Accu-Chek Mobile User Manual - page 232
Accu-Chek Customer Careline
232
Accu-Chek Customer Careline
21
21.1 Advice and troubleshooting
If you need advice on how to operate the Accu-Chek
Mobile meter or the Accu-Chek FastClix Mobile
fi
nger
pricker, if you seem to be obtaining implausible results,
or if you suspect that the meter, test cassette,
fi
nger
pricker or lancet drum might be defective, please
contact your Accu-Chek Customer Careline free on
0800 701000 (UK) or 1800 709600 (Ireland). Do not
attempt to repair or modify the meter or
fi
nger pricker
yourself. Our staff will help solve any problems you
might be experiencing with the meter, test cassette,
fi
nger pricker or lancet drum from Roche Diagnostics.
The address of the Accu-Chek Customer Careline is
listed in the next section.
21.2 Address
Roche Diagnostics Limited
Charles Avenue, Burgess Hill
West Sussex, RH15 9RY,
United Kingdom
+44 (0) 1444 256000
Accu-Chek Customer Careline
1)
UK Freephone number: 0800 701 000
ROI Freephone number: 1 800 709 600
1)
calls may be recorded for training purposes
www.accu-chek.co.uk
www.accu-chek.ie