Xerox Color 1000 User Manual - page 135
Recommended solution
Possible cause
Fault code
Check paper loaded in Tray 1
or Tray 2.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Note
Trays other than Tray 1 or Tray
2 can be used, depending on
which tray (Tray 1 or Tray 2) is
effected.
Tray 1 or Tray 2 malfunctioned
071 210, 071 211, 071 212,
071 213, 071 214, 071 215,
071 216, 071 217, 071 218,
071 219, 071 221, 071 222,
072 210, 072 211, 072 212,
072 213, 072 214, 072 215,
072 216, 072 217, 072 218,
072 219, 072 221, 072 222,
If the error persists, consult
your trained Xerox Productivity
Plus (XPP) representative; this
person is also known as the
Technical Key Operator (TKO).
If error persists, contact the
Customer Support Center.
Fault for the
Feed/Retard/Nudger Roll in
Tray 1
071 401
Remove jammed paper in Tray
1.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Paper jam in Tray 1
071 901
Ensure that the paper is loaded
properly into Tray 1.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Empty or Near Empty paper
levels for Tray 1
071 940
Verify the correct paper
orientation of the print job and
the desired paper tray
selection.
If error persists, contact the
Customer Support Center.
Incorrect paper position during
print job. This may have
occurred due to paper being
loaded incorrectly into Tray 1.
071 941
Verify the correct paper
orientation of the print job and
the desired paper tray
selection.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Tray 1 fault when printing from
Tray 1.
071 942
10-33
Xerox
®
Color 800/1000 Press
User Guide
Problem solving
(continued)