.

  • Page 179: Cleaning The Led Heads

    C9300/c9500 maintenance • 177 cleaning the led heads clean the led heads when • printing is unclear • printing has white lines • when text is blurred 1. Switch off the printer and open the top cover. 2. Gently wipe each led head surface with the led lens cleaner or a soft tissue. 3. Close the top co...

  • Page 180: Transporting The Printer

    C9300/c9500 maintenance • 178 transporting the printer this printer is a precision machine. If it is transported without its protective packaging it may be prone to mechanical damage. To prepare the printer for transportation: 1. Turn off the printer. 2. Disconnect the power cable and printer interf...

  • Page 181: Warning!

    C9300/c9500 maintenance • 179 7. Secure the cover with packing tape. 8. Place the bottom styrofoam packing piece on the skid and lower printer onto it. Then place the remaining styrofoam packing pieces around the printer. 9. Place the box over the printer on the skid and secure it in place with the ...

  • Page 182: Troubleshooting

    C9300/c9500 troubleshooting • 180 troubleshooting lcd messages the liquid crystal display (lcd) on the control panel indicates the printer status and if there is a problem with the printer. Status and error messages are listed below together with an explanation of what each message means: lcd messag...

  • Page 183

    C9300/c9500 troubleshooting • 181 check fuser unit check the fuser unit for paper jam, correct installation, etc. Check image drum check the image drum for correct installation, etc. Color will be indicated. Collate fail collating of multiple copies has failed. Color adjusting adjusting head so that...

  • Page 184

    C9300/c9500 troubleshooting • 182 invalid data data is incorrect. Load load correct paper size/type. Size/type will be indicated. Media mismatch paper type set via menu does not match that sent via driver. Network error network error. Offline shows off line status. Online shows on line status. Open ...

  • Page 185

    C9300/c9500 troubleshooting • 183 shutdown starts the shutdown procedure to protect the file system on hard disk. Size mismatch change paper to correct size/type. Press on- line to continue. Stacker full stacker is full. Remove the paper. Unsuitable size indicates wrong paper size. Usb i/f error usb...

  • Page 186: Paper Jams

    C9300/c9500 troubleshooting • 184 paper jams paper jams are indicated by an error message on the display. Paper jams are cleared as follows: 1. Open the top cover of the printer. 2. Check the paper tray: pull out the paper tray and remove any jammed paper from the printer, then gently push the paper...

  • Page 187: Caution!

    C9300/c9500 troubleshooting • 185 3. Check the transfer belt and right side cover a. Remove all four image drums and place them on a flat surface away from light. Caution! To avoid damage to the drums: • be careful to place the drums on a flat surface so that nothing contacts the shiny green surface...

  • Page 188

    C9300/c9500 troubleshooting • 186 b. Carefully remove any jammed paper from the transfer belt and top paper exit. C. Open the right side cover and remove any jammed paper, then close the right side cover. D. Put all four image drums back into the printer..

  • Page 189

    C9300/c9500 troubleshooting • 187 4. Check the straight-through exit paper tray: remove any jammed paper from the side exit tray (if necessary, open the tray and remove any jammed paper, then close it)..

  • Page 190: Warning!

    C9300/c9500 troubleshooting • 188 5. Check the fuser unit: a. Release the fuser roller lock levers at either end of the fuser and slowly remove the jammed paper. B. Relock the levers at either end of the fuser. Warning! The fuser unit is very hot after printing. Always use the handle when lifting it...

  • Page 191

    C9300/c9500 troubleshooting • 189 6. Check the paper separator: a. Release and lift the separator (1). B. Remove any jammed paper from the printer. C. Replace the separator..

  • Page 192

    C9300/c9500 troubleshooting • 190 7. Check the duplex unit a. Open the small front cover and pull on the blue handle to slide the duplex unit and paper tray out. B. Lift the duplex top cover and remove any jammed paper. C. Close the duplex top cover and slide the duplex unit/paper tray back into the...

  • Page 193

    C9300/c9500 troubleshooting • 191 8. Check any additional paper trays: if any additional paper trays (1) or the high capacity feeder (2) are installed, pull out the paper trays and check that no paper is jammed along the various parts of the exit path. 9. Close the top cover, pressing down to latch ...

  • Page 194: Parallel Transmission Mode

    C9300/c9500 troubleshooting • 192 parallel transmission mode the parallel port supports ieee-1284 and ecp mode. If your computer's parallel port is not compatible with one of these modes, the printer may not print at all or it may print corrupted data. To correct for this, enter the printer's parall...

