3Com VCX V7000 Telephone Manual - page 37

Transferring a Call

37

Dialing a New Call 

While on a Call

You can put a call on hold, dial a new call, and toggle between the two 

calls:

1 Press the Hold button. Or press the Right button corresponding to the 

call for the Actions menu, scroll to Hold, and press Select.

2 Press an Access button, the New Call button, of the Left button to 

choose a new line.

3 When you hear dial tone, dial the second call.

Answering a New 

Call While on a Call

You can put your current call on hold, answer a second call, and then 

toggle between the two calls:

1 Press Hold and then the Left soft button next to the new call on the 

display. You are connected to the new call. The current call is put on hold.

2 To return to the earlier call, press Hold and the Left soft button 

corresponding to the earlier call on the display.

Transferring a Call

When you are on a call, the Transfer feature allows you to send the call 

from your telephone to any other internal line. For unattended or 

attended transfers, if your call permissions allow, you can send the call to 

an external line. 

If your telephone is part of a bridged extension, see 

Call Transfer, Call 

Conferencing, and Bridged Line Calls

 for additional information.

You can also transfer a call to another subscriber’s voice mail. See 

Transferring a Call to Another User’s Voice Mail

.

Unattended Transfer

In an unattended transfer, you transfer the call without notifying the 

recipient. You can either use the Transfer button or the transfer feature 

code:

1 While on a call, press Transfer. The call is placed on hold, you hear a dial 

tone, and the system prompts you enter a destination number.

2 Dial the number to which you want to transfer the call or choose the 

number from the Directory or Speed Dial lists. 

3 Hang up.

The call is disconnected as soon as the transfer starts, which frees up your 

line. If the transfer cannot be completed: