Panasonic KX-TD1232 User Manual - Troubleshooting
Troubleshooting and Error Messages
35
Troubleshooting and Error Messages
Troubleshooting
Problem
Description and Solution
The handset does not work.
• The battery is drained.
→ Charge the battery fully. (See “Charging the Battery” in the
Installation Instructions.)
• The power is OFF.
→ Turn it ON. (See “Handset” on page 3.)
→ Re-insert the battery and try again. (See “Battery
Installation” in the Installation Instructions.)
The handset does not ring.
• Ringer volume is set to “Off”.
→ Adjust the ringer volume level. (See “Adjusting the Ringer
Volume” on page 8.)
You cannot make/receive a call.
• The handset is out of range or the telephone line is not
connected properly.
→ Move closer to the base unit.
→ Check the telephone line.
You cannot dial.
• The number which you dialed is restricted by the PBX.
→ Consult your dealer.
• The key lock mode is ON.
→ To cancel the mode, press the Joystick for about 2 seconds.
(See “Key Lock” on page 4.)
You cannot use the handset
during a power failure.
• The handset will not function during a power failure
because the base unit stops emitting radiowaves.
The headset does not work.
• A headset tone cannot be heard when receiving an
incoming call, when the headset is attached.
→ Make sure the headset tone setting is set to on. (See
page 31.)
→ Make sure the headset jack is connected properly. (See
“Handset” on page 3.)
The tone from the headset
cannot be changed to a bell or
melody.
• The headset tone is a specific tone and is not related to
the Incoming Option Tone settings (Single/Double/Triple/
S-Double/Private Ring).
The date and time are not
displayed correctly when viewing
the Incoming Call Log.
→ Only for “PBX Type-Type 2 (KX-TD series)”: Set the
correct date and time on the base unit. The form of the date
and time can be set on the handset. (See “Setting the Date
and Time” on page 6.) (See page 34.)
→ Only for “PBX Type-Type 1 (KX-TA1232)”: Time settings
can only be changed on the PBX.
While Caller ID is displayed using
the Incoming Call Log, the
display goes blank after pressing
. (KX-TA1232 only)
• While Caller ID is displayed, the display does not return to
the standby display automatically. If you press
during
that time, the display goes blank.
→ Press
then press
to return to the standby display.