  • Page 195: Problem Solving

    C9300/c9500 troubleshooting • 193 problem solving paper feed problems paper jams are frequent. • more than one sheet feeds at a time. • paper curls. • paper feeds at an angle. Paper jam has been cleared, but printer does not print. Possible cause remedy the printer is not horizontal. Place the print...

  • Page 196

    C9300/c9500 troubleshooting • 194 problems printing from macintosh cannot configure for usb connection. Possible cause remedy usb cable does not meet specifications. Use usb cable to specification ver.1.1. Interface is disabled. Check that usb interface is set to enable. Configuration procedure was ...

  • Page 197

    C9300/c9500 troubleshooting • 195 cannot print. • prnusbx write error is displayed. Printing is slow. Printer requests paper size change to continue printing. Possible cause remedy interface is disabled. In the printer menu settings, enable parallel or usb interface. Printer is switched off. Switch ...

  • Page 198

    C9300/c9500 troubleshooting • 196 problems with poor quality printing longitudinal white stripes longitudinal fading faint printing fading in patches possible cause remedy led head is dirty. Clean led head with lens cleaner or soft tissue. Toner is low. Change toner cartridge. Image drum damaged. Ch...

  • Page 199

    C9300/c9500 troubleshooting • 197 longitudinal black stripes faint shading on unprinted sections blurred letter edges possible cause remedy image drum is damaged. Replace image drum. Toner is low. Change toner cartridge. Periodic black lateral lines or spots. • if the lines or spots occur at interva...

  • Page 200: Miscellaneous Problems

    C9300/c9500 troubleshooting • 198 miscellaneous problems the power is on, but the printer does not go online. Print processing does not start. Print processing cancels. Printer makes a strange noise. Possible cause remedy bad connection switch off the printer and disconnect the power cable. Reconnec...

  • Page 201

    C9300/c9500 troubleshooting • 199 an asterisk (*) symbol appears on the display, repeatedly moving across the first line then the second. It takes a long time to start printing. Possible cause remedy the main board is not properly seated in the printer. Turn the printer off, then reseat the main boa...

  • Page 202

    C9300/c9500 troubleshooting • 200 toner rubs off the printed surface. Possible cause remedy media weight and media type settings may not be appropriate. Set the value of media weight to the next heaviest one. Packing materials left on the fuser when it was installed. Careful! Fuser may be hot! Open ...

  • Page 203: Accessories

    C9300/c9500 accessories • 201 accessories introduction depending on the configuration of your printer, you may wish to add one or more of the following options as your needs evolve: • additional memory: see page 202 • hard disk drive (hdd): see page 206 • duplex unit: see page 209 • paper trays: see...

  • Page 204: Additional Memory

    C9300/c9500 accessories • 202 additional memory additional memory increases the printer’s capacity to process complex data: • recommended for duplex printing or if error messages appear when printing complex data. • used for graphic-intensive applications on networks. Additional memory is available ...

  • Page 205: Note

    C9300/c9500 accessories • 203 installing additional memory 1. Switch off the printer and disconnect the power cable and printer interface cable. 2. Loosen the two screws (1) and remove the main board. 3. Insert the memory modules the slots as follows: push out the white tabs at either end of the soc...

  • Page 206: Note

    C9300/c9500 accessories • 204 a. Align the module with the narrow strip (1) on its metallic contact edge to the right (toward the slot identifier numbers ) of the control board. B. Carefully insert the module in the socket, placing the ends into the slot in the lock tabs. Press down firmly, until yo...

  • Page 207

    C9300/c9500 accessories • 205 6. Print a menumap (see “printing the menumap” on page 29) and check that the total memory size shown at the top of the menumap matches the memory now installed in the printer. If it doesn’t, turn the printer off and pull out the main board and check to be sure that the...

  • Page 208: Internal Hard Disk Drive

    C9300/c9500 accessories • 206 internal hard disk drive the optional internal hard disk is used to store documents for proof and print, password or secure printing. Installing the hard disk drive 1. Switch off the printer and disconnect the power cable and printer interface cable. 2. Loosen the two s...

  • Page 209

    C9300/c9500 accessories • 207 3. Hold the hard disk drive by the locking handle (1), then insert the handle locating lugs (2) and four locating feet (3) into the holes in the main board making sure the hard disk connector (4) starts to engage with the socket on the control board. 4. Gently push down...

  • Page 210: Note

    C9300/c9500 accessories • 208 4. Switch the printer on again (the printer has to be switched off and back on again to initialize the hard disk before use). Note • when initializing the hard disk, any fonts, overlays or print jobs that have been acknowledged will be erased. • the storage device manag...

  • Page 211: Duplex Unit

    C9300/c9500 accessories • 209 duplex unit installation 1. Switch off the printer and disconnect the power cable. 2. Remove the paper tray (1): slide it out until it reaches its stop, then lift up to remove the tray completely from the printer. 3. Remove the front cover (2) by lifting it at both ends...

  • Page 212: Note

    C9300/c9500 accessories • 210 4. Place the duplex unit on top of the paper tray so that they are aligned flush, then open the small cover on the duplex unit and pull the blue handle gently until the duplex unit and paper tray are locked together. 5. Slide the duplex unit and paper tray as a complete...

  • Page 213

    C9300/c9500 accessories • 211 removing the duplex unit the duplex unit may be removed from the printer as follows. 1. Switch off the printer and disconnect the power cable. 2. Open the small front cover and pull the colored handle (1) to slide the duplex unit/paper tray out of the printer as a compl...

  • Page 214: Additional Paper Trays

    C9300/c9500 accessories • 212 additional paper trays two additional paper trays can be installed and, when combined with the standard paper tray, paper capacity increases to approximately 1650 sheets. Installation 1. Switch off the printer and disconnect the power cable and printer interface cable. ...

  • Page 215: Note

    C9300/c9500 accessories • 213 2. Lower the printer gently on to the additional paper tray unit aligning the holes and connection socket on the base of the printer with the locating pegs and connector on the additional paper tray unit. 3. Load paper in each tray, using the same procedure you use for ...

  • Page 216

    C9300/c9500 accessories • 214 4. Fold the tray media size identifier sheet to expose the appropriate media size, then insert it in the holder at the right end of the tray. 5. Place the appropriate self-adhesive tray number identifier label (2 or 3) supplied with the optional tray on the lower rectan...

  • Page 217: High Capacity Feeder (Hcf)

    C9300/c9500 accessories • 215 high capacity feeder (hcf) the high capacity feeder consists of three paper trays together as one unit, mounted on casters. Each tray holds approximately 550 sheets, depending on paper weight, increasing the total printer capacity to about 2200 sheets. This high capacit...

  • Page 218: Note

    C9300/c9500 accessories • 216 2. Lower the printer gently on to the high capacity feeder aligning the holes and connection socket on the base of the printer with the pins and connector plug on the high capacity feeder. 3. Load paper in each tray, using the same procedure you use for loading paper in...

  • Page 219

    C9300/c9500 accessories • 217 4. Fold the tray media size identifier sheets supplied with the high capacity feeder to expose the appropriate media size, then insert them in the holder at the right end of each tray. 5. Place the appropriate self-adhesive tray number identifier labels supplied with th...

  • Page 220: Finisher

    C9300/c9500 accessories • 218 finisher the finisher allows you to staple, punch and offset the printed documents emerging from your printer. The accessories available are: • c9300/c9500 finisher with 2 hole punching • c9300/c9500 finisher with 4 hole punching • finisher interface kit • finisher stan...

  • Page 221: Specifications

    C9300/c9500 specifications • 219 specifications print method led exposed light source electronic photographic memory resolution c9300 - 600x1200 dpi c9500 - 1200x1200 dpi colors cyan, magenta, yellow, black (cmyk) processor speed c9300: 450 mhz, c9500: 600 mhz memory c9300 - 128 mb standard (extra m...

  • Page 222

    C9300/c9500 specifications • 220 parallel interface designation: ieee-1284 connection: 36-pin, ieee 1284-compliant required cable: standard bi-directional ieee-1284 compatible cable of up to 6 ft. (1.8 meters). Must comply with fcc regulations, must be shielded with twisted pair conductors, and must...

  • Page 223

    C9300/c9500 specifications • 221 media size - mp tray letter, legal-14, legal-13.5, legal-13, tabloid, tabloid extra, executive a3, a3 nobi, a3 wide, a4, a5, b4, b5, a6 envelopes: c5, dl, c4, com-9, com-10, monarch custom (up to 1200mm length) paper capacity tray 1 • 530 sheets 20-lb.Us bond paper •...

  • Page 224

    C9300/c9500 specifications • 222 power consumption operating: 1600 w max.; 800 w average standby: 1300 w max.; 250 w average operating environment operating: • 50 to 90°f (10 to 32 °c) • 20 to 80% rh maximum wet bulb temperature 77°c (25°c) for maximum print quality • 62.6 to 80.6°f ( 17 to 27 °c) •...

