Accu-Chek Mobile User Manual - page 219
Symbols, messages, problems and error messages
219
16.4 Error messages
The following pages describe all error messages
together with the cause and how they can be reme-
died.
If an error message is displayed, turn the meter off:
Press and hold the On/Off button
until the bar in
the display is
fi
lled (at least 2 seconds).
If error messages occur frequently, please call the
Accu-Chek Customer Careline free on 0800 701000
(UK) or 1800 709600 (Ireland).
If your meter has been dropped, that can also lead to
error messages. In this case, you should also call the
Accu-Chek Customer Careline free on 0800 701000
(UK) or 1800 709600 (Ireland).
E-1
The test cassette or the meter may be defective.
Remove the cassette from the meter and reinsert it.
If the error message reappears:
Clean the meter and the test cassette.
If the error message reappears:
Insert a new test cassette in the meter.
If the error message still appears, the meter is
defective.
Please call the Accu-Chek Customer Careline free
on 0800 701000 (UK) or 1800 709600 (Ireland).