Zebra Rw 220 User Manual - 12. Label Jam:

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RW Series User Guide

• Ensure Media Cover is properly closed and latched and 

error indicators are off.

• Check baud rate.

• Replace cable to terminal.

12. Label Jam:

• Open media cover.

• Apply generous amount of alcohol  to printer in area of   

 jammed label.

13. Blank LCD Screen 

• No application loaded or application corrupted: reload 

program.

14. Magnetic Strip Card or Smart Card Won’t Read

• Ensure the “RDR” text is displayed, indicating card reader is 

enabled.  (Refer to the Operator Controls section.)

• Ensure card is inserted with the magnetic stripe or 

microchip facing in the correct direction.

• Check card for excessive wear or damage to either the 

magnetic strip or the microchip.

15.  Battery Pack Is Hard to Insert

• The battery packs for the RW and QL series printers are 

similar in size and shape, but not interchangeable.  Verify 

you are using the correct battery pack.  The battery pack 

part number for the RW 420 is AK17463-005.

  The battery pack part number for the RW 220 is 

AK18026-002.

• Verify that the shrink wrapping and the warning card 

protecting the battery contacts have been removed.