EDAN iSE-301 User Manual - Chapter 8 Troubleshooting

SE-301 Series Electrocardiograph User Manual                                 Troubleshooting 

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Chapter 8 Troubleshooting 

1)  Operating Problems 

Q1:  I want to save the ECG data without any printing, could it be possible? 

A1:  Yes, in the Record Info setup, set Print Out to Off. In the same way, if the 

transmission settings have been configured, the ECG data could be transmitted to the 

PC without printing. 

2)  Printing Problems 

Q1:  There was double impression in printing when I printed ECG reports by using an 

ink-jet printer. What’s wrong with it? 

A1:  It may be the result of the coexisting black and color ink cartridges. Taking out the 

color ink cartridge may solve the problem. 

Q2:  I was encountered with paper-jam, what was I supposed to do? 

A2:  If it happened for the first time, it might be the result of an inappropriate placement of 

the paper. In this case, please open the paper casing, pull the paper out of the paper 

tray, tear the pages with rumples, and then put the paper in the paper tray again, adjust 

the position of the paper carefully and close the casing. 

Q3:  The hint PaperErr is displayed on the screen, what should I do? 

A3:  Check if the paper maker setting is right or might be the result of unsuccessful 

detection of the black markers, first open the paper casing so as to clear the error 

information, and then check whether the black marker is on the top of the paper. 

Reload the paper in the paper tray. If it doesn’t work, change the paper. 

If the problem still exists, please contact the manufacturer or the local distributor for 

further disposal. 

Q4:  The hint Paper? is displayed on the screen, what should I do? 

A4:  Check whether the paper runs out, or the black marker is just facing the black maker 

detection window on the thermal printing head. 

Reload the paper in the paper tray, close the paper casing firmly. If the problem still 

exists, please contact the manufacturer or the local distributor for further disposal. 

Q5:  I pressed the PRINT/STOP key, but the ECG didn’t start printing, what’s wrong with 

it?