QTek 9090 User Manual - Tapping and Writing Problems
Pocket PC Phone User Manual
158
Pocket PC Phone User Manual
159
Troubleshooting
Troubleshooting
Tapping and Writing Problems
Problem
n
Device buttons do not re-
spond, or bring up the wrong
program.
n
Inaccurate response to stylus
taps.
n
Pocket PC does not recog-
nize handwriting.
Solution
Check the
Buttons
setting to see if the program
assignment for each function button is set as you
wanted. Tap the
Start
menu
>
Settings >
the
Personal
tab
>
Buttons.
For detailed information about
Button
settings
, see Chapter 5.
Adjust the touchscreen to respond more accurately to
screen taps. Tap the
Start
menu
>
Settings >
the
System
tab
>
Screen >
Align Screen
.
For your Pocket PC to recognize your handwriting input
with the stylus, you need to use
Transcriber
writing. To
learn how to write in
Transcriber
, see Chapter 2.
ActiveSync Problems
Problem
n
ActiveSync operation cannot
be performed or connected.
Solution
1
Make sure the ActiveSync cradle/cable is connected
securely.
2
Make sure you have installed the
ActiveSync
software
included on the Pocket PC Phone 2003
companion CD.
3
Make sure you selected the appropriate local
USB
or
local
Serial
from
File Menu Connection Settings
in
the
ActiveSync Manager
window on your desktop
computer.
4
If you are using the optional serial cradle/cable, make
sure you are not running another program which also
works with the serial port you have selected.
5
If ActiveSync still doesn't work, remove and re-install
the ActiveSync software on your PC.