Oceanic VEO 2.0 Operating Manual - page 91
91
Oceanic recommends that you continue to have an inspection performed every year to
ensure it is working properly. The costs of annual inspections, or inspections relating to
water tight integrity, are not covered under the terms of the 2 year limited warranty.
To Obtain Service:
Take your VEO to your local Authorized Oceanic Dealer.
If required to return your VEO to the Oceanic USA factory:
• Obtain an RA (Return Authorization) number by contacting Oceanic USA at
510/562-0500 or send an e-mail to service@oceanicusa.com.
• Record all dive data in the Log and/or download the data stored in memory. All
data will be erased during factory service.
• Package it using a protective cushioning material.
• Include a legible note stating the specific reason for return, your name, address,
daytime phone number, serial number(s), and a copy of your original salesreceipt
and Warranty Registration.
• Send freight prepaid and insured using a traceable method.
• Non-warranty service must be prepaid. COD is not accepted.
• Additional information is available on the Oceanic web site OceanicWorldwide.com
or on the local Oceanic web site that serves your global region.
The procedures that follow must be closely adhered to. Damage due to
improper battery replacement is not covered by the VEO's warranty.