Lantronix EPS2-100 Installation Manual - I.2 Printing Problems

Troubleshooting

I - 2

I.2 Printing Problems

Table I-2:  General Printing Problems

Area to Check

Explanation

Physical connection

To test a non-PostScript printer use the Test Port 1 Count 100 

command. This command will send 100 lines of test data out 

the parallel port. 

Service characteristics

Use the Show Service Local Characteristics command from 

the Server’s Local> prompt to see if the desired service is 

available and to verify that the appropriate protocols are 

enabled on the service. 

The IP address

The IP address must be unique on the network. Many prob-

lems will occur when there are duplicate IP addresses on the 

network.

Queue Status and Port counters

Use the Monitor Queue command to ensure queue entries 

appear in the job list. If an entry does not appear, refer to the 

appropriate host section in this Appendix. 

Use the Monitor Port n Counters command to verify that the 

counter is incrementing with each job. If it is not, verify the 

connection between the Server and the printer.