3Com VCX V7000 Telephone Manual - page 74

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C

HAPTER

 5: S

TANDARD

 F

EATURES

You can be a member of, and logged in to, multiple hunt groups, 

which may be of different hunt group types.

As a hunt group member, you should also be aware of how hunt group 

calls work with other VCX phone features, such as call conferencing. See 

Hunt Group Interaction With Other Features

. 

Hunt Group Types

The type of hunt group to which you belong determines how incoming 

calls are allocated to group members. Your administrator can configure a 

linear hunt group, a circular hunt group, and a calling group.

To illustrate the differences between hunt group types, assume the 

administrator has configured four members for each type: A, B, C, and D. 

Note that a member must be logged in to both the VCX system and the 

hunt group to receive a call.

■

Linear Hunt Group — An incoming call always rings at the first 

member phone of the group, then, if the call is not answered, at the 

phone of the next member in the group list. 

For example, if A, B, C, and D are all available, an incoming call will 

always ring first at member A’s extension. If A does not answer, the 

call is routed to member B’s extension, and so on until the last 

member of the group is reached. If no member is available, the call is 

routed to the call coverage point immediately. When the total timeout 

value configured for the group is reached or the last hunt group 

member fails to answer (whichever happens first), the call is routed to 

the call coverage point (see the discussion of timeout values and call 

coverage points later in this section).

■

Circular Hunt Group — An incoming call rings at the member phone 

following the member to whom the last call was routed. If the call is 

not answered, the call rings at the phone of the next member in the 

group list. 

For example, if A, B, C, and D are all available and member B received 

that last call, the next call will ring at member C’s extension. If C does 

not answer, the call is routed to member D’s extension, and so on until 

the total timeout value for the group is reached (see the discussion of 

timeout values later in this section).

■

Calling Group — An incoming call simultaneously rings on all 

member phones that are logged in, even if a member is on another 

call.