Xerox Color 1000 User Manual - page 150

Suggested solutions

Problem

If there is a message about low dry ink/toner on the screen, replace

the dry ink/toner cartridge.

Output is too light or

washed out, solid areas not

black or inconsistent

shading

Ensure that the paper tray guides are against the edges of the

loaded paper.

Image is Skewed or

Crooked

Output is not straight but

slanted at an angle

• Ensure that the paper loaded is within the machine

specifications. Go to the Paper information section for

information on paper and storage. Refer to the Technical data

section for paper specific information.

• Load a new ream of paper into the selected paper tray.

• Open the front door and check that there are no obstacles in

the paper path.

Ensure that the paper loaded is within machine specifications. Go

to the Paper information section for information on paper and

storage. Refer to the Technical data section for paper specific

information.

Unfused Dry ink/toner rubs

off

Load a new ream of paper into the selcted paper tray.

Ink on the output is not

permanent and smears,

smudges, and rubs off

Ensure that the paper tray guides are against the edges of the

loaded paper.

Misregistration or Image

Shift

While in the Administrator mode:

Trail edge of output

contains dry ink/toner

deletions, density

inconsistency, or is lacking

in color depth; this occurs

mainly when using heavier

or lighter weight stock

• Create a custom stock and add to the Stock Library

• Make adjustments to the 2nd Bias Transfer setting in Advanced

Stock and run the job again

• If necessary, continue to adjust the 2nd Bias Transfer setting

until the desired output is achieved

• If output is still unacceptable, contact the Customer Support

Center

Charge corotrons

Important

The charge corotrons can only be replaced by a trained, qualified Technical Key Operator

(TKO).

Xerox

®

 Color 800/1000 Press

10-48

User Guide

Problem solving

(continued)