  • Page 225: Consumables

    C9300/c9500 consumables • 223 consumables toner description ................................... Order no. Black toner..................................... 41963604 cyan toner ..................................... 41963603 magenta toner................................ 41963602 yellow toner .............

  • Page 226: Fuser Units

    C9300/c9500 consumables • 224 fuser units description ................................... Order no. Fuser unit, 120v ............................. 41946101 fuser unit, 230v ............................. 41946103 transfer belt description ................................... Order no. Transfer belt......

  • Page 227: Oki

    C9300/c9500 consumables • 225 oki ® print media oki banner paper order no. White, 70-lb. Index, 35.4'' x 12.9''. 100 sheets .................52206001 oki synflex™: waterproof and tear proof order no. White, 8½ x 11''. 100 sheets ............................................52205901 oki bright white p...

  • Page 228: Oki

    C9300/c9500 consumables • 226 oki ® print media (continued) oki premium card stock order no. White, 60 lb. Cover, 8½ x 11''. 250 sheets.......................52205601 white, 90 lb. Index, 8½ x 11''. 250 sheets........................52205602 white, 110 lb. Index, 8½ x 11''. 250 sheets..................

  • Page 229: Factory Default Settings

    C9300/c9500 factory default settings • 227 factory default settings print menu item factory default setting copies 1 duplex off binding long edge output bin face down job offset on paper feed tray1 auto tray switch on tray sequence down mp tray usage feed when mismatching media check enable transpar...

  • Page 230: Media Menu

    C9300/c9500 factory default settings • 228 media menu item factory default setting tray1 mediatype plain tray1 mediaweight auto tray2 mediatype plain tray2 meidiaweight auto tray3 mediatype plain tray3 mediaweight auto tray4 mediatype plain tray4 mediaweight auto tray5 mediatype plain tray5 mediawei...

  • Page 231: Color Menu

    C9300/c9500 factory default settings • 229 color menu item factory default setting auto density mode auto adjust density [execute] color tuning [print pattern] cyan high-light 0 cyan mid-tone 0 can dark 0 magenta high-light 0 magenta mid-tone 0 magenta dark 0 yellow high-light 0 yellow mid-tone 0 ye...

  • Page 232: System Config Menu

    C9300/c9500 factory default settings • 230 system config menu pcl emulation menu item factory default setting power save delay time 60 min personality auto emulation usb ps-protocol raw network ps protocol raw clearable warning on auto continue off manual timeout 60 sec. Wait timeout 40 sec. Low ton...

  • Page 233: Ppr Emulation Menu

    C9300/c9500 factory default settings • 231 ppr emulation menu item factory default setting character pitch 10 cpi font condense 10 cpi to 12 cpi character set set 2 symbol set ibm-437 letter 0 style disable zero character normal line pitch 6 lpi white page skip off cr functuion cr lf function lf lin...

  • Page 234: Fx Emulation Menu

    C9300/c9500 factory default settings • 232 fx emulation menu parallel menu item factory default setting character pitch 10 cpi character set ibm-457 symbol set pc - 8 letter 0 style disable zero character normal line pitch 6 lpi white page skip off cr functuion cr line length 80 column form length 1...

  • Page 235: Usb Menu

    C9300/c9500 factory default settings • 233 usb menu network menu memory menu item factory default setting usb enable soft reset disable offline receive disable item factory default setting tcp/ip enable netware enable ethertalk enable netbeui enable frame type auto dhcp/bootp enable rarp disable ip ...

  • Page 236: System Adjust Menu

    C9300/c9500 factory default settings • 234 system adjust menu item factory default setting x adjust 0.0 mm y adjust 0.0 mm duplex x adjust 0.0 mm duplex y adjust 0.0 mm tray1 a3 nobi paper tabloid extra tray1 legal14 paper legal 14 tray2 a3 nobi paper tabloid extra tray2 legal14 paper legal 14 tray3...

  • Page 237: Maintenance Menu

    C9300/c9500 factory default settings • 235 maintenance menu usage menu displays printer page counts and data for printer consumables. Item factory default setting eeprom reset [execute] save menu [execute] restore menu [execute] power save enable paper black setting 0 paper color setting 0 transpr b...

  • Page 238: Index

    Index • 1 index a additional memory ..................202 additional paper trays ..............212 c components ...............................12 connection power cable.............................25 control panel..............................26 d disk maintenance ......................59 display la...

  • Page 239

    Index • 2 o options additional memory...............202 additional paper trays...........212 ccs copier unit...................218 duplex unit ...........................209 high capacity feeder .............215 internal hard disk ..................206 p paper feed......................................