QTek 9090 User Manual - Troubleshooting
Pocket PC Phone User Manual
156
Pocket PC Phone User Manual
157
Appendix B Regulatory
Troubleshooting
Troubleshooting
If you still encounter problems after reviewing this troubleshooting guide, contact your mobile opera-
tor or an authorized
Technical Support
center in your area.
Problem
n
My Pocket PC Phone keeps
turning itself off.
n
My Pocket PC Phone is not
making any sound.
n
My Pocket PC Phone does
not vibrate when the phone
rings or alarms occur.
n
The
screen freezes or the
device is not responding.
n
The
screen is blank.
Solution
Your Pocket PC Phone is designed by default to turn itself
off if not used for 3 minutes. This period can be adjusted
to a maximum of 5 minutes. Refer to the
Power
setting in
Chapter 5
for more information
.
1
Tap at the right side of the Title Bar to check the
volume status.
2
Check the settings of
Sound and Notifications
on the
Persona
l tab by tapping the
Start
menu
>
Settings.
1
Tap at the right side of the Title Bar to check if the
vibrate function is activate.
2
Check the settings of
Sound and Notifications
on the
Persona
l tab by tapping the
Start
menu
>
Settings.
3
Check the event note in your
Calendar
to see if the
Reminder
has been activated.
Reset your device. See the
Resetting your Pocket PC
Phone
section in Appendix A.
If your Pocket PC does not respond when you briefly
press the Power button, press and hold the button for a
full second. If that does not work:
1
Plug the AC power into the device to charge it.
2
Reset the device. See the
Resetting your Pocket PC.
Phone
section in
Appendix A
.