Saeco Cappuccino Service Manual - page 20
3. OPERATION
ROYAL
2/25
REV.4 SEPT.2003
Saeco International Group
Descale
Water hardness
Descaling frequency
Very hard water (over 21ºdH)
About every 4 weeks
Hard water (15º-21ºdH)
About every 6 weeks
Medium water (15º-21ºdH)
About every 2 months
Soft water (up to 7ºdH)
About every 3 months
Do not use vinegar!
(damages the pump)
Descaling procedure:
1. Place Saeco descaler into fresh water tank.
2. Fill with about one litre of hot water.
3. Make 2-3 coffees to descale coffee circuit.
4. Remove the remaining descaler mixture in cupfuls via the HWS valve in intervals of
about 5 – 10 min.
6. Rinse the machine with about 2 litres of fresh water. Make 2-3 coffees to rinse coffee
circuit (brewing unit filter(s) must be cleaned before descaling).
Troubleshooting
Fault
Possible cause
Remedy
Does not function
No power
Check mains plug / mains
circuit breaker /
and ensure machine door is
closed.
Brewing unit not properly installed
or not closed.
Install brewing unit
correctly.
Brewing unit does not turn
on
(alarm LED flashes)
Coffee grinds container not properly
installed.
Install brewing unit
correctly.
Coffee bean container is empty.
Fill coffee beans container.
Brewing unit does not turn
on
(alarm LED on)
Water tank is empty.
Fill water tank.
Brewing unit does not turn
on
(steam LED flashes)
After steam dispensing the system is
not or is insufficiently de-aerated.
De-aerate machine.
Air in the circuit.
De-aerate.
No water / steam
Steam nozzle blocked.
Free opening using a thin
needle.
The coffee flows too quickly
Beans ground too coarsely.
Select lower grind level;
e.g. change from 5 to 3.
The coffee flows too slowly
Beans ground too finely.
Select higher grind level;
e.g. change from 5 to 7.
Unsuitable coffee blend.
Change brand of coffee.
Coffee is no longer freshly roasted.
Use fresh coffee.
Coffee has no froth.
Beans ground too coarsely or finely.
Change grind level.
Longer heating time or less
hot water.
The machine is calcified.
Decalcify machine.
The brewing unit cannot be
removed.
The brewing unit is not in home
position.
Turn machine on, close
service door and check
dregs drawer
(the brewing unit goes
automatically to home
position).