Saeco Cappuccino Service Manual - page 27
ROYAL
3. OPERATION
Saeco International Group
REV.4 SEPT.2003
Page 9/25
Troubleshooting
Fault/Indicator
Possible cause
Remedy
Does not function
No power
Check mains plug / mains
circuit breaker /
Ensure machine door is
closed.
BREWING UNIT NOT
DETECTED
Brewing unit not properly installed
or not closed.
Install brewing unit
correctly.
GRINDS CONTAINER
NOT DETECTED
Coffee grinds container not properly
installed.
Brewing unit correctly
installed.
COFFEE BEAN
CONTAINER EMPTY
Coffee bean container is empty.
Fill coffee container.
FILL WATER
DE-AERATE
Water tank is empty.
Water tank
OVERHEATING
After steam dispensing the system is
not or is insufficiently de-aerated.
De-aerate machine.
GRINDER OBSTRUCTED
Clean grinder.
DE-AERATE
Air in water system.
Press hot water button.
Instead of coffee, only water
is dispensed.
Coffee powder selection button is
pressed, but no coffee powder is
dispensed.
Add one level measure of
coffee powder.
No water / steam
Steam nozzle blocked.
Free opening using a thin
needle.
The coffee flows too quickly
Beans ground too coarsely.
Select lower grind level;
e.g. change from 5 to 3.
The coffee flows too slowly
Beans ground too finely.
Select higher grind level;
e.g. change from 5 to 7.
The cups are cold.
Pre-heat cups.
Coffee is not hot enough
Instantaneous water heater
temperature too low.
Increase temperature in user
programme.
Unsuitable coffee blend.
Change brand of coffee.
Coffee is no longer freshly roasted.
Use fresh coffee.
Coffee has no froth.
Beans ground too coarsely or finely.
Change grind level.
Longer heating time or less
hot water.
The machine is calcified.
Decalcify machine.
The brewing unit cannot be
removed.
The brewing unit is not in home
position.
Turn machine on, close
service door and check
dregs drawer.
(the brewing unit goes
automatically to home
position)